Hello Forum,
Has anyone had issues with the Nikon Z8 (firmware 3) USB-C power port not charging the battery (EN-EL15C)? I purchased this camera (new) nine months ago and it stopped working about a month ago.
Additionally when I charge a battery with an external charger and insert it into the camera, the display shows "shutter release disabled, Recharge battery". The battery is charged as it was installed in a D7000 and it showed full. Only one battery out of five doesn't exhibit this behavior.
Some things I've tried:
- tried short and long cables (3 different lengths and types)
- tried multiple -C batteries
- tried multiple power sources (external batteries, USB cable to AC brick)
- tried firmware reset (x2)
- USB power delivery menu is ON
- Camera is in airplane mode
Just reaching out to see if anyone has other suggestions before I contact Nikon support.
Thank you
Something probably happened on the mainboard that requires Nikon to look at it. This is kind of one reason I don't charge in-camera on any of my cameras....
If something happened to the motherboard electronics and that has failed, the Z8 should not work with any battery. Perhaps I don't quite get what the OP said, by it sounds like that Z8 is still working with one particular battery. If that is indeed the case, it is likely that there is something wrong with the other batteries. They could be counterfeits, or some of them are EN-EL15 Li-ion 01 type from before 2013. Those old batteries can work will all Nikon bodies that use the EN-EL15 before the Z8, which was introduced in May 2023. From the Z8 and on, they can only work with Li-ion 20 type batteries, which includes the EN-EL15 from after 2013 and all A, B, and C variants.
The easiest way is to find another Z8, Z6iii or Z5ii to check those batteries with, and perhaps check that Z8 with other known good batteries. In case the OP's Z8 no longer switches on with any battery, I am afraid that sending to Nikon is the only solution.
I have been charging batteries inside the Z9, Z8, Z6ii and Z6iii for several years. On my MacBook and iPhone, iPad, charging the batteries inside the device is the only way to charge them. I have never run into any issues.