Nikon Z8 USB-C Power Stopped Charging

Thank you all for the replies to my post.

I talked with Nikon and the issue with the USB cable is both ends have to be Type-C and a cable with mixed types (Type A/Type C) cannot be used. This is also called out on page 80 of the Nikon Z8 Reference Guide under "Tip: Computer USB Power Delivery and Battery Charging".

Once I switched the USB to be Type-C on both ends and with a -C battery installed, the charging light (on port side of the camera) was on full.
Excellent. I am glad it is all sorted out. Yes, to charge a battery inside a camera, you need a Power Delivery (PD) compatible USB-C outlet and a PD-compatible USB-C to USB-C cable. No USB-A outlet will ever work.
Nikon relayed that the battery will only be charged when the camera is off. When the camera is on, it will pull power from the device connected to the USB-C port.

As far as the batteries, page 79 of the Reference Guide calls out -B and -C batteries will be compatible with the USB charging while installed in the camera. The -A batteries can only be charged with external charger; which is what I expected. What I didn't expect is that a full -A battery won't be recognized by the Z8. They seem to think this may be a bug with the firmware.
I have only one EN-EL15a battery, which came with my then new D850. I just tested that battery in my Z8 with FW 3.0, and that combo works fine. Your EN-EL15a may be defective now or it could be a counterfeit. If you don't mind, could you post an image of that battery?
The net of this is that I'll only be using -C batteries and only USB cables with Type-C on both ends.

I appreciate the responses.
Glad it is (mostly) sorted out. In any case, any EN-EL15a battery is pretty old as they were available only for a year or two and quickly replaced by the EN-EL15b in 2018/2019.
 
mea culpa
 
Thanks for the correction
 
This is simple:

EN-EL15c will power your camera and can be charged in-camera via USB-C

EN-EL15b may power your camera and will NOT charge in-camera via USB-C

EN-EL 15 will NOT power your camera and will NOT charge in-camera via USB-C

I discovered this when I bought my Zf camera and discovered some of my older camera batteries would not work at all or only if charged externally. This is the peril of having many older Nikon cameras that seem to take the same size battery. I have them sorted now.
My 15B batteries charge perfectly fine in both my Z8 and Zf

The 15A doesn't charge but will power the camera. Some of the older 15's i had would power the Z8, but not the Zf
Thanks for the correction
 
This is simple:

EN-EL15c will power your camera and can be charged in-camera via USB-C

EN-EL15b may power your camera and will NOT charge in-camera via USB-C

EN-EL 15 will NOT power your camera and will NOT charge in-camera via USB-C
Sorry, this is not accurate information. And you need to specify which camera body you are referring to. I don't have a Zf, but I just tested it with my Z6iii, which is a later camera body than the Zf.

There are actually five different types of EN-EL15:
  1. EN-EL15, Li-ion 01 type, introduced in 2010 with the D7000 and transitioned to Li-ion 20 in 2013
  2. EN-EL15, Li-ion 20, Nikon quietly transitioned to this some time in 2013
  3. EN-EL15a, introduced in 2017 along with the D850
  4. EN-EL15b, introduced in 2018 with the Z6 and Z7.
  5. EN-EL15c, introduced in 2020. It has higher capacity than the EN-EL15b.
Number 2 to 5 are all Li-ion 20 type.

I just verified that I can charge a EN-EL15b inside my Z6iii. And a Li-ion 20 type EN-EL15 can power my Z6iii, but it does not recharge inside a camera body.
I discovered this when I bought my Zf camera and discovered some of my older camera batteries would not work at all or only if charged externally. This is the peril of having many older Nikon cameras that seem to take the same size battery. I have them sorted now.
The tricky part is that there are two different types of EN-EL15, Li-ion 01 and Li-ion 20. You need a Li-ion 20 battery to work with the Z8 and the subsequent bodies that use the EN-EL15 family batteries; i.e. the Z8, Zf, Z6iii, and Z5ii.
Very interesting. Thanks for information and correction.
 
The tricky part is that there are two different types of EN-EL15, Li-ion 01 and Li-ion 20. You need a Li-ion 20 battery to work with the Z8 and the subsequent bodies that use the EN-EL15 family batteries; i.e. the Z8, Zf, Z6iii, and Z5ii.
If I recall correctly, Nikon recalled the 01 batteries and replaced them with the 20 batteries. I had two batteries that were replaced that way.
 
The tricky part is that there are two different types of EN-EL15, Li-ion 01 and Li-ion 20. You need a Li-ion 20 battery to work with the Z8 and the subsequent bodies that use the EN-EL15 family batteries; i.e. the Z8, Zf, Z6iii, and Z5ii.
If I recall correctly, Nikon recalled the 01 batteries and replaced them with the 20 batteries. I had two batteries that were replaced that way.
It was a free battery exchange as a favor to D500 owners back in 2016. It turned out that while the earlier Li-ion 01 type (2010 to 2013) worked ok on the D500, they wouldn't last as long as the later Li-ion 20 type (2013 to 2017). When the D500 was new, Nikon offered a free exchange for D500 owners. At the time I had six Li-ion 01 batteries, and Nikon's exchange limit was five per D500. That is why I still have one Li-ion 01 battery remaining today. That particular battery does not work on my Z8 and Z6iii, and presumably also not on the Zf and Z5ii.


Nikon did recall a batch of EN-EL15 in 2012 because those could overheat during recharging so that there was a small/tiny chance for a fire. Hence Nikon was quite desperate to get those batteries back. That was a different case.
 
387e80a0b09b4c408697db1af139eb90.jpg

This image shows the three batteries that aren't being charged while in the Z8 and the two that will charge in the camera.
 
I talked with Nikon and the issue with the USB cable is both ends have to be Type-C and a cable with mixed types (Type A/Type C) cannot be used.
Well they got that wrong - my Z6II charges fine using USB A-C cable with my Anker charger.

Maybe the Z8 is different - but I doubt it.
 
I talked with Nikon and the issue with the USB cable is both ends have to be Type-C and a cable with mixed types (Type A/Type C) cannot be used.
Well they got that wrong - my Z6II charges fine using USB A-C cable with my Anker charger.

Maybe the Z8 is different - but I doubt it.
Starting with the Z9 generation, the cameras got more strict.
 
I talked with Nikon and the issue with the USB cable is both ends have to be Type-C and a cable with mixed types (Type A/Type C) cannot be used.
Well they got that wrong - my Z6II charges fine using USB A-C cable with my Anker charger.

Maybe the Z8 is different - but I doubt it.
Starting with the Z9 generation, the cameras got more strict.
Right, starting with the z9/EXPEED 7, i.e. October 2021, you need to use a PD-compatible charger and USB-C to USB-C cable. It is especially noticeable because the Z9 comes with an MH-33, single EN-EL18D charger that has a USB-C input, and that input is quite strict.
 
387e80a0b09b4c408697db1af139eb90.jpg

This image shows the three batteries that aren't being charged while in the Z8 and the two that will charge in the camera.
Only the two on the bottom looks like genuine EN-EL15C, so it's to be expected that they will work while the three on the top probably won't.
 
387e80a0b09b4c408697db1af139eb90.jpg

This image shows the three batteries that aren't being charged while in the Z8 and the two that will charge in the camera.
Thanks for the image.

Among the top three batteries, the middle one is a third-party clone, and I have no idea what its compatibilities are. The top left and top right are old Li-ion 01 (see the red circle I added) EN-EL15 from 2010 and 2011. Li-ion 01 batteries do not work with the Z8 and subsequent cameras, but if those 15-year-old batteries are still functional, they'll work fine with the D7000 and even Z6ii and Z7ii as I pointed out before.

The bottom two are EN-EL15c, and they seem genuine to me, based on the fact that their font for the Japanese character "fire" look ok. I explained that topic in great details on the thread from 2021 I mentioned above.

I don't see any EN-EL15a among your batteries.

b20e659774c84c3589b36267da4f35b4.jpg
 
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Thank you all for the replies to my post.

I talked with Nikon and the issue with the USB cable is both ends have to be Type-C and a cable with mixed types (Type A/Type C) cannot be used. This is also called out on page 80 of the Nikon Z8 Reference Guide under "Tip: Computer USB Power Delivery and Battery Charging".

Once I switched the USB to be Type-C on both ends and with a -C battery installed, the charging light (on port side of the camera) was on full.

Nikon relayed that the battery will only be charged when the camera is off. When the camera is on, it will pull power from the device connected to the USB-C port.

As far as the batteries, page 79 of the Reference Guide calls out -B and -C batteries will be compatible with the USB charging while installed in the camera. The -A batteries can only be charged with external charger; which is what I expected. What I didn't expect is that a full -A battery won't be recognized by the Z8. They seem to think this may be a bug with the firmware.

The net of this is that I'll only be using -C batteries and only USB cables with Type-C on both ends.

I appreciate the responses.
To add an information that could simplify your choices for an adapter/charger, every single genuine Apple USB-C adapters I used has been working with all Z cameras I had for charging genuine EN-EL15B and EN-EL15C batteries since the beginning. Even the double headed 35W one (which is quite practical). I currently use the minimal 30W version that is provided with macBookAir and also never had problems.

https://www.apple.com/fr/shop/product/MW2G3ZM/A/adaptateur-secteur-usb-c-30-w

https://www.apple.com/fr/shop/product/MW2K3ZM/A/adaptateur-secteur-double-port-usb-c-35-w

Though, the second double headed may not work directly on certain third party chargers (*) though it works on any camera with USB-C PD input I've tested (even from Canon).

(*) "third party" for Apple, the Nikon MH-34 will only work on the one headed 30W (or higher) adapter, for instance, not on the double headed 35W.
 
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To add an information that could simplify your choices for an adapter/charger, every single genuine Apple USB-C adapters I used has been working with all Z cameras I had for charging genuine EN-EL15B and EN-EL15C batteries since the beginning. Even the double headed 35W one (which is quite practical). I currently use the minimal 30W version that is provided with macBookAir and also never had problems.

https://www.apple.com/fr/shop/product/MW2G3ZM/A/adaptateur-secteur-usb-c-30-w

https://www.apple.com/fr/shop/product/MW2K3ZM/A/adaptateur-secteur-double-port-usb-c-35-w

The second double headed may not work directly on certain third party chargers though it works on any camera with USB-C PD input I've tested (even from Canon).
I have pointed out recently that I used to have a work MacBook from 2017, and while its power supply has a USB-C output, I could not use that to charge my Z9 batteries with the MH-33 charger. Nothing happen when I plugged that in. I have since returned that MacBook to the company.

However, the power supplies from my 2020 and 2022 MacBook Pros work fine with the MH-33. Apple must have added the PD protocol into their power supplies in the mean time.
 
To add an information that could simplify your choices for an adapter/charger, every single genuine Apple USB-C adapters I used has been working with all Z cameras I had for charging genuine EN-EL15B and EN-EL15C batteries since the beginning. Even the double headed 35W one (which is quite practical). I currently use the minimal 30W version that is provided with macBookAir and also never had problems.

https://www.apple.com/fr/shop/product/MW2G3ZM/A/adaptateur-secteur-usb-c-30-w

https://www.apple.com/fr/shop/product/MW2K3ZM/A/adaptateur-secteur-double-port-usb-c-35-w

The second double headed may not work directly on certain third party chargers though it works on any camera with USB-C PD input I've tested (even from Canon).
I have pointed out recently that I used to have a work MacBook from 2017, and while its power supply has a USB-C output, I could not use that to charge my Z9 batteries with the MH-33 charger. Nothing happen when I plugged that in. I have since returned that MacBook to the company.

However, the power supplies from my 2020 and 2022 MacBook Pros work fine with the MH-33. Apple must have added the PD protocol into their power supplies in the mean time.
Likely yes. I noticed also that the double headed 35W power supply unit ports seems to work like an USB-C mac computer port, so will charge with camera plugged to it, but not with the MH-34. Even while MH-34 may work with most USB-PD/USB-C computer power supplies (got one from HP and no problem, it works).

However, on the single-headed 30W and dual-headed 35W models, it's written that they're using USB-PD protocol... it seems that this USB-PD protocol isn't that clear yet for all manufacturers ;).
 
I talked with Nikon and the issue with the USB cable is both ends have to be Type-C and a cable with mixed types (Type A/Type C) cannot be used.
Well they got that wrong - my Z6II charges fine using USB A-C cable with my Anker charger.
Wouldn't say they got it wrong, they miscommunicated.

USB Power Delivery has been a moving target for some time. We are currently on PD 3.1 standards. Nikon has been scaling upwards with their PD, currently at 27W (9V, 3a) for the recent Z9 generation cameras, whereas they started, I believe, at 15W (5v, 3a) with the earlier Z's.

Cables are eventually going to become an issue, partly due to the European regulations, which dictate USB-C to USB-C now. Cables are not marked as to what level PD 3.1 (or later) they support. Nikon still supplies an appropriate USB cable with their cameras, so don't lose that, as it should work for any charger following the PD standards (the devices negotiate what will be supplied).
 
However, the power supplies from my 2020 and 2022 MacBook Pros work fine with the MH-33. Apple must have added the PD protocol into their power supplies in the mean time.
Similar experience here. On the road in the hotel room, I have my 2021 MBP M1 Max set up on the desk with the mag-safe charging cable attached. I can charge the Z 9/8 from one of the USB-C connectors on the computer with a Thunderbolt/PD cable. No need to set up additional power cube.

I have a large selection of USB-C to USB-C and USB-A to USB-C cables so I put them all on my workbench and tested which cables would charge those cameras directly. The one that did got clearly marked with a PD.

--
Regards,
Nikon Z 9, Z 8, 14mm-800mm + Z 1.4TC.
Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
FAA Remote Pilot Certificate, ATP ASMEL
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www.kenseals.com
 
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However, the power supplies from my 2020 and 2022 MacBook Pros work fine with the MH-33. Apple must have added the PD protocol into their power supplies in the mean time.
Similar experience here. On the road in the hotel room, I have my 2021 MBP M1 Max set up on the desk with the mag-safe charging cable attached. I can charge the Z 9/8 from one of the USB-C connectors on the computer with a Thunderbolt/PD cable. No need to set up additional power cube.
Yeah, not that I have checked hundreds of power supplies, but probably 30, 40, 50. Among those I have tried, essentially anything manufactured from the last 3, 4 years with a USB-C outlet can charge the Z9's MH-33 battery charger and the Z9, Z8, and Z6iii ... with a battery inside the camera.
I have a large selection of USB-C to USB-C and USB-A to USB-C cables so I put them all on my workbench and tested which cables would charge those cameras directly. The one that did got clearly marked with a PD.
Since the OP has a Z8, the context is about that camera, and I am not sure Nikon customer support was referring to the Z8 only. For EXPEED 7 bodies, you need a PD outlet, which implies USB-C, and a C-to-C cable. I have tried perhaps 20, 30 different cables and most of them seem to work, as far as charging those EXPEED 7 bodies goes. In other words, none of those USB-A to USB-C cable will work since the power source is not PD.

Since the Z6ii (version 2) was mentioned earlier on this thread. I can confirm that from one of my USB-A outlet and an A-to-C cable, it can charge an EN-EL15b inside the Z6ii, but that same set up cannot charge the same battery inside a Z6iii.
 
Hello Forum,

Has anyone had issues with the Nikon Z8 (firmware 3) USB-C power port not charging the battery (EN-EL15C)? I purchased this camera (new) nine months ago and it stopped working about a month ago.

Additionally when I charge a battery with an external charger and insert it into the camera, the display shows "shutter release disabled, Recharge battery". The battery is charged as it was installed in a D7000 and it showed full. Only one battery out of five doesn't exhibit this behavior.

Some things I've tried:

- tried short and long cables (3 different lengths and types)

- tried multiple -C batteries

- tried multiple power sources (external batteries, USB cable to AC brick)

- tried firmware reset (x2)

- USB power delivery menu is ON

- Camera is in airplane mode

Just reaching out to see if anyone has other suggestions before I contact Nikon support.

Thank you
Something probably happened on the mainboard that requires Nikon to look at it. This is kind of one reason I don't charge in-camera on any of my cameras....
If something happened to the motherboard electronics and that has failed, the Z8 should not work with any battery. Perhaps I don't quite get what the OP said, by it sounds like that Z8 is still working with one particular battery. If that is indeed the case, it is likely that there is something wrong with the other batteries. They could be counterfeits, or some of them are EN-EL15 Li-ion 01 type from before 2013. Those old batteries can work will all Nikon bodies that use the EN-EL15 before the Z8, which was introduced in May 2023. From the Z8 and on, they can only work with Li-ion 20 type batteries, which includes the EN-EL15 from after 2013 and all A, B, and C variants.

The easiest way is to find another Z8, Z6iii or Z5ii to check those batteries with, and perhaps check that Z8 with other known good batteries. In case the OP's Z8 no longer switches on with any battery, I am afraid that sending to Nikon is the only solution.

I have been charging batteries inside the Z9, Z8, Z6ii and Z6iii for several years. On my MacBook and iPhone, iPad, charging the batteries inside the device is the only way to charge them. I have never run into any issues.
Yes, but you do not have the issue of possible conterfeit batteries on you mackbook, iPhone, or iPad.

User replaceable batteries insert another variable into the mix.
 

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