S1RII - Lightroom has encountered problems

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

Recommend you phone Adobe tech support.

Yes, this appears to be an issue with latest version of Lr. I have run into the same problem with the High Resolution images from the s1RII. Lightroom gives the error message about 50% of the time. C1, hav has yet to fail on any of them. I noticed this on the DPreview downloadable test images. They I believe had 2 of them and the one of the temple worked fine, the one with all the pine trees gave the error in Lr. I have not tried Camera Raw/Bridge on any of my High resolution shots as I do not prefer that workflow.

Panasonic just updated the firmware today on the S1RII, 1.2 I have yet to install it. Not sure if it will make any difference as the issue is clearly an Adobe issue with the make up of the files.

It's may assumption that Adobe Camera Raw is seeing some of the slight misaligned parts on some of the High resolution images and is erroring out.

The overall impression I have is that the Mode 2 works pretty good with a slight breeze, and and the High resolution images appear to work better in the lower ISO ranges. Much past 800 and I see some problems.

You may also note that on the High resolution, the Lr/Camera Raw Denoise will give some very harsh results. Basically can't be used.

Still not anywhere near a perfect solution, and this IMO is where an AI driven solution makes sense, although it would take a lot of processing to work.

Taking the 178MP output down to around 100MP, can give some very nice images which still have plenty of resolution for a large print.

Paul

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Paul2600 said:

Yes, this appears to be an issue with latest version of Lr. I have run into the same problem with the High Resolution images from the s1RII. Lightroom gives the error message about 50% of the time. C1, hav has yet to fail on any of them. I noticed this on the DPreview downloadable test images. They I believe had 2 of them and the one of the temple worked fine, the one with all the pine trees gave the error in Lr. I have not tried Camera Raw/Bridge on any of my High resolution shots as I do not prefer that workflow.

Panasonic just updated the firmware today on the S1RII, 1.2 I have yet to install it. Not sure if it will make any difference as the issue is clearly an Adobe issue with the make up of the files.

It's may assumption that Adobe Camera Raw is seeing some of the slight misaligned parts on some of the High resolution images and is erroring out.

The overall impression I have is that the Mode 2 works pretty good with a slight breeze, and and the High resolution images appear to work better in the lower ISO ranges. Much past 800 and I see some problems.

You may also note that on the High resolution, the Lr/Camera Raw Denoise will give some very harsh results. Basically can't be used.

Still not anywhere near a perfect solution, and this IMO is where an AI driven solution makes sense, although it would take a lot of processing to work.

Taking the 178MP output down to around 100MP, can give some very nice images which still have plenty of resolution for a large print.

Paul

Click to expand...

Interesting thanks. 1.1 firmware update didn't help. Tried updating to 1.2 but keeps failing. Never had any problems with my S1Rs.

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

ikolbyi said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

Click to expand...

ON1 has same issues. I did it report it to support and they confirmed that this has to do how the RAW is interpreted - so Adobe is not alone.

_vlad said:

ikolbyi said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

Click to expand...

ON1 has same issues. I did it report it to support and they confirmed that this has to do how the RAW is interpreted - so Adobe is not alone.

Click to expand...

Since I am unable to replicate the issue, what are your settings? I am curious what is different with how I operate/operating environment.

Now I cannot remeber exactly what settings I used (we are talking HiRes shots processed with ON1 - yes?)
But If necessary I can make tomorrow another test to refresh my memory. All I remember for now - it was just one day after ON1´s announcement that they support S1R2 files. Well, not HiRes, they admitted and promised to repair soon.

ikolbyi said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

Click to expand...

Thanks for testing. I haven't been able to figure out a repeatable process or settings for the problem. Happens with both Motion Blur Processing modes one and two. I've taken numerous photos where I've changed various high resolution mode settings and no difference. Around eight out of ten hi-res RAW photos on average will have the problem.

I'm using Lightroom Classic on Windows 11. I tested Photoshop and Lightroom web. Photoshop web gives the same error. Lightroom web wont load the file and there's no error.

Interesting you're on ACR v14 with no problem. May be a coincidence that the one photo you took happened to not have the error. Or the problem was introduced somewhere between v13 and the current v17.4.

MrWalnuts said:

ikolbyi said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

Click to expand...

Thanks for testing. I haven't been able to figure out a repeatable process or settings for the problem. Happens with both Motion Blur Processing modes one and two. I've taken numerous photos where I've changed various high resolution mode settings and no difference. Around eight out of ten hi-res RAW photos on average will have the problem.

I'm using Lightroom Classic on Windows 11. I tested Photoshop and Lightroom web. Photoshop web gives the same error. Lightroom web wont load the file and there's no error.

Interesting you're on ACR v14 with no problem. May be a coincidence that the one photo you took happened to not have the error. Or the problem was introduced somewhere between v13 and the current v17.4.

Click to expand...

Humor me, download a trial version of DXO Photlab v8 and try it. Trying to rule out Adobe specific issue.

ikolbyi said:

MrWalnuts said:

ikolbyi said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

Click to expand...

Thanks for testing. I haven't been able to figure out a repeatable process or settings for the problem. Happens with both Motion Blur Processing modes one and two. I've taken numerous photos where I've changed various high resolution mode settings and no difference. Around eight out of ten hi-res RAW photos on average will have the problem.

I'm using Lightroom Classic on Windows 11. I tested Photoshop and Lightroom web. Photoshop web gives the same error. Lightroom web wont load the file and there's no error.

Interesting you're on ACR v14 with no problem. May be a coincidence that the one photo you took happened to not have the error. Or the problem was introduced somewhere between v13 and the current v17.4.

Click to expand...

Humor me, download a trial version of DXO Photlab v8 and try it. Trying to rule out Adobe specific issue.

Click to expand...

Installed DXO. Was able to open, edit, and save a problematic file with no issues.

Haven't used DXO in a long time. Impressive how much it's progressed.

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

ikolbyi said:

MrWalnuts said:

New S1RII I've had for a few days. Took a couple hundred test photos. Most, but not all, Hi-Res RW2 RAW files have an error in Lightroom and Photoshop. "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. The file appears to be unsupported or damaged. Hi-Res JPGs are fine. Non Hi-Res versions are fine, Tried three different SD cards and files from all have the error. I have two S1Rs, have used one of the SD cards in them for thousands of photos, and have never had this error. Haven't found anything about this problem. Anyone else?

Click to expand...

update your Adobe Camera RAW to version 17.4

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Click to expand...

Was already on 17.4

Click to expand...

RAW 17.4 is not my primary editor, I have limited experience with it but it does work for my use case. If you are having issues then unfortunately you need to log a customer service issue with Adobe for resolution.

Make sure you have the latest version of video driver installed on your computer prior to placing that phone call. Software houses are quick to blame computer drivers.

Click to expand...

Seems Panasonic may have released this camera without sufficient testing with Adobe products. Paul2600 mentioned that even one of the DPreview example photos has this problem so this would suggest it's not an isolated issue.

I can view the file in Lightroom, but it displays the error and the Develop tools are all disabled. The file wont even open in Photoshop. Immediately displays a file format module error. Pretty disappointing.

I'll check the drivers thanks.

Click to expand...

what are your camera settings? I use DXO as my primary, I can check to see if it has any issues.

Click to expand...

MrWalnuts,

The test I performed is for your consumption and may/may not be helpful in your diagnosis because our environments are different. But I wanted to share the results.

I created a hi-res image on my S1R.2 in both RAW+ JPG Fine. This generated a 190MB RAW image and 83.8 MB JPG. I had zero issues opening it in DXO (v7) and Adobe RAW (v14)

My computer is Windows 11 with NVIDIA GPU.

Click to expand...

Thanks for testing. I haven't been able to figure out a repeatable process or settings for the problem. Happens with both Motion Blur Processing modes one and two. I've taken numerous photos where I've changed various high resolution mode settings and no difference. Around eight out of ten hi-res RAW photos on average will have the problem.

I'm using Lightroom Classic on Windows 11. I tested Photoshop and Lightroom web. Photoshop web gives the same error. Lightroom web wont load the file and there's no error.

Interesting you're on ACR v14 with no problem. May be a coincidence that the one photo you took happened to not have the error. Or the problem was introduced somewhere between v13 and the current v17.4.

Click to expand...

Humor me, download a trial version of DXO Photlab v8 and try it. Trying to rule out Adobe specific issue.

Click to expand...

Installed DXO. Was able to open, edit, and save a problematic file with no issues.

Haven't used DXO in a long time. Impressive how much it's progressed.

Click to expand...

So we have a baseline that your computer itself and/or the camera is not the issue.

This issue is directly focused on Adobe.

I feel the problem is with Adobe. Odds are they did not test the high resolution mode very much. Capture One has zero issues with the same files that Lr classic latest version can’t open. For that matter the Denoise (note with latest version of Lr Denoise is now in main menu and no longer creates a sep dng) will not run very well on the high resolution images.

I M on a M1 macbookpro latest iOS and versions of Lr and camera raw.

Adobe may never resolve this as they tend to do a one and done look at stuff. Hopefully Panasonic will pressure them some.

Paul

I left Adobe products when they changed their terms of service recently.

I only use 'Photoshop Elements 2023' for printing as the printing utility is superior over Affinity and DXO.

I find DXO superior over Adobe and what I can't perform in DXO, Affinity is used.

Good luck with Adobe tech support. What a joke. There is no way now to just open a support ticket, you have to go through the "virtual assistant" total waste of time. Spent over an hour attempting to explain the issue to the "BOT" I was typing with.

NET, there is no way a layperson can get Adobe to allow you to just open a ticket, and send them a raw file to allow them to see the issue first hand. The "BOT" wanted to take over my machine and trouble shoot. What is there to trouble shoot. The problem has been reported multiple times, here and other forums. It's only with Adobe products clearly.

The big problem is that the user base of this camera for still photographers is just to small. If this was happening to Sony or Nikon etc. it would have been fixed by now or at least something would have been put on web to discuss a fix.

I also attempted to open a ticket with Panasonic, but again I don't have much faith in them. So for now maybe forever it's C1 for the high resolution images.

Paul