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Done with Fuji and Adorama forever...

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Hi,

It would take them about a week to re-do US labelled and packaged product for another market. This for what hasn't shipped out yet.

Stan
 
SilverEagle1962 said:
This GFX100RF experience was an eye opener to me on how things are handled nowadays from business aspect in retail stores like Adorama and from camera manufacturers like Fuji…..I am done with Fuji's games FOREVER and done with Adorama's disrespect to a customers willing to fork 5K for a point and shoot camera.

I canceled my Preorder for GFX100RF.

Such a relief….!!

For everyone who got his camera I wish you the best and I will still enjoy what you capture with it.
Click to expand...
I went through the same frustration but with B&H. I have been their customer for 20 years.

Even though I preordered in March soon after the announcement of the GFX100RF, I was told that I didn’t make the initial shipment.

That was extremely frustrating. I saw that Amazon was accepting orders a full month later on 22nd April and pre ordered there too. But in this case Amazon gave me a shipping estimate of May 3rd-7th. Unlike my B&H pre order on the 22nd of March that didn’t have a shipping date.

I went to a Fujifilm GFX100RF event in my neighborhood on the 24th of April and expressed my frustration to the Fujifilm representative.

He said my mistake was pre ordering from B&H, I should have looked at the local retailers first. Apparently B&H also takes international orders, so it makes it difficult for US buyers.
He also said Amazon’s estimated date of shipping is not realistic.

But I got an email on the 27th of April from Amazon saying I was getting my shipment earlier than their estimate. I received my silver GFX100RF on the 30th of April

I then cancelled my B&H order.

if you see that Amazon lets you preorder the black one, do so. There’s a good chance that you will get it. The silver one is no longer available on Amazon now.

When I ordered mine at Amazon, it was the other way around. So, I went ahead with the silver even though I prefer the black.

Amazon now says that the black one is temporarily unavailable, while the silver one is unavailable.

i am happy with how AMAZON managed to get my order to me in 8 days. That was a pleasant surprise.

All the best.
 
BobsYourUncle said:
My GFX100RF on the back says, Made in Japan.
Click to expand...
The GFX cameras and lenses are made in Japan.

All my GF lenses as well as my GFX100S II and my GFX100RF are made in Japan.
 
JimKasson said:
I love to hear old war stories like that.
Click to expand...
During most of my time at Fairchild I had an office in Syosset (NY) and Sarasota (FL). Syosset was the home of our camera division and Sarasota was the home of our communications, telemetry and recorder units. Fairchild for formed by the merger EMR (owned by Schlumberger) under Fairchild Camera and Instrument when Schlumberger bought FCI. Both had classified units. The good news was we had a good video link. I also had some portion of my time devoted to a "special customers." I had to learn juggling but I had two very capable "deputies" in each location.

And as you commented earlier, marketing saying if you build it - they will come means either no one comes or the whole damn world comes. Both cases are equally aggravating. I used to love the pointing contest - marketing blaming the PM, the PM blaming engineering and engineering blaming the bean counters that would not let him ramp up soon enough when the crisis arrives. The one thing I learned is that in Sherman Fairchild's culture - R&D was well funded and had its own technical resources so it would not be impacted by day to day crisis. That made things easier for us.

On the wall over by desk in both NY and FL, I had a poster with von Braun's quote on crash programs hanging behind my desk - which I often pointed to.
 
Truman Prevatt said:
liggy said:
Particularly when it comes to an entirely new and unique product.

I'd be more inclined to blame the nonsensical, cavalier nature of the tariff landscape more than anything else.

As someone who has worked side by side with PMs on forecasts I know I'd be recommending shifting shipments to other markets instead of the clown show here in the US until things settle down.
Click to expand...
If I can sell all the units that come off the line and maintain a backorder without shipping a single unit to the US clown show - why would I mess with the US? I expect that is covered in MBA 101. DJI has come out and announced that their new professional drone will not be available in the US. Can anyone blame them?
Click to expand...
It certainly seems like the logical solution, doesn't it?
 
JimKasson said:
liggy said:
Particularly when it comes to an entirely new and unique product.

I'd be more inclined to blame the nonsensical, cavalier nature of the tariff landscape more than anything else.

As someone who has worked side by side with PMs on forecasts I know I'd be recommending shifting shipments to other markets instead of the clown show here in the US until things settle down.
Click to expand...
At HP, there were stories about product management saying, "if you design this, we can sell a hundred or two." Sure enough, it was two.
Click to expand...
I love that.

I really hope this camera is a hit for Fuji even though it isn't for me. I get the feeling that they'll sell a few more than 2. :)
 
Truman Prevatt said:
JimKasson said:
I love to hear old war stories like that.
Click to expand...
During most of my time at Fairchild I had an office in Syosset (NY) and Sarasota (FL). Syosset was the home of our camera division and Sarasota was the home of our communications, telemetry and recorder units. Fairchild for formed by the merger EMR (owned by Schlumberger) under Fairchild Camera and Instrument when Schlumberger bought FCI. Both had classified units. The good news was we had a good video link. I also had some portion of my time devoted to a "special customers." I had to learn juggling but I had two very capable "deputies" in each location.

And as you commented earlier, marketing saying if you build it - they will come means either no one comes or the whole damn world comes. Both cases are equally aggravating.
Click to expand...
I don't know about that. When Rolm went from $30 million worth of CBXs a year, to $90 million the next year, to $270 million the next year, the manufacturing guys were tearing their hair out. But we all said that it was a high-class problem, and that we wished we had more like that.
Truman Prevatt said:
I used to love the pointing contest - marketing blaming the PM, the PM blaming engineering and engineering blaming the bean counters that would not let him ramp up soon enough when the crisis arrives. The one thing I learned is that in Sherman Fairchild's culture - R&D was well funded and had its own technical resources so it would not be impacted by day to day crisis. That made things easier for us.
Click to expand...
I was a Fairchild customer in the 60s. Later on, Bob Noyce joined our Board and we went diving together. Good times.
Truman Prevatt said:
On the wall over by desk in both NY and FL, I had a poster with von Braun's quote on crash programs hanging behind my desk - which I often pointed to.
Click to expand...
 
liggy said:
JimKasson said:
liggy said:
Particularly when it comes to an entirely new and unique product.

I'd be more inclined to blame the nonsensical, cavalier nature of the tariff landscape more than anything else.

As someone who has worked side by side with PMs on forecasts I know I'd be recommending shifting shipments to other markets instead of the clown show here in the US until things settle down.
Click to expand...
At HP, there were stories about product management saying, "if you design this, we can sell a hundred or two." Sure enough, it was two.
Click to expand...
I love that.

I really hope this camera is a hit for Fuji even though it isn't for me. I get the feeling that they'll sell a few more than 2. :)
Click to expand...
At HP, we would sometimes keep products in production even if we were only selling a few a year, since customers had designed them into their systems and would have been unhappy had we left them high and dry.
 
SilverEagle1962 said:
Doppler9000 said:
jerseyinHK said:
Doppler9000 said:
jerseyinHK said:
"Absence makes the heart grow fonder"....it is a mainstay of marketing and maximizing profits.

It is my premise that this isn't a manufacturing miscalculation, rather a purposeful decision based off of X100 sales experience.
Click to expand...
How does under-pricing a product with production constraints maximize profits?

Please explain, in the context of over 500,000 pre-orders for the X100VI in China alone.
SilverEagle1962 said:
I empathize with you, and wish you had a better experience. You are now part of their 'unsatisfied customer' metric that lets them know their strategy is working.
Click to expand...
Click to expand...
It generates more demand than you can effectively produce, and keeps your manufacturing full. In marketing parlance, FOMO (Fear Of Missing Out) is in full swing.
Click to expand...
Wouldn’t Fuji make more money if they produced more, or raised prices?
Click to expand...
I do not know how money dynamics work, but think of it:

I extended Adorama's lines of credit by 5000$ when I put the preorder , they do not charge me yet , that is true, but their line of credit is extended non thee less , they can use it to do other stuff in their businesses ( they borrowed 5K from me free of interest "so to speak"

Same goes to Fuji when they receive the preorder , they do not charge yeet ( they did not deliver) but their line of credit is extended also by 5K ….you see….

This is how the whole market works, this is how mortgages work , this how each time you open a credit card your line of credit goes to multiplications in money dealing chopped and packed and slapped god knows what ( triple A , double A …?) and mixed packages of bad ones and good ones dealt multiple times on the market.

Again I do not know the dynamics but I am positive there is something to it, as a commenter said on their thread :

"explain to me 100000 fuji x100 preorders"

Well here is your explanation

it is 100000 X1400+ $ a pop multiplied in the market AS A CREDIT LINE….

That is thee difference between PREORDER…and ORDER to something already in stock.
Click to expand...
How can they use your money when it is still with your bank? Even if a preauthorisation has been taken, the money still hasn't left your account.
 
Singingsnapper said:
SilverEagle1962 said:
Doppler9000 said:
jerseyinHK said:
Doppler9000 said:
jerseyinHK said:
"Absence makes the heart grow fonder"....it is a mainstay of marketing and maximizing profits.

It is my premise that this isn't a manufacturing miscalculation, rather a purposeful decision based off of X100 sales experience.
Click to expand...
How does under-pricing a product with production constraints maximize profits?

Please explain, in the context of over 500,000 pre-orders for the X100VI in China alone.
Singingsnapper said:
I empathize with you, and wish you had a better experience. You are now part of their 'unsatisfied customer' metric that lets them know their strategy is working.
Click to expand...
Click to expand...
It generates more demand than you can effectively produce, and keeps your manufacturing full. In marketing parlance, FOMO (Fear Of Missing Out) is in full swing.
Click to expand...
Wouldn’t Fuji make more money if they produced more, or raised prices?
Click to expand...
I do not know how money dynamics work, but think of it:

I extended Adorama's lines of credit by 5000$ when I put the preorder , they do not charge me yet , that is true, but their line of credit is extended non thee less , they can use it to do other stuff in their businesses ( they borrowed 5K from me free of interest "so to speak"

Same goes to Fuji when they receive the preorder , they do not charge yeet ( they did not deliver) but their line of credit is extended also by 5K ….you see….

This is how the whole market works, this is how mortgages work , this how each time you open a credit card your line of credit goes to multiplications in money dealing chopped and packed and slapped god knows what ( triple A , double A …?) and mixed packages of bad ones and good ones dealt multiple times on the market.

Again I do not know the dynamics but I am positive there is something to it, as a commenter said on their thread :

"explain to me 100000 fuji x100 preorders"

Well here is your explanation

it is 100000 X1400+ $ a pop multiplied in the market AS A CREDIT LINE….

That is thee difference between PREORDER…and ORDER to something already in stock.
Click to expand...
How can they use your money when it is still with your bank? Even if a preauthorisation has been taken, the money still hasn't left your account.
Click to expand...
Cunningness?
 
Doppler9000 said:
Macro guy said:
JNK 100 said:
Macro guy said:
JNK 100 said:
Doppler9000 said:
j tokarz said:
THEY know exactly what they are doing. I've just flogged off all my fuji gear.
Click to expand...
It’s certain your gesture won’t go unnoticed by them.
Click to expand...
I am sure the Fuji-shareholders will have discussed this gesture with Fujifilm CEO already and it will now all be sorted.
Click to expand...
Torrential downpour begins with a single drop
Click to expand...
It is highly unlikely anyone from Fuji will even know about someone selling their camera and lenses .
Click to expand...
Of course not, just as a single drop doesn't make a torrential downpour. However, when enough people have had it with the shenanigans, Fuji will take notice.
Click to expand...
What shenanigans? Under-estimating demand, and/or not investing more capital under uncertainty, in a very risky world?
Click to expand...
The shenanigans of announcing and releasing new products and not delivering them and doing it over and over again.
 
Macro guy said:
Doppler9000 said:
Macro guy said:
JNK 100 said:
Macro guy said:
JNK 100 said:
Doppler9000 said:
j tokarz said:
THEY know exactly what they are doing. I've just flogged off all my fuji gear.
Click to expand...
It’s certain your gesture won’t go unnoticed by them.
Click to expand...
I am sure the Fuji-shareholders will have discussed this gesture with Fujifilm CEO already and it will now all be sorted.
Click to expand...
Torrential downpour begins with a single drop
Click to expand...
It is highly unlikely anyone from Fuji will even know about someone selling their camera and lenses .
Click to expand...
Of course not, just as a single drop doesn't make a torrential downpour. However, when enough people have had it with the shenanigans, Fuji will take notice.
Click to expand...
What shenanigans? Under-estimating demand, and/or not investing more capital under uncertainty, in a very risky world?
Click to expand...
The shenanigans of announcing and releasing new products and not delivering them and doing it over and over again.
Click to expand...
In the past, I've had similar difficulty getting in-demand products from Leica, Zeiss, Hasselblad, Nikon, Sony, and others. I don't have any reason to think there were what I would call shenanigans involved.

--
https://blog.kasson.com
 
Last edited by a moderator:
Per a story right here on DPR:

Fujifilm has said that it's temporarily pausing pre-orders for several of its cameras in the United States thanks to tariffs. A spokesperson for Fujifilm North America Corporation told DPReview that it is "currently not accepting new pre-orders for the X100VI, GFX100RF, and X-M5 (Black) models" so it can "assess various changes including tariffs, and their impact as cost-increasing factors."

https://www.dpreview.com/news/4173186706/fujifilm-supsends-orders-x100vi-x-m5-gfx100rf-us-tariffs
 
Singingsnapper said:
SilverEagle1962 said:
Doppler9000 said:
jerseyinHK said:
Doppler9000 said:
jerseyinHK said:
"Absence makes the heart grow fonder"....it is a mainstay of marketing and maximizing profits.

It is my premise that this isn't a manufacturing miscalculation, rather a purposeful decision based off of X100 sales experience.
Click to expand...
How does under-pricing a product with production constraints maximize profits?

Please explain, in the context of over 500,000 pre-orders for the X100VI in China alone.
Singingsnapper said:
I empathize with you, and wish you had a better experience. You are now part of their 'unsatisfied customer' metric that lets them know their strategy is working.
Click to expand...
Click to expand...
It generates more demand than you can effectively produce, and keeps your manufacturing full. In marketing parlance, FOMO (Fear Of Missing Out) is in full swing.
Click to expand...
Wouldn’t Fuji make more money if they produced more, or raised prices?
Click to expand...
I do not know how money dynamics work, but think of it:

I extended Adorama's lines of credit by 5000$ when I put the preorder , they do not charge me yet , that is true, but their line of credit is extended non thee less , they can use it to do other stuff in their businesses ( they borrowed 5K from me free of interest "so to speak"

Same goes to Fuji when they receive the preorder , they do not charge yeet ( they did not deliver) but their line of credit is extended also by 5K ….you see….

This is how the whole market works, this is how mortgages work , this how each time you open a credit card your line of credit goes to multiplications in money dealing chopped and packed and slapped god knows what ( triple A , double A …?) and mixed packages of bad ones and good ones dealt multiple times on the market.

Again I do not know the dynamics but I am positive there is something to it, as a commenter said on their thread :

"explain to me 100000 fuji x100 preorders"

Well here is your explanation

it is 100000 X1400+ $ a pop multiplied in the market AS A CREDIT LINE….

That is thee difference between PREORDER…and ORDER to something already in stock.
Click to expand...
How can they use your money when it is still with your bank? Even if a preauthorisation has been taken, the money still hasn't left your account.
Click to expand...
It is not your money…it is your line of credit.
 
Macro guy said:
Doppler9000 said:
Macro guy said:
JNK 100 said:
Macro guy said:
JNK 100 said:
Doppler9000 said:
j tokarz said:
THEY know exactly what they are doing. I've just flogged off all my fuji gear.
Click to expand...
It’s certain your gesture won’t go unnoticed by them.
Click to expand...
I am sure the Fuji-shareholders will have discussed this gesture with Fujifilm CEO already and it will now all be sorted.
Click to expand...
Torrential downpour begins with a single drop
Click to expand...
It is highly unlikely anyone from Fuji will even know about someone selling their camera and lenses .
Click to expand...
Of course not, just as a single drop doesn't make a torrential downpour. However, when enough people have had it with the shenanigans, Fuji will take notice.
Click to expand...
What shenanigans? Under-estimating demand, and/or not investing more capital under uncertainty, in a very risky world?
Click to expand...
The shenanigans of announcing and releasing new products and not delivering them and doing it over and over again.
Click to expand...
Potential solutions:

- Increase prices if demand exceeds supply

- Invest in additional production capacity and hope demand is sufficient to support the investment

- Design and build cameras that are less appealing to buyers

What would you recommend?
 
Doppler9000 said:
Macro guy said:
Doppler9000 said:
Macro guy said:
JNK 100 said:
Macro guy said:
JNK 100 said:
Doppler9000 said:
j tokarz said:
THEY know exactly what they are doing. I've just flogged off all my fuji gear.
Click to expand...
It’s certain your gesture won’t go unnoticed by them.
Click to expand...
I am sure the Fuji-shareholders will have discussed this gesture with Fujifilm CEO already and it will now all be sorted.
Click to expand...
Torrential downpour begins with a single drop
Click to expand...
It is highly unlikely anyone from Fuji will even know about someone selling their camera and lenses .
Click to expand...
Of course not, just as a single drop doesn't make a torrential downpour. However, when enough people have had it with the shenanigans, Fuji will take notice.
Click to expand...
What shenanigans? Under-estimating demand, and/or not investing more capital under uncertainty, in a very risky world?
Click to expand...
The shenanigans of announcing and releasing new products and not delivering them and doing it over and over again.
Click to expand...
Potential solutions:

- Increase prices if demand exceeds supply
Click to expand...
Already provided my input on what I would do:

https://www.dpreview.com/forums/post/68273775

Still hoping for some comments at least!
Doppler9000 said:
- Invest in additional production capacity and hope demand is sufficient to support the investment

- Design and build cameras that are less appealing to buyers

What would you recommend?
Click to expand...
 
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