Battery stuck in X1D ii

Herodotus

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I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
 
Solution
OK, problem resolved! I discharged the battery in the camera. I took it outside in the cold for a while. I took it back inside in the warm. I fiddled around with it for a while and it came out - a bit like ePhil's experience. Oddly now it doesn't seem to offer much resistance when I slide it back in but I'm reluctant to push it in all the way to engage the catch now that I have it out. It's a Hasselblad battery, by the way, but I bought the camera second hand so not sure how much use it's had.

Time to get a new battery I think, and and external charger. Thanks all for your interest and suggestions!
I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
Batteries can swell when charged. Charging them in the camera always presents the danger that they will swell to the point they can't be removed.

I'm sorry that I don't have a proven solution. It may be possible that the swelling will diminish as the battery discharges. Can you use the camera with the swollen battery? If so, try to discharge it as much as possible.

Then get an external charger (and new batteries!)

Here's a method:

 
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I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
Only because you mentioned that you've only removed the battery a couple of times previously, I just wanted to check that you've remembered that the battery normally only comes partially out when released until you push the battery upward a bit to complete its release.

If this is not the problem, the next step I would recommend is to contact your dealer or Hasselblad support for assistance in resolving the issue.
 
I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
Only because you mentioned that you've only removed the battery a couple of times previously, I just wanted to check that you've remembered that the battery normally only comes partially out when released until you push the battery upward a bit to complete its release.

If this is not the problem, the next step I would recommend is to contact your dealer or Hasselblad support for assistance in resolving the issue.
If this turns out to be a fix, give thanks. And don't charge your battery in the camera from now on.
 
Just to add more information about lithium-polymer batteries, they can also puff during high discharge rates. For instance, capturing video or sustained bursts.

This is well known amongst the electric radio-controlled model airplane community where the discharges can be very high. Those batteries are frequently labelled with a "C" rating, which gives you the proper amp rate for charging and discharging.

Unfortunately, the camera battery industry doesn't list this information, which can also be an indicator of the quality of LiPo batteries. My guess is that third party batteries are less expensive because they have lower C ratings.

All of that is why I never charge in the camera, and why I only buy OEM batteries...
 
I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
Just recently 3rd party battery charged externally got stuck in my Fuji X-e1. Partial part of the battery that was sticking out I jammed a small flat screwdriver into the battery without piecering, thereafter carefully wedged out the battery using the small flat screwdriver for leverage. Could be worth a shot.

--
Photography after all is interplay of light alongside perspective.
 
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I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
Just recently 3rd party battery charged externally got stuck in my Fuji X-e1. Partial part of the battery that was sticking out I jammed a small flat screwdriver into the battery without piecering, thereafter carefully wedged out the battery using the small flat screwdriver for leverage. Could be worth a shot.
Thanks for the suggestion - I don't think I'm brave enough to try that yet!
 
Only because you mentioned that you've only removed the battery a couple of times previously, I just wanted to check that you've remembered that the battery normally only comes partially out when released until you push the battery upward a bit to complete its release.

If this is not the problem, the next step I would recommend is to contact your dealer or Hasselblad support for assistance in resolving the issue.
Thanks but no, it's definitely stuck - I'll contact Hasselblad.
 
Just to add more information about lithium-polymer batteries, they can also puff during high discharge rates. For instance, capturing video or sustained bursts.

This is well known amongst the electric radio-controlled model airplane community where the discharges can be very high. Those batteries are frequently labelled with a "C" rating, which gives you the proper amp rate for charging and discharging.

Unfortunately, the camera battery industry doesn't list this information, which can also be an indicator of the quality of LiPo batteries. My guess is that third party batteries are less expensive because they have lower C ratings.

All of that is why I never charge in the camera, and why I only buy OEM batteries...
Right there….OEM only! Advice that should be followed by all. Saving a few bucks on the clone batteries can cost you in the end….dearly. We don’t know if the OP used knock-off batteries. Good luck and please report back.
 
I've always charged my battery in camera, and have only ever removed it a couple of times. Having not used the camera for a couple of months, I now find that when I do try to remove the battery, it only partially comes out. It seems to have expanded, preventing it from exiting the camera. Does anyone have any suggestions as to what I should do?
I once had the same problem with an X1D MK I. It was a fairly old battery (I'd bought my kit second-hand), and the only difference from your situation was that I'd always charged it with the external charger. I took it to a local authorized workshop that specializes in Hasselblad after-sales service; they inspected the device for two minutes, and all of a sudden the battery fell to the ground. The technician told me that it might be a temperature variation problem, possibly associated with a small manufacturing defect (it's a matter of a tenth of a millimeter...). In any case, I had to contact Hasselblad on their behalf to ask them to replace my battery, which had been slightly damaged by the fall anyway. I received a new battery fairly quickly, no questions asked (I'm one of those people who's always had good luck with Hasselblad after-sales service!).

Hope it helps. Note that the assumption of temperature variation seems consistent with having charged the battery in the camera, which indeed is not recommended.
 
OK, problem resolved! I discharged the battery in the camera. I took it outside in the cold for a while. I took it back inside in the warm. I fiddled around with it for a while and it came out - a bit like ePhil's experience. Oddly now it doesn't seem to offer much resistance when I slide it back in but I'm reluctant to push it in all the way to engage the catch now that I have it out. It's a Hasselblad battery, by the way, but I bought the camera second hand so not sure how much use it's had.

Time to get a new battery I think, and and external charger. Thanks all for your interest and suggestions!
 
Solution
OK, problem resolved! I discharged the battery in the camera. I took it outside in the cold for a while. I took it back inside in the warm. I fiddled around with it for a while and it came out - a bit like ePhil's experience. Oddly now it doesn't seem to offer much resistance when I slide it back in but I'm reluctant to push it in all the way to engage the catch now that I have it out. It's a Hasselblad battery, by the way, but I bought the camera second hand so not sure how much use it's had.

Time to get a new battery I think, and and external charger. Thanks all for your interest and suggestions!
You should buy a lottery ticket today!

Time to get a new (OEM) battery and external charger, without a doubt!
 
Hi,

I'm glad you got it out. I have to do this same thing from time to time. Not on my cameras but other failed electronics which come into my failure analysis lab. In other words, I work on this stuff for a living....

I have a vacuum pump and suction hose and some various size ends I made up specifically for trying to pull stuck batteries out of things and so not risk puncturing it and having a worse issue. AKA Foom!

But I couldn't suggest that method. Who else has a vacuum pump?

It works 90 percent of the time.

And, you are correct: don't put it back in. Just send it to recycle in the discharged state. Get a new battery and an external charger.

Stan
 
OK, problem resolved! I discharged the battery in the camera. I took it outside in the cold for a while. I took it back inside in the warm. I fiddled around with it for a while and it came out - a bit like ePhil's experience. Oddly now it doesn't seem to offer much resistance when I slide it back in but I'm reluctant to push it in all the way to engage the catch now that I have it out. It's a Hasselblad battery, by the way, but I bought the camera second hand so not sure how much use it's had.

Time to get a new battery I think, and and external charger. Thanks all for your interest and suggestions!
so you fight to remove a swollen battery and now you are trying to put it back?

just buy a new battery, and charge it outside the camera for the future.
 
OK, problem resolved! I discharged the battery in the camera. I took it outside in the cold for a while. I took it back inside in the warm. I fiddled around with it for a while and it came out - a bit like ePhil's experience. Oddly now it doesn't seem to offer much resistance when I slide it back in but I'm reluctant to push it in all the way to engage the catch now that I have it out. It's a Hasselblad battery, by the way, but I bought the camera second hand so not sure how much use it's had.

Time to get a new battery I think, and and external charger. Thanks all for your interest and suggestions!
Maybe the issue is in the camera and not in the battery. It sounds like the mechanism that prevents the battery from falling out once released is malfunctioning.
 
Maybe the issue is in the camera and not in the battery. It sounds like the mechanism that prevents the battery from falling out once released is malfunctioning.
I don't think so - I had the feeling the battery was jammed. I'm wondering now if there was a small foreign body in the battery compartment. When the battery finally released it was with facing downwards so I would not necessarily have noticed something small falling out. I don't see anything uneven or distorted looking about the battery shape, though I suppose tolerances are quite tight.
 
OK, problem resolved! I discharged the battery in the camera. I took it outside in the cold for a while. I took it back inside in the warm. I fiddled around with it for a while and it came out - a bit like ePhil's experience. Oddly now it doesn't seem to offer much resistance when I slide it back in but I'm reluctant to push it in all the way to engage the catch now that I have it out. It's a Hasselblad battery, by the way, but I bought the camera second hand so not sure how much use it's had.

Time to get a new battery I think, and and external charger. Thanks all for your interest and suggestions!
so you fight to remove a swollen battery and now you are trying to put it back?

just buy a new battery, and charge it outside the camera for the future.
Yes, that's pretty much what I said I was going to do.
 

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