Canon DPP convert and save to TIFF - two images are in the file

I posted this under printing and here is the link


I am trying to figure out why Giclee Today can only see the smaller file when I uploaded what seemed to be the full file. They use Photoshop which I no longer have.

I cropped the CR3s and did convert and save as TIFF, I don't see any option to exclude a preview. Attached is what I see when I open it in Apple Preview. They say they only got the small image, but it took an appropriate amount of time to upload for the size.

Trying not to do this again when I get prints done! Maybe I should stick to jpg :-|

Thanks for any ideas

This is what I see in Preview





This is what they see - I know I did not upload 26kb!

what info show up under the TIFF tab?

Referencing the second screen shot: when you resample an image file, that is a destructive process, meaning it removes pixels to create the final dimensions requested at the final pixel per inch setting. So that's why the final size was only 26 KB.

D Saul said:

what info show up under the TIFF tab?

Click to expand...

TIFF tab on the main pic

D Saul said:

Referencing the second screen shot: when you resample an image file, that is a destructive process, meaning it removes pixels to create the final dimensions requested at the final pixel per inch setting. So that's why the final size was only 26 KB.

Click to expand...

I'm not sure I understand. The second screen shot is what they saw, and I can see that if I click on the second image in my screen shot.

I did a "convert and save as" in DPP and never saved it again. That was the reason I choose TIFF over JPG because I remembered TIFFs would not degrade with each save like JPG. But either way I only saved it the one time.

When I open this file in other graphic programs, they all open the full resolution image and I can't even see the second image.

Preview is the only one that showed me that and according to them, Photoshop only gave them the small file.

I can duplicate this in DPP, all the images I export as TIFF are like this (two images, one high res, one low), only seen in Preview. This was with the 16 bit expert, I haven't tried 8 bit yet