My ET8550 printer has just started offering a new firmware update 05.42.OP1408. I'm reluctant to let it update until I see the release. Has anyone installed this update? Were there any problems and what does it fix?
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New Epson ET8550 Firmware Update?
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olyflyer
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...but if the printer is saying that there is an update then it's been a released update. Anyway, I just started mine.
Edit:
Update done, printer is still working as expected. No drama. I have no idea what is fixed or what is new.
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https://adapting-camera.blogspot.com/2022/05/auto-focus-light-extender-for.html
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I've just updated my firmware via the front panel. This took about 5 minutes. All works fine except I had to enter the Wi-Fi details gain.
olyflyer
Forum Pro
I did it also through the display but my Wi-Fi settings were kept.
Kosikutioner
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Found the notes on Japanese Epson site. Google translated as follows.
1) When performing deep cleaning, if the message "There is not enough free space in the maintenance box..." is displayed, selecting OK causes the "Maintenance Error" screen to be displayed instead of returning to the "Deep Cleaning" screen. 2) When selecting a photo sticker for message card printing and printing it, the message "Printing complete" is displayed on the LCD screen without printing.
1) When performing deep cleaning, if the message "There is not enough free space in the maintenance box..." is displayed, selecting OK causes the "Maintenance Error" screen to be displayed instead of returning to the "Deep Cleaning" screen. 2) When selecting a photo sticker for message card printing and printing it, the message "Printing complete" is displayed on the LCD screen without printing.
olyflyer
Forum Pro
Never seen that message, but how is that connected to firmware update of the ET-8550...?
It would be a pity if they haven't fixed the issue with printing (custom) paper lengths up to 2000 mm. It sounds like it has to be a software rather than a hardware problem, but as it's one of the stated capabilities of the printer, they should have dealt with it.
As far as I've seen, they don't even acknowledge the problem, and if it's impossible to resolve, so be it, but after a few years on the market, they haven't corrected the record, either. A bit unfair on users who try to get it to work without knowing that it can't work.
Extracted from the link below (bold mine)"
Paper Sizes 13" x 19" (A3+), 11" x 17", A3, Legal, Letter, A4,
Executive, 8" x 10", 5" x 7", 4" x 6", 3.5" x 5", A6, Half Letter,
#10 Envelope, User Defined (2.2" x 3.4" to 13" x 78.7")
As far as I've seen, they don't even acknowledge the problem, and if it's impossible to resolve, so be it, but after a few years on the market, they haven't corrected the record, either. A bit unfair on users who try to get it to work without knowing that it can't work.
Extracted from the link below (bold mine)"
Paper Sizes 13" x 19" (A3+), 11" x 17", A3, Legal, Letter, A4,
Executive, 8" x 10", 5" x 7", 4" x 6", 3.5" x 5", A6, Half Letter,
#10 Envelope, User Defined (2.2" x 3.4" to 13" x 78.7")
olyflyer
Forum Pro
But surely, this is a "problem" you only heard about, never experienced. Because as far as I know, there is no such problem, and as it seems, that those who tried, like Keith, managed to print in that size.
I would be more than happy if it is not a problem. But I haven't seen anything that says Keith Cooper or anyone else has managed to print a 2-metre panorama from this printer. If you have, it would be great if you could let us know where.
His video shows him printing an 800 mm panorama. I've personally printed to 1180 mm, to keep it just below the 1200 mm that people have suggested is the maximum it will handle. On my first go, I wasn't particularly willing to sacrifice paper and ink to experimentation or to inducing a failure. Getting a successful panoramic print of the full image I fed the printer was my priority at the time, so limiting it to 1180 was my solution. Up to now, I haven't seen anyone say they've successfully printed to 2000 mm, and many who've said they couldn't.
I will consider it a limitation, and a problem, until I see reliable information that shows otherwise. If it's a problem that affects some or most users, it's still a problem, even if I haven't experienced it personally. There's a thread in DPReview on this.
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wilberforce_1
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Yes, I can confirm this is a problem with the ET-8550. By trial and error, I determined that it will not print longer than 1200 mm, despite it accepting input of paper lengths up to 2000 mm. For paper lengths between 1200 and 2000 it attempts to print the panorama from the cassette, which is obviously impossible. It is an obvious bug. It either should print the custom paper lengths that it accepts, or it should not accept input of custom lengths that it will not print (and the user manual and specs corrected).
I suspect few people encounter this bug because a panorama that is 13" x 47" is already pretty high aspect ratio, and feeding a sheet this long is quite awkward
olyflyer
Forum Pro
I am not printing in that size so for me it's a non-issue, but I thought Keith tested it successfully. Anyway, sorry if I was wrong, and of course, if it's a problem it should be addressed and fixed by Epson. Did you try to contact them?
Not yet.
I may do so, but from what I've heard, they're not particularly responsive. Perhaps all the other users who experienced the problem have failed to alert them too? I sort of doubt it though.
olyflyer
Forum Pro
In my opinion it is pointless to complain on internet forums unless the manufacturer is made aware of a problem. They don't hang around on forums, so they don't care about what we find and complain about. This is true for camera, printers, cars and everything else.
In my opinion, it was courteous of me to reply truthfully to your question when I had nothing to gain from doing so and knew exactly where it was headed.
But with luck, you have now concluded your pushback on my original comment.
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Hi all,
this is my first post here - I signed up to mention that I have managed to print 12" by 2000mm. I am actually struggling with some other aspects, but that one I managed.
I got 30m of semi gloss paper on a roll (12 inch wide) from AlEx, was impressed with the video (which you never know to be real or faked) where they hold a print under water and show it doesn't run. Worth 45usd to find out if it's fake? I jumped the gun.
Now, I ran low on grey and was still waiting for the mail to deliver the resupply, so I was testing with a mostly empty / white image, putting something on the corners.
System: Linux (Mageia, if anyone cares), image program: GIMP (2.16(?) and 2.99/v3 rc I guess), printing via CUPS (same as MacOS printing, or very similar since forked in 2018-ish), driver from Epson as well as IPP / driverless.
I iterated, defining custom format 304.8mm x 2000mm (rolled up on a makeshift dispenser leading into the rear paper feed), but first tried to just print on A4 - sideways, claiming to be 297mm x 2000mm, printing stuff in all 4 corners (on an area of 297x210mm).
GIMP wouldn't do 2000mm length, so I tried 1500mm, no joy, then decided to try to print from the command line (PNG image), and oh joy, it worked. After some fiddling, I got the courage to print to the real corners of the 304.8mm x 2050mm banner cut from the roll.
I got the 4 character groups exactly as on the mostly white image, in the 4 corners, without wasting ink nor paper (printed in yellow with high transparency, I can just print over this).
So I don't know if you guys consider this "the real deal" or "not the real deal" since the image was mostly white, this is where I'm at. I received the grey ink in the mean time, so I could actually try to print something that's not just white....
I don't really have anything to print at that size, and I do have another printing issue to deal with, slanted lines don't come out quite right if looked at closely...
Basically, the test images here don't perform: https://www.lapseoftheshutter.com/printer-test-image/
The first image has a camcorder at the right top, along with a flex flat cable - the camcorder door looks jagged, as does the cable...
The resolution test image has the slanted lines (right bottom side) very blocky and jagged...
Anyway, since that's another issue, I should perhaps open another topic about it..?
olyflyer
Forum Pro
I am sorry if I offended you, it wasn't my intention.
What I meant was that Epson would be the first place I'd complain to if I had a problem with my printer and that problem was bothering me. I would probably mention it here also, but this is just a social forum about printers and printing. Nothing gets fixed if we only complain here. It's not a forum where manufacturers hang around to sip up information about existing problems with their products. But of course, it's good to know about existing problems in case another user is fighting with the same issue it gives a confirmation, or it informs people who consider the problem to be a deal breaker when deciding to buy a product. There is nothing wrong with giving information to others, good or bad, doesn't matter.
No problem. It was four months ago. I don't recall being offended. Just retorting to what I thought was misrepresentation of my position. What I originally said was a throwaway comment anyway, that it would be nice to print to 2000 mm (matching a stated spec. that I think I've only seen in one Epson source, so possibly an error that slipped in somewhere). I'm not one of those people who expects much out of firmware, or wants it, particularly. I buy for the hardware, not future do-overs through firmware.
Please read my above contribution - somehow it's higher up - I've managed to print to a custom size of 2000mm (x 304.8mm) on my ET-8550.
I've updated my firmware to the version discussed in this thread, and still have the custom max height of 2000.0mm. Not used it yet, but I have no reason at the moment to believe it won't work.
Regarding the other problems I mentiond: I did manage to print slanted lines without issue, I was printing 300ppi to 360dpi - unaware the CUPS driverless PPD file had only that exact resolution, both for Normal and High Quality.
Meanwhile I've hacked the PPD to send 720ppi data for High Quality, and I've got better results. So I'm quite happy now, but still testing stuff. Like 1440 DPI and such...
I've updated my firmware to the version discussed in this thread, and still have the custom max height of 2000.0mm. Not used it yet, but I have no reason at the moment to believe it won't work.
Regarding the other problems I mentiond: I did manage to print slanted lines without issue, I was printing 300ppi to 360dpi - unaware the CUPS driverless PPD file had only that exact resolution, both for Normal and High Quality.
Meanwhile I've hacked the PPD to send 720ppi data for High Quality, and I've got better results. So I'm quite happy now, but still testing stuff. Like 1440 DPI and such...
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