Z50ii won't charge. Any ideas?

Is this going to be a problem with more than just the Z50ii. Wife and I both have a Z30 which came without a charger, but did have a little short usbc cord included. I have only charged the batteries in the charger I had for my Zfc, so no problems thus far. But reading this got me to thinking, that I have no idea where the little short usb cord they sent is and if I ever have to try and charge the battery without having my Zfc charger, will I likely have problems. I don't. charge anything else around here with a usb cable, so unlikely to have a special cable handy.

Just curious?
My Z30 does charge with the charger and USB C cord from my Samsung Galaxy S24+. I'm not sure how long it will take for a full charge, but the charging light is blinking and the battery is showing the "charge" icon.

That being said, I kept my Nikon MH-32 battery charger when I recently sold my Z50. Although I have the cable Nikon included in the box, I like having a charger too.
 
If it was a camera issue, this place would be lit up like a Xmas tree. Any tiny Nikon issue is amplified & blasted on this site...

Search for any issue Nikon (or any brand) has had, D7000 focus issues, D600 Oil, D800 AF issues, Z strap lungs, etc, etc, etc. and look at the multiple threads.

JJ
Well, all the other issues you list were real issues, so I don’t know why a new issue can’t be discussed openly and frankly.
Sure we can, if it becomes an issue.

The point = real issues quickly get amplified. This post is now four weeks old and still the only case...

I troubleshoot computers for a living. The story the OP is telling does not make sense. Most likely something in the charging chain is broken or is killing the port.

JJ
 
Any update on this?
Been a week now since the last update from the OP. My guess is that they either sent it in or found it was a charger/cable issue. Maybe PM them.
I'm curious as well !!!

( Hopefully, the OP will reappear soon to tell us more )
Had a short moderator imposed 'holiday'. Your guess is as good as mine as to why..
Just to reiterate; it isn't a charger or cable issue. Definitely 100% the camera. I'm guessing it may be a software bug that may be fixed in a future firmware update. It could also be a dodgy connection, perhaps a bad batch of those which may only affect a small number of cameras. Nikon have yet to respond to my queries so we won't know for a while at least.

This issue has made me really fall out of love with this camera. A major feature is the USB charging; as a 'travel' camera this would do away with the need to carry a separate charger, and just use the USB chargers I'd be taking anyway for my other devices. So if I can't use that, the camera fails in a pretty important way. My Z6 has no issues here, and neither did my Zfc. I do now have a battery charger; that itself took a lot longer to be delivered than expected.

If I do not get a satisfactory answer from Nikon Uk, I am going to return this camera for a full refund. Actually, I think I'm just going to do that anyway.I can't be bothered wasting time with things that don't work properly. I thought Nikon had a winner here; turns out it may well be a lemon.
If you get a USB battery pack it will charge all your devices, and its USB-C port will charge even the most power hungry of new Nikon cameras. You can even use your existing 20w charger to charge up the battery, since you seem pretty determined to keep that one.

$18 at Best Buy. Will charge a Zf or your Z50 II, along with a couple other things in its USB-A ports at the same time. If this doesn't work, then the camera is at fault.
$18 at Best Buy. Will charge a Zf or your Z50 II, along with a couple other things in its USB-A ports at the same time. If this doesn't work, then the camera is at fault.
Have you tested that battery pack on the Z50ii? Only rated at 15W when Nikon specifies 27W. I believe the Z50 is rated different from the ii.

--
If I over stay my welcome just tap me on the head.
 
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I charged my Z50ii battery in camera with a general cable I have used for my rechargeable torches etc.

It worked perfectly first time, but no matter what I do, the charging light doesn’t even glow now, and it won’t charge???

so I just charge batteries in my old Z50 charger😏

Merry Xmas from Africa😄

Friedrich von Hörsten
 
If it was a camera issue, this place would be lit up like a Xmas tree. Any tiny Nikon issue is amplified & blasted on this site...

Search for any issue Nikon (or any brand) has had, D7000 focus issues, D600 Oil, D800 AF issues, Z strap lungs, etc, etc, etc. and look at the multiple threads.

JJ
Well, all the other issues you list were real issues, so I don’t know why a new issue can’t be discussed openly and frankly.
Sure we can, if it becomes an issue.

The point = real issues quickly get amplified. This post is now four weeks old and still the only case...
Well, two cases just with me. And another user reporting a similar issue too. Did you read my bit about how it could be related to an isolated batch, rather than across all cameras? Bear in mind also that the number of people who have bought a Z50ii and who post on here is going to be a tiny fraction of all people who've recently bought the camera. I'm in the UK; I doubt more than a few thousand Z50ii's have been sold yet, total. If the issue is isolated to a certain manufacturing batch, then it is entirely possible that it's affected a very small number of buyers, perhaps a few dozen. Of all of them, it is also possible I may be the only one who posts on here. The vast majority of camera users/photographers never go near forums such as this.
I troubleshoot computers for a living. The story the OP is telling does not make sense. Most likely something in the charging chain is broken or is killing the port.
Did you not read the thread properly? All chargers and cables have been tested, most of the relevant equipment passes the requirements stated in the instruction manual, and none of the tested equipment has an issue elsewhere. What you do for a living is entirely irrelevant here, as you've not been party to the process of elimination that I have undertaken to try to ascertain what the problem is. I would like to ask why you and others are still trying to assert that the problem is me/a charger/a lead, rather than the camera. You're making assumptions based on your own imagination, not on fact. This is not helpful.

If you genuinely want to be helpful, then please explain why the camera was charging fine, yet now isn't? That, I would really like to know.
 
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I charged my Z50ii battery in camera with a general cable I have used for my rechargeable torches etc.

It worked perfectly first time, but no matter what I do, the charging light doesn’t even glow now, and it won’t charge???

so I just charge batteries in my old Z50 charger😏

Merry Xmas from Africa😄

Friedrich von Hörsten
So now we have another case. It's not just me. I wonder what people will make of this one?
 
The only way to troubleshoot a signal chain type fault is to compare against a known operable similar chain (think of power delivery as "signal") ... and then swap out components and even groups of components in the like chains. I don't think you have effectively done that.

I spent 20 years as a large sound systems guy (ie roadie). This was an everyday thing. A large sound system can be a nightmare of fault finding.
 
I charged my Z50ii battery in camera with a general cable I have used for my rechargeable torches etc.

It worked perfectly first time, but no matter what I do, the charging light doesn’t even glow now, and it won’t charge???

so I just charge batteries in my old Z50 charger😏

Merry Xmas from Africa😄

Friedrich von Hörsten
So now we have another case. It's not just me. I wonder what people will make of this one?
"general cable" doesn't mean pd compatible, etc. I think this makes our point more than yours.
 
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The only way to troubleshoot a signal chain type fault is to compare against a known operable similar chain (think of power delivery as "signal") ... and then swap out components and even groups of components in the like chains. I don't think you have effectively done that.
Well I have, and I have explained such. Please read the thread.
I spent 20 years as a large sound systems guy (ie roadie). This was an everyday thing. A large sound system can be a nightmare of fault finding.
This is a camera. Two cameras in fact, displaying a similar problem.

A other of my (other) work is finding and solving problems. With all sorts of diverse systems. So I'm pretty experienced in tracing and identifying the source of a problem, thanks.
 
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I'm not going to read the whole thread ... onus is on you ... I'm just offering advice ... of the replies I have read I see no evidence of checking for what is commonly referred to as a double fault ...

cheers
 
So if the cable is inadequate ( and it could very well be) — WHY DID IT CHARGE PERFECTLY FROM ZERO POWER FIRST TIME IN 3 hours, but now same cable gives NO CHARGE OR ORANGE LIGHT??

I would love an answer😄👌

Thanks,

Friedrich von Hörsten
 
Just some information that might be helpful:

1. I can charge my Z50II with a USB 3.1 port on my gaming desktop. Using a Nikon UC-E25 USB-C to USB-C cable. (Fractal Designs with the wood front.) An older $50 Anker charger works. The Google pixel brick (white with white USB-C cable) works.

2. The second you connect a USB cable the green card reader light flickers. It takes a good 10 seconds for the orange LED indicator to light up. The green flickering happens with low voltage sources that do not charge.

3. What doesn't work is most USB-B to USB-C cords, a good USB-micro cord with a USB-C adapter, even high quality "blue" cables, or non-powered USB hubs. It will not always be the case, but from my experience I'd say it is important for both cable ends to be USB-C. I have yet to see a cheap device (I encounter a lot of them through kid's devices, various cycling lights, and work,) with USB-C to USB-C as a charger.

4. I have a few USB-C adapters and random devices that treat the cables (and adapters) as directional. This not the USB-C spec/standard, but I just know what works so I label the connections (both sides) accordingly (O on the top X on the bottom.) When they do work, the same alignment works on all devices.

5. MY OPINIONS/EXPERIENCE: I think charging in camera is overrated. It generates heat, wear on the USB port, and makes for an expensive/overkill charger. I don't like Nikon's flappy rubber doors that you have to double check to seal. I wish they were like Sony's, or the lock/slide/flip battery design. USB-C charging should work (trickle) from any source, with the option for power-while-charging disabled. That is the whole benefit of the universal USB-C standard. Trickle charging is better for batteries and extends their physical life, and used to fractionally extend usage time.

6. I much prefer carrying 2-3 extra batteries and swapping them out. I can charge the Smallrig USB-C batteries in my bag or pocket with ANY connection. Even with my smartphone, but I wouldn't recommend it. I no longer spend hours and hours troubleshooting anything unless I'm on the clock or bored (rare.) I'm planning on setting up a dummy charger setup along with a portable PD pack, but I just haven't needed it yet. It will be for recording smaller local performances.

7. Do you have a local camera shop, gear at work, a techie friend with more USB-C charging gear, or even a Best Buy to go try a bunch of combinations?

I hope this helps!
 
Season greetings, Friedrich
So if the cable is inadequate ( and it could very well be) — WHY DID IT CHARGE PERFECTLY FROM ZERO POWER FIRST TIME IN 3 hours, but now same cable gives NO CHARGE OR ORANGE LIGHT??
Sorry No idea !!?
I would love an answer😄👌

Thanks,

Friedrich von Hörsten
I don't trust in camera direct charging, as the camera is unavailable, and any AC source is vulnerable to lightening strikes. Using a stand alone charger shows up immediately if the battery requires recalibration or is faulty (one of my oldest ENEL18c failed earlier this month after countless charges).

Power source can be AC mains, car 12v socket plug or compact power block, or solar panel (eg the Jackery 100W panel has a USB C PD socket).

My system charges the USB C PD compatible Nikon charger on an AC source - PD compatible wall charger (eg QDOS PD 65watt or Anker similar).

In the field, I charge off a power bank or 12v carplug with an Anker 535 PD 12v carplug powerplug

I learned via the long way round that the cable quality and specifications are the most critical link in the system. The reliable cables IME are the OEM Nikon UCE25 USB PD, Anker or UGreen, and with USB C plugs only. The Nikon and Anker are proven harder wearing in the field as well as office.

Since 2022, the above system has proven reliable using 3:different MH33 chargers with ENEL18c and ENEL18d batteries for Z9 and D6. I only ever buy OEM batteries, because 3rd party Hahnel proved to be false economy

There should be a PD compatible charger using USB C cables for ENEL25a batteries, if the OEM MH32 charger is now obsolescent
 
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Because you have trashed two cameras by using and under spec charger?
 
So if the cable is inadequate ( and it could very well be) — WHY DID IT CHARGE PERFECTLY FROM ZERO POWER FIRST TIME IN 3 hours, but now same cable gives NO CHARGE OR ORANGE LIGHT??

I would love an answer😄👌

Thanks,

Friedrich von Hörsten
My guess is the cable was marginal, and on the edge of being usable, but also possibly tripped/fried something in the process. Of course, without knowing the specs/etc, there's no way to actually know.
 
I can't believe Nikon made such a finicky camera when it comes to charging the stinkin' battery.
 
The only way to troubleshoot a signal chain type fault is to compare against a known operable similar chain (think of power delivery as "signal") ... and then swap out components and even groups of components in the like chains. I don't think you have effectively done that.
Well I have, and I have explained such. Please read the thread.
I spent 20 years as a large sound systems guy (ie roadie). This was an everyday thing. A large sound system can be a nightmare of fault finding.
This is a camera. Two cameras in fact, displaying a similar problem.

A other of my (other) work is finding and solving problems. With all sorts of diverse systems. So I'm pretty experienced in tracing and identifying the source of a problem, thanks.
What you did with both cameras is use a charger, and possibly a cable, that wasn't up to spec, then, after a few occasions the camera failed. Only then did you carry out fault finding. The cameras (Which were previously working) on both occasions will no longer charge. So the possibilities are you have been given 2 cameras, that had the same fault... or your using the incorrect charger has caused the same problem on 2 cameras.
 
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The point = real issues quickly get amplified. This post is now four weeks old and still the only case...

I troubleshoot computers for a living. The story the OP is telling does not make sense. Most likely something in the charging chain is broken or is killing the port.

JJ
Well, there are now two different people here reporting the exact same problem. So, maybe OP’s experience does in fact “make sense.”

After all, of the various Nikon problems over the years reported here, there was always a first instance, usually dismissed out of hand, at first. Recall that the Z8 loose eyelet problem was initially claimed to be a minor problem, but then became a full-fledged Nikon recall.

--
Don't gaslight yourself into thinking a "better" camera makes you a "better" photographer.
 
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Any update on this?
Been a week now since the last update from the OP. My guess is that they either sent it in or found it was a charger/cable issue. Maybe PM them.
I'm curious as well !!!

( Hopefully, the OP will reappear soon to tell us more )
Had a short moderator imposed 'holiday'. Your guess is as good as mine as to why..
Just to reiterate; it isn't a charger or cable issue. Definitely 100% the camera. I'm guessing it may be a software bug that may be fixed in a future firmware update. It could also be a dodgy connection, perhaps a bad batch of those which may only affect a small number of cameras. Nikon have yet to respond to my queries so we won't know for a while at least.

This issue has made me really fall out of love with this camera. A major feature is the USB charging; as a 'travel' camera this would do away with the need to carry a separate charger, and just use the USB chargers I'd be taking anyway for my other devices. So if I can't use that, the camera fails in a pretty important way. My Z6 has no issues here, and neither did my Zfc. I do now have a battery charger; that itself took a lot longer to be delivered than expected.

If I do not get a satisfactory answer from Nikon Uk, I am going to return this camera for a full refund. Actually, I think I'm just going to do that anyway.I can't be bothered wasting time with things that don't work properly. I thought Nikon had a winner here; turns out it may well be a lemon.
If you get a USB battery pack it will charge all your devices, and its USB-C port will charge even the most power hungry of new Nikon cameras. You can even use your existing 20w charger to charge up the battery, since you seem pretty determined to keep that one.

$18 at Best Buy. Will charge a Zf or your Z50 II, along with a couple other things in its USB-A ports at the same time. If this doesn't work, then the camera is at fault.
$18 at Best Buy. Will charge a Zf or your Z50 II, along with a couple other things in its USB-A ports at the same time. If this doesn't work, then the camera is at fault.
Have you tested that battery pack on the Z50ii? Only rated at 15W when Nikon specifies 27W. I believe the Z50 is rated different from the ii.
I don't have a Z50 II yet I strongly suspect their charging circuitry is the same or similar.

You're right, I turned it over and it's only saying it outputs 15w. Either the specs are lying (and this is more possible than you'd think) or Nikon's requirement is more of a suggestion than a hard limit (?) It will only charge the Nikon with the USB-C on both ends cable that came with the camera.

I plugged battery pack into the Zf with USB-PD ON in its menu, and there's a little cord looking icon next to the battery, but orange charge light isn't on. When the camera goes to sleep, the orange light goes on to indicate charging. This setup is the only thing I own that will even do that with the Zf. I've got a 5-11v 3A rated charger for my phone, and that equals more than 27w, however its output is via USB-A so even though it will charge my phone from dead to full in 45 minutes, it won't even turn the orange light on to charge a Zf. No other charger or cord that I own will charge the Zf except factory cord and battery pack that I happened to buy for something else a year ago. So my *guess* is Nikon's 27w spec is for full USB-PD (charge battery and run camera simultaneously) function, and lower output will only charge battery.

Whatever is happening, it seems to take about an hour and a half to charge up my camera, and I've been using this setup since I got it, back in August. Now I also have an aftermarket EL-15c battery with a USB built into it. At a shoot I run the aftermarket battery and if it dies, I switch to the factory one so I can recharge the other while using the camera. I've (thankfully) never been able to kill two batteries worth of photos to edit later on one shoot. FWIW I tend to get 8-900 shots out of one battery. I seldom use burst mode.

Maybe the USB-C negotiation circuitry is different in a battery pack than in a wall based charger. Or maybe I've just gotten lucky with a battery that doesn't meet the Nikon official spec, and I should buy a bigger one that does, before my luck runs out and I trash my camera, too.

Or heck, maybe there really is something wrong with OP's Z50 II. Seems unlikely that he'd get two in a row, and I would definitely change up my charge setup after the first failure, however it's still possible. Unlucky, but possible.
 

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