Z50ii won't charge. Any ideas?

This only refers to an external power source suppling power to the camera when turned on. When turned on, the battery will not be charged. When the camera is off, the battery will be charged whether power delivery is selected or not.
This is also the case for the Z50.

What does the Z50ii users manual says about this ?
 
Hi Marc, this is from the Z50II manual. Page 729



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Hi Hal, by some chance are you trying to charge a fully charged battery? If so, no charging light will show.
 
I normally use the external battery charger for my Z6 and now my Z6 iii.

In a recent test of the Z6 iii USB charging:

A generic "3A" wall USB-A wall charger didn't work. No charging, no orange charge light. No camera messages either.

I have an Anker 20W PD wall charger, and that charged the Z6 iii via USB. There was about a 10 second delay before the orange light came on. The charger and camera negotiate PD power rates, I think.

I did use a new "USB3" "PD" cable, USB-C on both ends, mostly to make sure my card reader file transfers were full speed to my fast PC, but also for PD. The file transfers slowed way down when I tested an old USB cable.

It's still not clear to me if a PD power source is required for charging. I think it is needed.
I think it is. When I was at the electronics store we tried a variety of chargers and cables, and only USB-C to USB-C with PD rated chargers would work, at any time.
 
This only refers to an external power source suppling power to the camera when turned on. When turned on, the battery will not be charged. When the camera is off, the battery will be charged whether power delivery is selected or not.
Finally a clear, concise explanation of how a properly functioning Z50ii (and most every other modern chargeable electronic device) works. Thank you.
 
So; I've tried various chargers and leads, all known to be working, including 30w+ PD chargers. Nothing is working. I believe this points towards a fault with the camera, so I'm returning it today for an exchange.
Does the Z50ii come with an external charger? Does that work? I've never tried to charge a battery in camera, that looks like it might be more problematical than using a basic wall charger
 
The Z50II is not supplied with a charger, either is the Zf, or Z6III
 
Sadly, the problem has returned on the replacement camera. I'm going to call Nikon support on Monday to try and find out what is going on. I'm really hoping it's not an inherent fault. Rapidly falling out of love with the camera now; if I can't get an acceptable resolution to the problem, I'm going to return it for a refund and give up on the idea. Which will be a massive shame; otherwise, it's a fantastic camera. But if I can't actually charge the batteries in the manner Nikon state, then it's useless. The charger I've ordered from Nikon UK hasn't arrived, over a week after ordering. So I can't even charge batteries that way. But I will give Nikon the chance to rectify the problem before making any final judgments.
 
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Sadly, the problem has returned on the replacement camera. I'm going to call Nikon support on Monday to try and find out what is going on. I'm really hoping it's not an inherent fault. Rapidly falling out of love with the camera now; if I can't get an acceptable resolution to the problem, I'm going to return it for a refund and give up on the idea. Which will be a massive shame; otherwise, it's a fantastic camera. But if I can't actually charge the batteries in the manner Nikon state, then it's useless. The charger I've ordered from Nikon UK hasn't arrived, over a week after ordering. So I can't even charge batteries that way. But I will give Nikon the chance to rectify the problem before making any final judgments.
Seems weird you are the only one. When there is an overall issue with a camera, this place light up fast with complaints.

Did you use the same charging cables, etc? You may have a bad item in the chain that is killing the cameras.

JJ
 
Sadly, the problem has returned on the replacement camera. I'm going to call Nikon support on Monday to try and find out what is going on. I'm really hoping it's not an inherent fault. Rapidly falling out of love with the camera now; if I can't get an acceptable resolution to the problem, I'm going to return it for a refund and give up on the idea. Which will be a massive shame; otherwise, it's a fantastic camera. But if I can't actually charge the batteries in the manner Nikon state, then it's useless. The charger I've ordered from Nikon UK hasn't arrived, over a week after ordering. So I can't even charge batteries that way. But I will give Nikon the chance to rectify the problem before making any final judgments.
Seems weird you are the only one. When there is an overall issue with a camera, this place light up fast with complaints.

Did you use the same charging cables, etc? You may have a bad item in the chain that is killing the cameras.

JJ
I have to agree. Two of the same fault is extremely unlikely, unless the problem is elsewhere in the chain.
 
I have found the IB charging of the Z50ii to be glitchy at times. Meaning when connecting the supplied USB C cable to my iMac and waiting for the charge light on the camera to illuminate can take about a minute. There have also been a few times when the camera's charge indicator would not light and a message on the screen will state that the camera is in "upload state". Unplugging the cable and turning the camera on and off usually corrects the issue. In the manual Nikon says that external aftermarket chargers can be used that are 27W 9V/3A along with a PD capable(Power Delivery) USB cable. All of the ac adaptors that I had in the house would not work(ie, iPhone type chargers). I just bought the Nikon MH-32 and don't have to fiddle with the IB charging anymore. It's how I have always charged the batteries in my Nikon cameras. I do think there are some issues with charging this camera. Nikon are you listening...
 
Just wondering, what type of block are you using. It sounds like your PD block COULD be an issue
 
Sadly, the problem has returned on the replacement camera. I'm going to call Nikon support on Monday to try and find out what is going on. I'm really hoping it's not an inherent fault. Rapidly falling out of love with the camera now; if I can't get an acceptable resolution to the problem, I'm going to return it for a refund and give up on the idea. Which will be a massive shame; otherwise, it's a fantastic camera. But if I can't actually charge the batteries in the manner Nikon state, then it's useless. The charger I've ordered from Nikon UK hasn't arrived, over a week after ordering. So I can't even charge batteries that way. But I will give Nikon the chance to rectify the problem before making any final judgments.
Ae you still trying to charge with the 20W charger for a camera specified for 27W or more? If the first one developed a fault, and now this was has - then maybe this is causing it. Just because it worked at first doesn't mean it hasn't caused the problem with the battery/camera.
 
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Sadly, the problem has returned on the replacement camera. I'm going to call Nikon support on Monday to try and find out what is going on. I'm really hoping it's not an inherent fault. Rapidly falling out of love with the camera now; if I can't get an acceptable resolution to the problem, I'm going to return it for a refund and give up on the idea. Which will be a massive shame; otherwise, it's a fantastic camera. But if I can't actually charge the batteries in the manner Nikon state, then it's useless. The charger I've ordered from Nikon UK hasn't arrived, over a week after ordering. So I can't even charge batteries that way. But I will give Nikon the chance to rectify the problem before making any final judgments.
Looking at your original post, isn't the problem here that you are using a 20w charger when Nikon says a 27w charger is required?
 
Ae you still trying to charge with the 20W charger for a camera specified for 27W or more? If the first one developed a fault, and now this was has - then maybe this is causing it.
Just because it worked at first doesn't mean it hasn't caused the problem with the battery/camera.
That may mean that the charger went down and is not doing its job anymore,
maybe....
.... not the Camera/Battery.

>> Maybe a better charger may solve it ;-)

( 65W solved my issue with changing the cable as well )

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One Idea that popped into my head after I posted my initial response was that you need to make sure that you have a USB-C cable that is capable of charging. One flaw with the EU’s regulation requiring adoption of USB-C connections is that there are different types of USB-C cables. Some cannot be used for charging - just data transfer. It can be very difficult to tell at data-only cable and a charging-compatible cable.
It's not a flaw in the EU regulation that there are different types of USB-C cables. That's the market responding to demand for more- or less-capable (and there more- or less-) expensive cables for different uses, and a lack of standards (i.e.: color, connector plastic housing shape, whatever) that would make it easy to identify whether a particular cable only has capability A, or A & B, or A &B & C, or only A & C, or only B & C, or adds capability D too, or ...

It's easy to blame The Gu'mint for all our ills. But that's not what got us to the place that the EU responded to consumer demand for better standards. The free market being free and uncontrolled got us here.
Funny, My Z50i charges just fine with Micro USB and that wasn't required by any government. The EU regulation just demanded a standard with many variations above the physical connection layer of the stack.
 
I even tried one of those power bricks that had a USB connection but to no avail. It will jump start my F-150 but won't charge my camera battery. :-O
 
Sadly, the problem has returned on the replacement camera. I'm going to call Nikon support on Monday to try and find out what is going on. I'm really hoping it's not an inherent fault. Rapidly falling out of love with the camera now; if I can't get an acceptable resolution to the problem, I'm going to return it for a refund and give up on the idea. Which will be a massive shame; otherwise, it's a fantastic camera. But if I can't actually charge the batteries in the manner Nikon state, then it's useless. The charger I've ordered from Nikon UK hasn't arrived, over a week after ordering. So I can't even charge batteries that way. But I will give Nikon the chance to rectify the problem before making any final judgments.
No one else is reporting this and TWO defective bodies isn't likely.

My guess is that the camera is not at fault.

Robert
 

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