I bought a Canon R10 when it was released. I admit I haven’t used it much. (prefer to use compact cameras) But when I do I usually take a lot of photo’s with it.
A few weeks ago I thought it was a good idea to customize a few buttons. I never change the transport mode so I wanted to assign the light metering method to that button.
I was pleasantly surprised to find 40 different options in the menu. (39 different option and the choice to assign nothing to the button) I look at all the option several times. But changing the light metering method wasn’t an option. Ok there is an option for activating a menu that has the light metering method in it. But that’s not the same.
I have contacted Canon asking them which option I should select to get the light metering method. At first they only sent me the instruction manual. (as if I hadn’t read that already) But after my second mail they got it. They were as surprised as I was that the light metering method could not be selected. I asked them if they could contact the development department to change this in the next firmware update.
A few days ago I got a mail from Canon that they would not add the light metering method.
I have done my best to inform Canon of what I think is a clear “omission” and I have given them the change to change it. They chose not to so now is the time to complain:
Dear Canon,
If you have 40 different functions that can be assigned to a button including “making a new folder” and different method’s of setting the iso and the white balance. But you left out the light metering method. Then either some people at the development department have been sleeping or you left it out on purpose.
Knowing and experiencing your reputation of leaving stuff out on purpose and your reluctance to solve this issue makes me fear you left it out on purpose.
No, I’m not going to sell my R10 and all of the lenses to jump to Sony of Fuji because of this. But I will remember this next time I want to buy a new camera.
A few weeks ago I thought it was a good idea to customize a few buttons. I never change the transport mode so I wanted to assign the light metering method to that button.
I was pleasantly surprised to find 40 different options in the menu. (39 different option and the choice to assign nothing to the button) I look at all the option several times. But changing the light metering method wasn’t an option. Ok there is an option for activating a menu that has the light metering method in it. But that’s not the same.
I have contacted Canon asking them which option I should select to get the light metering method. At first they only sent me the instruction manual. (as if I hadn’t read that already) But after my second mail they got it. They were as surprised as I was that the light metering method could not be selected. I asked them if they could contact the development department to change this in the next firmware update.
A few days ago I got a mail from Canon that they would not add the light metering method.
I have done my best to inform Canon of what I think is a clear “omission” and I have given them the change to change it. They chose not to so now is the time to complain:
Dear Canon,
If you have 40 different functions that can be assigned to a button including “making a new folder” and different method’s of setting the iso and the white balance. But you left out the light metering method. Then either some people at the development department have been sleeping or you left it out on purpose.
Knowing and experiencing your reputation of leaving stuff out on purpose and your reluctance to solve this issue makes me fear you left it out on purpose.
No, I’m not going to sell my R10 and all of the lenses to jump to Sony of Fuji because of this. But I will remember this next time I want to buy a new camera.
