Robert Zanatta
Veteran Member
Windows.
Look at the HP report. It lists the part number of the memory chip. That chip has a capacity of 32 gigabits, or 4 gigabytes. You should have four of those chips on your memory card (probably soldered into your motherboard). That would make your total memory configuration 16GB. Windows is reporting each chip as a separate memory card.
If you do have soldered memory, that might explain why the reporting is what it is.
Look at the HP report. It lists the part number of the memory chip. That chip has a capacity of 32 gigabits, or 4 gigabytes. You should have four of those chips on your memory card (probably soldered into your motherboard). That would make your total memory configuration 16GB. Windows is reporting each chip as a separate memory card.
If you do have soldered memory, that might explain why the reporting is what it is.


