Jestertheclown
Veteran Member
Keep it and don't bother with registering it for the warranty.
The chances of your needing to use the warranty are negligible
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Moral Dilemma: Amazon sent wrong lens...what to do?
- Thread starter jjz2
- Start date
The chances of your needing to use the warranty are negligible
"It's good to be . . . . . . . . . Me!"
Write a mail that you received an unordered item, but are okay to keep it instead of the ordered item. In most countries, you don’t own the lens technically.
shuncheung
Veteran Member
Exactly. Let's not mix the two orders together. The first order is over. The OP contacted Amazon in three different ways and they consistently told him to keep the incorrect, but more expensive lens that the OP also wants. That case is done.
May I suggest the OP to start a different thread on this separate, 2nd order? I understand this thread has over 100 responses in 24 hours and people cannot read everything, but people are still responding to questions already answered like 50 posts ago. It is getting annoying.
In this second order, the OP orders a new 50mm/f1.8 S and is clearly getting one that has been returned to Amazon; both the lens hood and warranty cards are missing. That is clearly unacceptable and the OP did the right thing to get an exchange.
The warranty card is important because that is essentially the only way to show any future buyer that it is a Nikon USA import, not gray market. Otherwise, Nikon USA may refuse repair even though you are willing to pay for such repair. If the OP wants to sell this lens later on, it is important to have the warranty card, as you cannot distinguish gray/non-gray with the lens serial number (but Nikon USA can since they must have some master list of serial numbers). On bodies, you can.
Ninpou_Bunshinnojutsu
Leading Member
Amazon has honored pricing mistakes in the past, so it's just a windfall.
Don't feel bad. Feel lucky. Especially since you informed them and they said it's on them.
Don't feel bad. Feel lucky. Especially since you informed them and they said it's on them.
Good. That's what I would have done.The 2nd one was more of a "comic relief" post. I just exchanged it already.
Same thing happened to me with Amazon ordering a 27" monitor. I received the monitor with a broken bezel AND the previous customer's RMA in the box. No problem with Amazon taking it back. After that I stopped purchasing costly electronics (and cameras) from them. I understand when a product is first launched this may not be an issue. I do try to buy from my local brick and mortar or BandH. YMMV.
Bob
TheWillRogers
Leading Member
And if they did try to charge OP for it, that would be very illegal.
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If Amazon is the seller: Keep it, and feel good about it.
Amazon is a huge parasite within our western capitalistic society. They take over (local) markets using ther scale. Local bussineses are slowly but surely destroyed and consumed by companies like Amazon. They evade taxes on a big scale.
Why do you even buy from them?
Amazon is a huge parasite within our western capitalistic society. They take over (local) markets using ther scale. Local bussineses are slowly but surely destroyed and consumed by companies like Amazon. They evade taxes on a big scale.
Why do you even buy from them?
Brueghel
Senior Member
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Indeed, but no surprise here: that's the way the system is built.
papajohnny
Leading Member
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It's not just Amazon, I can't imagine any vendor would even attempt repossessing the sold goods because of the price error.
I remember buying a $1599 lens from Best Buy website. It was priced $599. The information went on forums that it was a deep discount, which turned out to be a pricing error. Anyhoo, I got the lens in mail and it was a noticeably decentered. I went to Best Buy store and they replaced it without any questions. In fact they processed a return and sold a new one at the same price.
Ninpou_Bunshinnojutsu
Leading Member
Your usename reminds me of a pizza mixup I experienced.
I ordered a medium pizza with only a couple of toppings.
When I went to the store to pick mine up, they said they gave away my pizza by mistake, would I take a larger different one + store credit?
(so that I would not have to wait for them to re-make mine again).
So I got a free larger pizza + plus a credit for the one I ordered.
This does happen, not just at Amazon, like you said (^_^).
I ordered a medium pizza with only a couple of toppings.
When I went to the store to pick mine up, they said they gave away my pizza by mistake, would I take a larger different one + store credit?
(so that I would not have to wait for them to re-make mine again).
So I got a free larger pizza + plus a credit for the one I ordered.
This does happen, not just at Amazon, like you said (^_^).
papajohnny
Leading Member
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So you like pizza, eh? The best pizza is the one you make yourself. Let me tell you my secret ingredient -- it's beer
Ninpou_Bunshinnojutsu
Leading Member
I need to cut down on both! 
Ceistinne
Veteran Member
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jjz2,
Congratulations, you did the right thing and your honesty was appreciated.
Use it well making great images.
S
Cryhavoc38
Leading Member
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Perhaps It's just me, but after reading about all the camera gear you have and will purchase from Amazon, perhaps you could send some of that cash to a local Nikon authorized camera shop to help them keep their lights on and doors open...just a suggestion. Not judging because AMZN certainly gets alot of my money as well
I buy from the local camera shop and from BB because I have two kids who work for BB and I want to keep them employed
I buy from the local camera shop and from BB because I have two kids who work for BB and I want to keep them employed
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There aren’t any here. I do sometimes buy stuff from Roberts Camera, B&H, KEH, etc. though.Perhaps It's just me, but after reading about all the camera gear you have and will purchase from Amazon, perhaps you could send some of that cash to a local Nikon authorized camera shop to help them keep their lights on and doors open...just a suggestion. Not judging because AMZN certainly gets alot of my money as well
I buy from the local camera shop and from BB because I have two kids who work for BB and I want to keep them employed
PaulV
Senior Member
If it's a self-professed moral dilemma, then you already know the right thing to do.
The armchair philosophers here should not sway you.
The armchair philosophers here should not sway you.
Rich Rosen
Veteran Member
Evidently not. I was as asked what would I do, by the OP. I answered. Now when I answered I hadn’t read through the entire….relatively long thread. As it turns out Amazon did choose to allow the Op to keep the lens. So I guess you didn’t read my response. --
Rich Rosen
Rich Rosen
EricK214
Senior Member
Keep the money and put it towards a tripThere aren’t any here. I do sometimes buy stuff from Roberts Camera, B&H, KEH, etc. though.Perhaps It's just me, but after reading about all the camera gear you have and will purchase from Amazon, perhaps you could send some of that cash to a local Nikon authorized camera shop to help them keep their lights on and doors open...just a suggestion. Not judging because AMZN certainly gets alot of my money as well
I buy from the local camera shop and from BB because I have two kids who work for BB and I want to keep them employed
EricK214
Senior Member
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