Reading mode: Light Dark

Dreaded "lens error" on my G7X mark II

Go to last post
TiltShiftR

TiltShiftR

Forum Enthusiast
Messages
317
Reaction score
241
Wouldn't you know it? I'm getting set to sell my G7X II and I get the "lens error" on my camera. Turned it on and the barrel won't retract. So now, I'm having to spend upward of $150-200 to get it fixed.

I had in mind to replace it with the G5X mark II but this has soured me against the G-line. Such a small camera with small internal parts, I can't have a camera that's so damn delicate.

Now I'm looking towards the M6 mark II.
 
Just sell it on Ebay as-is :-)
CaNikonianite said:
Wouldn't you know it? I'm getting set to sell my G7X II and I get the "lens error" on my camera. Turned it on and the barrel won't retract. So now, I'm having to spend upward of $150-200 to get it fixed.

I had in mind to replace it with the G5X mark II but this has soured me against the G-line. Such a small camera with small internal parts, I can't have a camera that's so damn delicate.

Now I'm looking towards the M6 mark II.
Click to expand...
 
CaNikonianite said:
I had in mind to replace it with the G5X mark II but this has soured me against the G-line. Such a small camera with small internal parts, I can't have a camera that's so damn delicate.
Click to expand...
It's always been a major weakness of compact cameras with zoom lenses.

If you are going with a system camera, you might consider micro 4/3. The sensor is larger than the one in 1" compacts, but there are some truly tiny options with regards to lenses.
 
CaNikonianite said:
Wouldn't you know it? I'm getting set to sell my G7X II and I get the "lens error" on my camera. Turned it on and the barrel won't retract. So now, I'm having to spend upward of $150-200 to get it fixed.

I had in mind to replace it with the G5X mark II but this has soured me against the G-line. Such a small camera with small internal parts, I can't have a camera that's so damn delicate.

Now I'm looking towards the M6 mark II.
Click to expand...
Why not jump the Canon ship entirely, and switch to a Sony RX100 VI or VII.? Or even a Panasonic LX 100II?

Sill small and light. Compact, and no need to be burdened carrying additional lenses. If that is what you are looking for.

Good luck.
 
Last edited:
one blind eye said:
CaNikonianite said:
Wouldn't you know it? I'm getting set to sell my G7X II and I get the "lens error" on my camera. Turned it on and the barrel won't retract. So now, I'm having to spend upward of $150-200 to get it fixed.

I had in mind to replace it with the G5X mark II but this has soured me against the G-line. Such a small camera with small internal parts, I can't have a camera that's so damn delicate.

Now I'm looking towards the M6 mark II.
Click to expand...
Why not jump the Canon ship entirely, and switch to a Sony RX100 VI or VII.? Or even a Panasonic LX 100II?
Click to expand...
They have similar designs to The G7X ii and would have the same lens weakness. That's not really a solution.
 
Last edited:
I dropped my G16 from about 5 feet onto pavement onto its lens and it still worked fine after that. Not saying these cameras can't fail but I've been very fortunate with my Canon cameras and them taking heavy tumbles.
 
I've owned several Canon G7X / G7X II cameras. Some NEW, some Canon refurbished and some used.

For used ones I've bought I always look at photos of the lens cover blades area to see if they look damaged.

One I got the blades wouldn't close all the way. After trying a simple fix available on YouTube (bending up the out ring gently with a PLASTIC tool) I simply grabbed a pair of needle nose pliers and took the blades out one by one.

The lens still retracted and focussed fine, I bought a $6.00 plastic lens cap (67mm I think) and used the camera to shoot photos for a year or more until I sold it :)

While these lens cover designs aren't ideal it's not a reason to pass on the great combination of size and performance of the Canon G7X series.

Just one old guy's opinion!

DH
 
dhaas said:
I've owned several Canon G7X / G7X II cameras. Some NEW, some Canon refurbished and some used.

For used ones I've bought I always look at photos of the lens cover blades area to see if they look damaged.

One I got the blades wouldn't close all the way. After trying a simple fix available on YouTube (bending up the out ring gently with a PLASTIC tool) I simply grabbed a pair of needle nose pliers and took the blades out one by one.

The lens still retracted and focussed fine, I bought a $6.00 plastic lens cap (67mm I think) and used the camera to shoot photos for a year or more until I sold it :)

While these lens cover designs aren't ideal it's not a reason to pass on the great combination of size and performance of the Canon G7X series.

Just one old guy's opinion!

DH
Click to expand...
The lens cover on my camera was fine. It's the actual lens that won't retract.
 
Update: Finally got it fixed. I went to a local camera shop to see if they can do anything. Lab said there are no parts to be had and Canon wanted to charge me $400 to replace it with a refurb. I said no.

Found a guy on eBay who fixes these cameras and I sent it to him. Cost me $300. Got it back in time for a trip to Cancun. One last use and this camera is going on the auction block on eBay. I can't wait to get rid of this potential headache of a camera and move on to the EOS M6 mark II.
 
Last edited:
CaNikonianite said:
Update: Finally got it fixed. I went to a local camera shop to see if they can do anything. Lab said there are no parts to be had and Canon wanted to charge me $400 to replace it with a refurb. I said no.

Found a guy on eBay who fixes these cameras and I sent it to him. Cost me $300. Got it back in time for a trip to Cancun. One last use and this camera is going on the auction block on eBay. I can't wait to get rid of this potential headache of a camera and move on to the EOS M6 mark II.
Click to expand...
That is a lot of money to fix a camera that’s only worth about $150-$200. If, you can sell it if for that much.

--
I see life through monocular vision.
 
Last edited:
one blind eye said:
CaNikonianite said:
Update: Finally got it fixed. I went to a local camera shop to see if they can do anything. Lab said there are no parts to be had and Canon wanted to charge me $400 to replace it with a refurb. I said no.

Found a guy on eBay who fixes these cameras and I sent it to him. Cost me $300. Got it back in time for a trip to Cancun. One last use and this camera is going on the auction block on eBay. I can't wait to get rid of this potential headache of a camera and move on to the EOS M6 mark II.
Click to expand...
That is a lot of money to fix a camera that’s only worth about $150-$200. If, you can sell it if for that much.
Click to expand...
 
CaNikonianite said:
Update: Finally got it fixed. I went to a local camera shop to see if they can do anything. Lab said there are no parts to be had and Canon wanted to charge me $400 to replace it with a refurb. I said no.

Found a guy on eBay who fixes these cameras and I sent it to him. Cost me $300.
Click to expand...
😳
TiltShiftR said:
Got it back in time for a trip to Cancun. One last use and this camera is going on the auction block on eBay.
Click to expand...
Will you even get $300 for it you spent to fix it? Plus they charge for the listing
TiltShiftR said:
I can't wait to get rid of this potential headache of a camera and move on to the EOS M6 mark II.
Click to expand...
 
I know there is a difference between my G7 and your camera. I got my camera used from a listing that showed it working. But when it arrive and I turned it on the lens would extend about a half inch and got the dreaded lens error. I performed a few power cycles with the lens pointed down. In less than 30 seconds the lens finally extended out. The problem hasn't happened again.
 
You must log in or register to reply here.

Similar threads

T
$500 to repair G1x mark ii or buy another refurbished?
Replies
2
Views
1K
lomoapontaechuta
L
B
One lens to rent with OM-1 Mark II
Replies
15
Views
3K
BubbaE1
B
L
g7x mark ii vs mark iii
Replies
2
Views
26K
tsinvest
tsinvest
dshombert
  • For sale For sale
FS: Canon EOS M6 Mk II with 11-22 lens & accessories
Replies
0
Views
6K
dshombert
dshombert
A
Color accuracy for my canon g7x mark ii
Replies
2
Views
249
filibuster
filibuster

Keyboard shortcuts

f
Forum
m
My threads
Mobile site
About
Editorial content
Cameras & Lenses
Community
All content, design, and layout are Copyright © 1998–2025 Digital Photography Review All Rights Reserved.
Reproduction in whole or part in any form or medium without specific written permission is prohibited.
When you use DPReview links to buy products, the site may earn a commission.
©GPS Media - Guides, Products, Services.
Back
Top