This might help someone

Doug Haag

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This post may only be relevant to anyone using Nikon's raw conversion software, Capture NX-D.

Background: Over a month ago a NEF file showed up as being corrupted when displayed in Capture NX-D. I thought that perhaps the corruption was due to my using an SD card that was nearly 5 years old. So I switched to a new card and for the past month it seemed as if the issue had been solved. That changed yesterday when the thumbnail of a new NEF file displayed as corrupted.

A screenshot is displayed below. Because I was doing some controlled testing of noise at exposures under different iso settings (and the benefit of Topaz DeNoise AI), the entire series of displayed images appears identical. They are not. The single image in the series that displays as corrupted was at iso 200 (between images at iso 100 and iso 400), In this view, you can see that the corrupted portion of the image is prominently reflected in the histogram to the right. Later below, you will see that this is not actually the case.

9e3b09d0cc1849718d748edfb2f33caa.jpg

However, when I attempted to convert the seemingly corrupted image, the tiff output appeared complete. Therefore, I began to suspect that something might be amiss with the software. So I converted the file with the only other conversion software I had available (Dave Coffin's dcraw). It also converted the seemingly corrupted file without issue and its histogram was normal. In dcraw, there is no thumbnail preview so I never observed the presumed corruption.

Because the version of Capture NX-D I use has not been updated for several years, I uninstalled the program and installed the latest version. Shown below is a screenshot of the same NEF images displayed in the newly installed version of Capture NX-D. Clearly there is no corruption of the file and the histogram of the same image at the right is reflective of a non-corrupted image.

8e3d7756d86d48778eaa662cc356064a.jpg

Perhaps this post will help someone else. But perhaps not. I may be the only human to have ever been the victim of software that misbehaves "intermittently".
 
Because the version of Capture NX-D I use has not been updated for several years, I uninstalled the program and installed the latest version. Shown below is a screenshot of the same NEF images displayed in the newly installed version of Capture NX-D. Clearly there is no corruption of the file and the histogram of the same image at the right is reflective of a non-corrupted image.
Thank you for posting this.

Unfortunately it's still possible that you have a corrupted image, but the software has become better at error detection/correction.

I think it would be useful (IMO) if the manufacturers provided us with a raw verification tool which could detect structural anomalies within images.
Perhaps this post will help someone else. But perhaps not. I may be the only human to have ever been the victim of software that misbehaves "intermittently".
LOL: I worked in technical support for several years, and I can safely say you're not alone!

This type of issue was always the most frustrating to troubleshoot though, as you never know whether the issue has genuinely been fixed, or whether the error is going to manifest itself again as soon as you finish the call.

Fixed it!

Yep. Nope.

Fixed it!

Yep? Nope.

Fixed it!

Don't believe you... and then the problem never manifests again after you've spent hours trying to replicate it ;)
 
I appreciate that you are sharing your experience with other NX-D users.

If I could add 2 cents:
  1. NX-D could be downloaded as a standalone or as a bundle with other Nikon utilities; if you download and install the bundle it comes with bunch of apps like View NX-i, Transfer-2, Nikon message centre-2 etc. What Message Centre does is it periodically checks for updates and if there is one, it flashes and suggests the user to update.
  2. Now Nikon users can even get Capture One Express for free; you can try that and see if you like it.
Thanks to OP for this thread, I really want more discussion on NX-D
 

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