XT30 screen won’t turn on... help!

erjennin · Feb 16, 2020

I just went to turn my camera on Abbas the screen is blank. Latest firmware, tried the OVF/EVF option, pulled the battery, it’s charged, nothing.

Help

Howard Moftich · Feb 16, 2020

try a different battery and/or take the battery out for upwards of 30 minutes and then try.

Were you recently near water or spray?

erjennin · Feb 16, 2020

Howard Moftich said:
try a different battery and/or take the battery out for upwards of 30 minutes and then try.

Were you recently near water or spray?

pama123 · Feb 16, 2020

Both the EVF and the LCD aren't working? or just one.

pama123 · Feb 16, 2020

One thing you can try that will determine if it is a hardware issue is to do the following.

Start the camera while holding down the "Disp/Back" button.

This should turn the LCD on regardless of any configuration settings.

If it doesn't come on, then I think it is a hardware issue.

Hope all goes well,

Paul

erjennin · Feb 16, 2020

pama123 said:
Both the EVF and the LCD aren't working? or just one.

Correct. Both screens are unresponsive.

omar77w · Feb 16, 2020

Not sure if this is what you meant with "EVF/OVF option", but did you try pressing on the View Mode button next to the EVF?

erjennin · Feb 16, 2020

omar77w said:
Not sure if this is what you meant with "EVF/OVF option", but did you try pressing on the View Mode button next to the EVF?

Raymond L · Feb 17, 2020

Just confirming that the battery is fully charged ? What happens when you press the shutter button ? Do you hear the clack ?

erjennin · Feb 17, 2020

Raymond L said:
Just confirming that the battery is fully charged ? What happens when you press the shutter button ? Do you hear the clack ?

Battery is fully charged. Shutter button doesn't do anything.

Raymond L · Feb 17, 2020

erjennin said:
Raymond L said:

Just confirming that the battery is fully charged ? What happens when you press the shutter button ? Do you hear the clack ?

Click to expand...

Battery is fully charged. Shutter button doesn't do anything.

Best to return it.

SVJIM · Feb 17, 2020

pama123 said:
One thing you can try that will determine if it is a hardware issue is to do the following.

Start the camera while holding down the "Disp/Back" button.

This should turn the LCD on regardless of any configuration settings.

If it doesn't come on, then I think it is a hardware issue.

Hope all goes well,

Paul

You haven't indicated if you used Paul's suggestion. If you haven't you should try it. If the screen doesn't light up, it is a pretty sure indication that the camera has suffered infant mortality and it needs to be sent back.

Good luck with this. I know it is a pain to have a brand new camera fail so quickly. Then again better now while it is under full warranty. If you purchased it from a reputable dealer, I would ask them to exchange it for a new one.

Jim

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XT30 screen won’t turn on... help!

erjennin

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Howard Moftich

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erjennin

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pama123

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