Luminar 4

"Found Error Header in MSL response" it says.

"We are currently experiencing issues streaming on all devices. We are working to resolve the problem. We apologize for any inconvenience". This happened 12 hours after I activated my Luminar 4 licence. Lizards!

Now even Apple TV plays dead: Erreur: NO_STR_PLSET

Cannot even go out to take pictures as it is dark and it rains.
I am going to chew on my fingernails now.
i'm really interested in hearing how purchasing photo editing software messed up your apple tv :D
 
Just because a piece of software doesn't run well on OP's hardware doesn't mean the software is defective.

He can say he hates it, that he never should have bought it without seeing how it runs on his computer, or that it's ugly... but the fact that it runs fine on mine, and obviously others' computers proves the software is not defective.

Aside from OS it's the same software for everyone. They don't make them separately and some copies end up defective.
I'm a software developer myself. I've written my fair share of bugs. It can be defective. There are cases that if you don't initialize a variable, it reads whatever random memory that is in that spot. If that memory contains the right number, it might run fine, if it doesn't, it might crash.

It might run fine the first ten times, then the 11th time that memory has 0's in it and all of a sudden somthing that is suppose to read TRUE is interpretted as false and crash.

That's not to mention all of the varying hardware and software configurations that could cause the software to crash on a certain computer.
 
I have never been thinking about Luminar. But I saw the workflow of Max Rive and decided to give it a try, so a couple of days ago I purchased Luminar 4 and installed it on my MBP. I tried it via Photoshop, all worked fine. I see no issues so far.
 
The people. Whom doubt that Luminary 4

Is not a disaster only have to go to the Luminar 4. Cumunity forum and see the

Frustrations and anger of people whom have bought this

There are THOUSAND. Whom HAVE problems and the bulk of them have

High speck computers

The software is just not fit for purpose

And some of these reviewers would sell there SOUL for a buck and say anything

I have the program it starts then 10sec it

Crashes and I have a high speck computer

With 64gig ram nivida 980.

Sad drives

I do 4k editing never a problem
 
Will you be able to provide a link? Not that I do not believe you. Just want to read



tom1234567 wrote:

The people. Whom doubt that Luminary 4

Is not a disaster only have to go to the Luminar 4. Cumunity forum and see the

Frustrations and anger of people whom have bought this

There are THOUSAND. Whom HAVE problems and the bulk of them have

High speck computers

The software is just not fit for purpose

And some of these reviewers would sell there SOUL for a buck and say anything

I have the program it starts then 10sec it

Crashes and I have a high speck computer

With 64gig ram nivida 980.

Sad drives

I do 4k editing never a problem
 
Will you be able to provide a link? Not that I do not believe you. Just want to read
If you Google things like "Luminar 4 crash" or "Luminar 4 slow" you'll find them.

The thing is too that they may not have as many complaints as there really are as they seem to be filtering them. I just got this e-mail from them after posting a question about the speed (it wasn't even a harsh complaint):

Hi Cato
Just to let you know that I've held your comment on L4 in pending while I check with Skylum for more info!
I thought it'd be best to have a good answer for you first.
Cheers


I could be wrong, but it seems they may be trying to reduce the number of posts that say something negative about the software.
 
Will you be able to provide a link? Not that I do not believe you. Just want to read
If you Google things like "Luminar 4 crash" or "Luminar 4 slow" you'll find them.

The thing is too that they may not have as many complaints as there really are as they seem to be filtering them. I just got this e-mail from them after posting a question about the speed (it wasn't even a harsh complaint):

Hi Cato
Just to let you know that I've held your comment on L4 in pending while I check with Skylum for more info!
I thought it'd be best to have a good answer for you first.
Cheers


I could be wrong, but it seems they may be trying to reduce the number of posts that say something negative about the software.
At the same time people with a problem are far more likely to complain. That's why surveys based on people voluntarily giving information are not scientific and are generally inaccurate.
 
Will you be able to provide a link? Not that I do not believe you. Just want to read
If you Google things like "Luminar 4 crash" or "Luminar 4 slow" you'll find them.

The thing is too that they may not have as many complaints as there really are as they seem to be filtering them. I just got this e-mail from them after posting a question about the speed (it wasn't even a harsh complaint):

Hi Cato
Just to let you know that I've held your comment on L4 in pending while I check with Skylum for more info!
I thought it'd be best to have a good answer for you first.
Cheers


I could be wrong, but it seems they may be trying to reduce the number of posts that say something negative about the software.
At the same time people with a problem are far more likely to complain. That's why surveys based on people voluntarily giving information are not scientific and are generally inaccurate.
For sure. But that is a forum, not a survey or review.

(Sorry, I just looked back on the comment I posted on the Skylum forum, and to correct my previous comment, it actually wasn't a question, it was just agreeing with a speed issue that someone else mentioned.)

Also, I checked on the forum to see if they actually removed my comment and they didn't. Kind of odd they would send that e-mail so I'm not actually sure if they are filtering comments or not...
 
in any case, you said there are THOUSAND. Are you not exaggerating?
Will you be able to provide a link? Not that I do not believe you. Just want to read
If you Google things like "Luminar 4 crash" or "Luminar 4 slow" you'll find them.

The thing is too that they may not have as many complaints as there really are as they seem to be filtering them. I just got this e-mail from them after posting a question about the speed (it wasn't even a harsh complaint):

Hi Cato
Just to let you know that I've held your comment on L4 in pending while I check with Skylum for more info!
I thought it'd be best to have a good answer for you first.
Cheers


I could be wrong, but it seems they may be trying to reduce the number of posts that say something negative about the software.
 
Long-time Lightroom user here. Just trying Luminar4 and have no issues so far on my 5 years old all-in-one desktop. It has loaded all my pictures c10,000, and I have had a play around. Must say that I am quite impressed, so I will watch some of the YouTube video tutorials before deciding whether or not to buy it. (I will need to be convinced enough to dump Lightroom as I do not want to be running two editors)
 
for me it is just a plugin for Photoshop
Long-time Lightroom user here. Just trying Luminar4 and have no issues so far on my 5 years old all-in-one desktop. It has loaded all my pictures c10,000, and I have had a play around. Must say that I am quite impressed, so I will watch some of the YouTube video tutorials before deciding whether or not to buy it. (I will need to be convinced enough to dump Lightroom as I do not want to be running two editors)
 
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I didn't have the trial before today. I bought the product in advance.
That was a big mistake. I hope you learned your lesson. Never be an early adopter.
I'd expect the product to be mature and stable by the 4th version :)
Considering how many problems upgrades seem to have when new versions are introduced I expect just the opposite and avoid them if possible until the bugs are worked out.
 
I didn't have the trial before today. I bought the product in advance.
That was a big mistake. I hope you learned your lesson. Never be an early adopter.
I'd expect the product to be mature and stable by the 4th version :)
Considering how many problems upgrades seem to have when new versions are introduced I expect just the opposite and avoid them if possible until the bugs are worked out.
How do you know if the bugs have been worked out if you don't try it?
Besides which, some people suffer "bugs" whereas others are completely bug-free.
 
I did not have any issues with mine, other than the fact that Skylum needs to be WAY MORE CAREFUL with their email campaigns. There are many many people who rightfully thought they were going to be an early adopter with the 5 licenses who ended up sorely disappointed, myself included. (TL;DR version - Skylum told a bunch of people they were going to receive Luminar 4 early who didn't). But the software itself doesn't have any problems on my PC.
 
I did not have any issues with mine, other than the fact that Skylum needs to be WAY MORE CAREFUL with their email campaigns. There are many many people who rightfully thought they were going to be an early adopter with the 5 licenses who ended up sorely disappointed, myself included. (TL;DR version - Skylum told a bunch of people they were going to receive Luminar 4 early who didn't). But the software itself doesn't have any problems on my PC.
I really like the program. Like most, it works great for me. Along side PhotoLab and On1 it's great for what it does. I think some people just expect too much from it (I'm not referring to performance issues). I don't read much about problems because I only go to forums when I have my own issues... which I don't.

That said, I'm not a big fan of Skylum's product management, because I have read complaints about how they concentrate on next releases before getting current versions 100%. But they're still young, they grew fast, they will get things sorted.
 
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