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Warning: Do not use BH Photo line of credit
- Thread starter Kendall Helmstetter Gelner
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abe4652
Senior Member
Who said you were lying? I never said the guy as lying.
What I was objecting to was the presumption that this is an intentional act, and characterizes how it does business, and now ludicrously that through such acts B&H is going to fund tax debts.
Kendall Helmstetter Gelner
Forum Pro
Remember, this is a BH Photo line of credit, opened with the order. I was going to use a credit card but BH Photo had really good terms - no interest for a year. If someone is going to loan me over $2000 for a year at no cost, that's a pretty good deal as you can use that money for other things in the meantime.
Who would have thought, that instead I'd be the one giving *them* the loan...
It's also not the first time I've had items shipped to me on location, so I wasn't expecting any issues there.
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---> Kendall
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Kendall Helmstetter Gelner
Forum Pro
Tell Sigma that; it was the Sigma FP I ordered which only started shipping at the end of October, with not enough time for me to receive it before I left on the trip. Ordinarily yes, I mostly order things well ahead of time if I can, if for no other reason that to get familiar with the equipment.
I re-organized my trip somewhat when I realized the camera would be available, to some projects with a video focus.
Well I guess it wouldn't have been any worse than what happened... but generally yes, I agree with you.
I may, have not decided, predicated on how this turns out. I still think it's a problem in just one part of the company.
Buggy Wuggy
Active member
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GARBAGE (remember, paper wasps are attracted to this)!
Fortunately, fferreres has set you straight.
Are you planning on passing this legacy of "un-thought" to the young'uns as well?
Kendall Helmstetter Gelner
Forum Pro
I had to call BH Photo specifically to get the shipping change to stick, and pay for the revised shipping change (the shipping was going to be free but not to Hawaii). So they charged the shipping to a my own credit card, under my name... then they were fine for days as it shipped, but something happened two whole days later out of nowhere...
Yes BH is cautious as they should be, but I gave them quite a bit of proof about who was asking for this, including calling from the phone number on my (long held) BH Photo account. Proof enough they specifically released it for shipping after my call.
Kendall Helmstetter Gelner
Forum Pro
You implied it in your very first post.
Long before I reacted to the news about Bh Photo tax issues, you were acting as though I claimed it was intentional, but you never did.
I find it odd you would try to claim something totally different when anyone can read your past posts and see exactly what you said when. You had it in for me from the first post because I insulted your idol.
Next time maybe take a step back before starting in on the insulting hot-takes.
M
Marek M
Guest
You strongly implied the OP timed his post in the way BH could not defend themselves. In essence, you implied that his was a short-term lie that lived only because of its timing.
Give them both credit and wait for the outcome.
But, you sided with one, despite of not knowing both sides.
abe4652
Senior Member
I have expressly repeated that errors happen, and that it was not intentional. If I am saying errors happened, then obviously (at least to someone with at least a moderate IQ), I'm not saying that you are lying. I would have no way in any case of knowing.
Erect your strawman elsewhere.
I could not begin to describe the various ways you have waffled in your posts.
Was it someone else who said that this was how B&H was planning to fund its tax obligations? Or did someone hack your account?
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john isaacs
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This whole thread has drifted off course, complete with accusations of religious bias.
I travel extensively, and have had items shipped to where I am or will be, including cameras. Usually by Amazon.
While mistakes do happen, it appears that the cozy relationship between BHPhoto and BHPhoto credit may be at fault. If I have a problem that I can't reasonably resolve with the seller, I go straight to my credit card company and get a hold on the transaction. I don't have to pay until it is resolved; and sometimes the credit card company just reverses the transaction outright.
I would call BHPhoto credit and see if the same thing can be done; and that should not have to wait until Monday. There is no way that you should be expected to make any form of payment on this transaction. But, you will have to if they actually bill you on the 27th because you don't want them making a credit report against you.
And I would be interested in knowing how BHPhoto credit handles your complaint, and how this finally is resolved.
So it comes down to you're flaming B&H credit and warning people not to use B&H credit because your refund is taking longer than you would like?
This really is painting yourself as a self-absorbed narcissistic who needs affirmations in his life over the most mundane daily hickups you face.
A normal response to your situation would just be to resolve it like everyone else would do, by communicating with them and waiting a little bit for B&H photo and B&H credit to process everything between them and credit your B&H credit account. (This just a line of credit with no payment due for over 10 days that you're here whining about)
Instead, you choose to air your dirty laundry online as some feigned, sham, warning for the good of mankind, "Warning: Do not use BH Photo line of credit"
for what purpose? Are you this badly in need of Attention? Go take care of your personal business like we all do with a phone call or email and stop acting like a child badly in need of attention who needs to put the most mundane aspects of their life online to get another hit of endorphin by getting a 'like'.
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Thanks,
Mike
https://www.instagram.com/mikefinleyco/
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Huh? I have plenty of cash and credit cards but if a store is going to offer me a significant discount and 0% interest for a year for using their card, guess which card I'm using.
That's not desperation, that's smart shopping and money saving.
Michael Fryd
Forum Pro
Have you already paid any money? If not, in what way have you loaned B&H $2,000?
Perhaps I am misunderstanding, but it seems that the issue here is that your order got flagged as possible fraud, and therefore the order was cancelled. The cancellation is a shame, but doesn't seem to be fraudulent. B&H does a lot of volume, and mistakes sometimes happen.
It appears that you have not yet made any payments on the purchase, and therefore you are not out any money, nor have you "loaned" B&H any money.
It appears that your concern is that the first payment will be due soon, and you don't want a late payment notice on your credit report.
If that is your concern, then you have a simple solution - contest the charge with the credit agency. Your reason for disputing the charge is that the item was not delivered. Furthermore, when you contacted the merchant, they agreed to issue a refund.
By officially contesting the charge, you preserve your legal rights, and protect your credit rating. The bank and B&H will then sort things out without further effort from you. My understanding is that should B&H not respond to the dispute in a timely manner, it is automatically decided in your favor.
The dispute will get you a temporary credit on your account while the bank investigates. When the actual credit comes through from B&H, that temporary credit will become permanent. There is no reason to send money for a camera you did not receive, nor is there a need for a ding on your credit payment history.
This seems to have been a mistake on the part of B&H and/or the bank. Dispute the charge and put the onus on resolving it on them.
I see many people I respect a lot attacking poster. It is disturbing and disgusting. He did not cancel anything. He did not open a new credit card randomly.
If I get tagged as a FRAUD and they don’t resolve and restore my reputation in 48 hours or less I would never ever in my life use that provider EVER AGAIN especially after they initiate this themselves and had a full week to apologize and compensate me.
The last time this happened, American Express lost absolutely all my family credit cards forever. This was 25 or so years ago and cost the dumb people that handled it and they shareholders a lot. But what was really determining factor is how bad they handled the mess (a petty dumb thing like has happened here). We never regretted it one bit, and they proved to be of very little value. Our other providers never failed to correct a mistake they made.
Who entitled you Mike to complain about a client done wrong sharing his experience. If you don’t want to hear from clients about your favorite shop, then don’t read them.
Your post intimidates people with a very bad experience, and preconditions them to work in silence. If you do much care about B&H tell them to fix this ASAP.
btw, I spend about $15k in camera gear this past year alone, and just those like you not just asking poster to give them a chance and share how it worked out, but plain blast him, have now turned me away from them forever.
The only thing that can change my mind is the poster coming back and share they did apologize, and provided excellent remedy, not just fix all the trouble they have caused by having the client waste time having to even call them. If he just says they fixed and he is glad, with no mention of an apology and some remedy, I will make sure to exclude B&H in any and every purchase and also caution any buyer considering them.
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rick decker
Forum Pro
I don't understand your remark...was it done tongue in cheek? Especially the last part with the URL. If not it is in my opinion kind of a wise-a s s "cute" remark. Yes big companies make mistakes. Better managed big companies chean up their messes quicker and easier than others. Communication is the key and it does not appear that B&H communicated very effectively. Yes I feel, as it appears does Mr. Gelner, that B&H is a top qualitly company. That does not exonerate them from poor handling of problems such as this - especially ones such as this that someone has blatantly caused.
abe4652
Senior Member
In all fairness, matters should not have to stretch out to the point that he is having to dispute with a credit agency. That's a hassle.
But, again, this was not intentional, and there were fraud indicia, and so mistakes were made. Beginning and end of story.
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