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Sigma has eBay remove your listings!

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terryreid

terryreid

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I bought a Sigma 19mm & 60mm from B&H to use on my a6500 before I got the 18-135 Sony. I should have returned the two lenses they both rattled a lot like lenses I have had that were broken but they took decent pics so I figured that is just the nature of the lens.

I have listed these lenses on ebay three times now and Ebay keeps removing them because of Sigma's complaints. I have never heard of any mfg who goes out of their way to make it difficult to sell a product you bought from them. Evidently they feel it may take away a new sale.

The first time I used a file photo from another Ebay auction which Sigma says was their intellectual property even though many other auctions had the same exact photo. Then I took my own photos and they had Ebay remove it again.

Your listing was reviewed after the rights owner notified us that your item violated their rights.

Importing certain products from other countries without the rights owners permission may violate their intellectual property rights. Because of this, eBay reviews these items when we are contacted by the rights owner.

Apparently unless you are Adorama or Focus camera they do not allow you to list a Sigma product.

I would not possess another Sigma product if they paid me to use it that it 100% poor treatment of a customer. The last time I heard customers are the sole reason you are able to stay in business.

68% & 14% is enough for me to never buy another Sigma product
68% & 14% is enough for me to never buy another Sigma product

--
-Terry
 
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What you describe strikes me as so unique I'm wondering if there is some sort of misunderstanding.

LOTS of people use file photos and there's never any issue. For some items, eBay will even supply the file photo themselves. It strikes me as an unlikely situation for Sigma to even be aware of your auction.

Heck, half the Sigma listings on eBay are from gray market importers.

They would need some sort of automated system to review every auction using the word Sigma and file eBay complaints, or else have somebody review all the auctions manually. I don't have any direct knowledge here, but this strikes me as an unprofitable business procedure requiring some considerable effort for little return.

Could you possibly have inadvertently used a photo an individual had made for their auction ? Ebay's use of the phrase "rights owner" without specifying the identity of the rights owner could certainly mean that.

I once sold a Hasselblad digital back where another seller copied my photos and used them on his listing. I complained to eBay and they pulled his auction, although my complaint was because I suspect he didn't have the item to sell and the auction was a fraud.

My understanding is that when a listing is pulled because of a policy violation it gets flagged, and they'll continue pull it even if the policy violation is corrected.

On a slightly related note, I won't consider an auction with stock photos unless it's from a large and well respected business with a liberal return policy. I suspect this is a fairly common attitude among buyers.
 
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You own a camera, why not just take a photo of the lens you are trying to sell instead of using one you didn't take?

As a buyer, if a private seller is using a stock photo instead of an actual photo of the item they don'y even get a second look.
 
tcg550 said:
You own a camera, why not just take a photo of the lens you are trying to sell instead of using one you didn't take?

As a buyer, if a private seller is using a stock photo instead of an actual photo of the item they don'y even get a second look.
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If you read my post I did take photos of my lenses and that is what I posted after the first time they pulled them.
 
Considering the fact that there are more than 9000 lisings on eBay for Sigma lenses right now, It's weird that they singled you out. Must be something strange in your listing to trigger this.

I've sold several Sigma lenses, including an m43 19mm just a couple months ago with no issues.

How are you creating a listing? Are you using My Ebay>Selling>Create Listing? If so it should flag any irregularity when you list it. Suggest going through you listing item by item with a fine tooth comb looking for any checkbox or listing term out of the ordinary.

Try listing it again and then come back here with a link so we can dissect it.

Bob in Louisville
 
terryreid said:
I have listed these lenses on ebay three times now and Ebay keeps removing them because of Sigma's complaints. I have never heard of any mfg who goes out of their way to make it difficult to sell a product you bought from them. Evidently they feel it may take away a new sale.
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Well, that seems vile and illegal. But how do you now it was Sigma? Does Ebay tell you who files the complaint? That seems unlikely.

Also, when I checked on Ebay, there were over 4000 listing for Sigma lenses by unauthorized sellers. Why were you targeted?
 
sierrascale said:
Considering the fact that there are more than 9000 lisings on eBay for Sigma lenses right now, It's weird that they singled you out. Must be something strange in your listing to trigger this.

I've sold several Sigma lenses, including an m43 19mm just a couple months ago with no issues.

How are you creating a listing? Are you using My Ebay>Selling>Create Listing? If so it should flag any irregularity when you list it. Suggest going through you listing item by item with a fine tooth comb looking for any checkbox or listing term out of the ordinary.

Try listing it again and then come back here with a link so we can dissect it.

Bob in Louisville
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It was in my post.

Your listing was reviewed after the rights owner notified us that your item violated their rights.

Importing certain products from other countries without the rights owners permission may violate their intellectual property rights. Because of this, eBay reviews these items when we are contacted by the rights owner.

The first time it was because I used intellctual property then I took my own photo of the lens and this is what they said.

I forwarded it to all the Sigma email addresses. It is probably an eBay problem but I did not relist it I started a new auction for both of them it does not make sense. Judging from what they said they made it sound like it was because of a complaint from Sigma.
 
terryreid said:
"Importing certain products from other countries without the rights owners permission may violate their intellectual property rights. "
Click to expand...
 
I’m inclined to think that the sentence starting “Importing...” is key. For some reason do Sigma think you are selling grey market product? Is there any other reason they might think you’ve imported it and are selling on in a market it wasn’t intended for?
 
[No message]
 
terryreid said:
tcg550 said:
You own a camera, why not just take a photo of the lens you are trying to sell instead of using one you didn't take?

As a buyer, if a private seller is using a stock photo instead of an actual photo of the item they don'y even get a second look.
Click to expand...
If you read my post I did take photos of my lenses and that is what I posted after the first time they pulled them.
Click to expand...
 
tcg550 said:
You own a camera, why not just take a photo of the lens you are trying to sell instead of using one you didn't take?

As a buyer, if a private seller is using a stock photo instead of an actual photo of the item they don'y even get a second look.
Click to expand...
Didn't read, did ya..
 
using someone else’s image to advertise your 2 Nd hand goods could be viewed at the worse fraudulent and at least deceiving.

Let alone the violation of intellectual copyright taking someone else’s image.

eBay view this very dimly indeed. You are going to have to email them and ask very nicely to allow your auction.
 
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Labe said:
using someone else’s image to advertise your 2 Nd hand goods could be viewed at the worse fraudulent and at least deceiving.

Let alone the violation of intellectual copyright taking someone else’s image.

eBay view this very dimly indeed. You are going to have to email them and ask very nicely to allow your auction.
Click to expand...
The "file photo from another auction" is probably the same file photo that eBay practically autofills when you tell them what you are selling through their listing tool. If it is even a remotely common item, you will be provided a file photo from eBay's archive. You are given a choice whether to use it or provide your own.
 
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Labe said:
using someone else’s image to advertise your 2 Nd hand goods could be viewed at the worse fraudulent and at least deceiving.

Let alone the violation of intellectual copyright taking someone else’s image.

eBay view this very dimly indeed. You are going to have to email them and ask very nicely to allow your auction.
Click to expand...
Using someone else's image once doesn't get you blacklisted. I've done it, it was reported and removed so I found a manufacturer's image and used it instead. I sold a boat once on eBay then saw my pics later that summer when the guy resold it. I didn't care or report. They're just pictures.

Anyway, images aren't the issue.

This is...

Importing certain products from other countries without the rights owners permission may violate their intellectual property rights. Because of this, eBay reviews these items when we are contacted by the rights owner.
 
tcg550 said:
terryreid said:
tcg550 said:
You own a camera, why not just take a photo of the lens you are trying to sell instead of using one you didn't take?

As a buyer, if a private seller is using a stock photo instead of an actual photo of the item they don'y even get a second look.
Click to expand...
If you read my post I did take photos of my lenses and that is what I posted after the first time they pulled them.
Click to expand...
Click to expand...
 
Labe said:
using someone else’s image to advertise your 2 Nd hand goods could be viewed at the worse fraudulent and at least deceiving.

Let alone the violation of intellectual copyright taking someone else’s image.

eBay view this very dimly indeed. You are going to have to email them and ask very nicely to allow your auction.
Click to expand...
Look, I have been on ebay a lot longer than you fellas and I just did a random search for a sony 55 1.8 and twenty- four of the images are a stock photo so you do not have the faintest idea of what you are talking about.

It is almost routine in almost every product catagory. Search to your hearts content and you will find thousands if not millions of stock images on eBay.

Loading…

www.ebay.com
 
terryreid said:
Labe said:
using someone else’s image to advertise your 2 Nd hand goods could be viewed at the worse fraudulent and at least deceiving.

Let alone the violation of intellectual copyright taking someone else’s image.

eBay view this very dimly indeed. You are going to have to email them and ask very nicely to allow your auction.
Click to expand...
Look, I have been on ebay a lot longer than you fellas and I just did a random search for a sony 55 1.8 and twenty- four of the images are a stock photo so you do not have the faintest idea of what you are talking about.

It is almost routine in almost every product catagory. Search to your hearts content and you will find thousands if not millions of stock images on eBay.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=sony+55+1.8&_sacat=0&_pgn=2
Click to expand...
 
Jonsi said:
Labe said:
using someone else’s image to advertise your 2 Nd hand goods could be viewed at the worse fraudulent and at least deceiving.

Let alone the violation of intellectual copyright taking someone else’s image.

eBay view this very dimly indeed. You are going to have to email them and ask very nicely to allow your auction.
Click to expand...
Using someone else's image once doesn't get you blacklisted. I've done it, it was reported and removed so I found a manufacturer's image and used it instead. I sold a boat once on eBay then saw my pics later that summer when the guy resold it. I didn't care or report. They're just pictures.

Anyway, images aren't the issue.

This is...

Importing certain products from other countries without the rights owners permission may violate their intellectual property rights. Because of this, eBay reviews these items when we are contacted by the rights owner.
Click to expand...
Forget it that lingo has nothing to do with my auctions. I put up a pre owned Sigma lens first with a stock photo then when it got pulled I put up another new auction with one I took with it on my counter along with the box, case, and lens caps.

Nothing else no like new, genuine, authentic nothing just a simple typical auction that was my point and the way they worded it what was in my OP it said because it was intellectual property. Ebay could give a rats behind about that it implied that Sigma complained is the way I took it so they took it down.

I forget sometimes how much people on forums just like to run others down. Have a nice day all you piler onners.
 
Jonsi said:
tcg550 said:
You own a camera, why not just take a photo of the lens you are trying to sell instead of using one you didn't take?

As a buyer, if a private seller is using a stock photo instead of an actual photo of the item they don'y even get a second look.
Click to expand...
Didn't read, did ya..
Click to expand...
Sure I did. Did you?
Jonsi said:
The first time I used a file photo from another Ebay auction which Sigma says was their intellectual property even though many other auctions had the same exact photo.
Click to expand...
It's why I asked the question.
 
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