Hours of fun was an oft-used marketing phrase for toys and games. The OP has stated multiple times that this had taken from forty to fifty minutes to accomplish from the first contact with support. Please try something new today, like reading.
That conversation can easily be done in a few minutes.
Well, first you have to wait for the agent.
Well Patsy do see why I'm not letting the bone go. I've trying to explain this for week and either this place is full of trolls or people just can't seem to understand the distinction between different software and how they work or they don't want to try. This thread OP started is not a big deal but I guess after trying to explain this mass fear of the cloud so many times I just felt this was unwarranted because people did not take the time to educate themselves. It makes Adobe look worse than it needed to. Maybe people were looking for a good DAM system and past on LR because of this misinformation.Your like a dog with a bone Zeee, for someone who continually states they have no love for Adobe, you spend a hell of a lot of time defending them, in fact looking at your history you only seem to respond to posts when it involves Adobe. No 1 When anyone wants to cancel a subscription regardless of company the cancel sign should not be greyed out which it is on the Adobe website. Now you are whingeing and belly aching about Capture , at least Phase give there customers a choice unlike Adobe. Also with Capture1 you have the option to upgrade every two years and unlike you I don't pluck prices out of the cloud, I have never paid anything like $100 for any update from Phase. Before you call me an Adobe basher I have been using Photoshop ( Adobe's Flagship)from day one. I use Capture 1 in conjunction with Photoshop cs6 before you ask and no I don't use Lightroom anymore not since version 5.7.1. Subscription was brought in by Adobe to mainly facilitate people who couldn't afford there over the top prices so naturally a lot of people were happy all of sudden they could now use these programmes which for the most part were out of reach. Unfortunately with subscription the rules change they only favour the company who instigates them, the company is no longer obligated to put out any meaning full updates. In case it slipped your mind the word Indefinitely to Adobe means approx. 2-3 years that's what they stated about Lightroom standalone version, how long do you think "CLASSIC" will last before you start paying Cloud Storage, higher Internet costs, and wondering how long it takes to download your images from the Cloud.I'm not done with my airing of grievances. Festivas for the rest of us.Jeez guys calm down, do I detect an excess of red meat digestionFor most of us here it's a hobby and an enjoyable one let's keep it friendly eh!. If something works for you great if it doesn't try something else. Too much anger in the world!!
Best
Steve
Capture Pro One is terrible. Why do they keep sending me emails reminding me my trial period is almost over and to buy it. Are they trying to scare me into thinking I'm not going to by able to buy it once it expires. Why do I keep these annoying emails.
I noticed that Capture also offers subcritptfion as well. What happens if I buy it for $300 and another $100 for a pending update and they go full subscription in 8 months. Will the sky fall.
About 5 days ago I decided I will stay with Adobe so I dragged Capture into App Delete and about 10 items appeared which I deleted. I was having some computer issues over the weekend and I started finding random Capture files all over. I had to spend time looking around to get rid of them.
Then I wanted to use Canon's DPP. I notice arrows and when I clicked on them and a Capture file was attached to it. To all the files I worked on so I had to clean all those up.
Hours of work. Maybe I should have started a thread to tell everyone how invasive Capture is.
I tried DXO too so when I was searching for Capture I found files too.
Regards Patsym
Now you are saying that Adobe discriminates against people who do not live in America?
Now you are saying that Adobe discriminates against people who do not live in America?
Now you are saying that Adobe discriminates against people who do not live in America?
You are correct. It was Photographic Memory who is actually a true babbling fool that has no idea of what is going on. Just sees the letters CC and automatically assumes you are in the cloud without taking the time to learn anything.
Now you are saying that Adobe discriminates against people who do not live in America?
Not unless the other side of the conversation facilitates it. You seem to be ignoring the part where the op was placed on hold. Yes, the actual exchange of words takes little time, but the dead air between statements, which cannot be avoided just because we don't want to experience them, drags it out to the point of frustration.
I had a very different experience with Adobe. One phone call, less than 10 minutes, and the subscription was cancelled. Chat support sometimes isn't the best route to go. I didn't read through the rest of the thread, so this might already be addressed.
Chat is the only route to go when you live in Thailand....
Yes. I missed that that's where you're located.
While I have been tough on Spike I don't believe starting this thread was a malicious intent and the location may have been a factor. Not saying it is right - I'm just saying. If Spike indeed spent that much time - yes that would suck badly.
