V1 USB connection problem

arinanto · Aug 29, 2003

Hi guys,

I'm having problem with my DSC-V1 connection with my PC. when using the Image Tranfer to download the pictures from memory stick into my PC (windows XP), suddenly got disconnected in the middle of tranfers.

Sometimes got the "hi-connection USB device connected into non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

Mark U · Aug 29, 2003

Not sure I can help you directly, unfortunately (I'm a Mac user and don't use Image Transfer), but I wanted to mention that USB 2.0 (the high-speed version supported by the V1) is a hardware spec. You can't just install drivers to get high-speed USB on your computer -- you need a high-speed USB card also. Do you have this? Note that it shouldn't matter anyway, as a high-speed USB device connected to a USB 1.0 port will throttle down, and vice versa. Still, thought it was worth asking about.

arinanto said:
Hi guys,
I'm having problem with my DSC-V1 connection with my PC. when using
the Image Tranfer to download the pictures from memory stick into
my PC (windows XP), suddenly got disconnected in the middle of
tranfers.
Sometimes got the "hi-connection USB device connected into
non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

arinanto · Aug 29, 2003

thanks for ur advice,

but i have my usb port onboard in the motherboard and my motherboard (ASUS P4B533-E) implements the USB 2.0

the message is only appear sometimes, but the main problem is that the connection seem "unstable", sometimes connected, then suddenly disconnected by itself. (check the cable already, nothing wrong, i reckon)

Mark U said:
arinanto said:

Hi guys,
I'm having problem with my DSC-V1 connection with my PC. when using
the Image Tranfer to download the pictures from memory stick into
my PC (windows XP), suddenly got disconnected in the middle of
tranfers.
Sometimes got the "hi-connection USB device connected into
non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

Click to expand...

Dryfly · Aug 30, 2003

Arinanto,

Nothing worse than hardware problems.

My experience with Windows XP has been that it should load the drivers automatically for your USB. The fact you had to load anything is a red flag to me.

When the camera is connected, have you tried running Windows Explorer (Right click on START then click on EXPLORE)? You should see the camera's memory stick as another drive. You should be able to browse through the pics on the memory stick.

Also, when you run Image Transfer, is this a Windows application or something that came with the V1? I never loaded ANY programs from Sony...Windows XP has all the utilities you should need.

Regards,
Steve

arinanto said:
Hi guys,
I'm having problem with my DSC-V1 connection with my PC. when using
the Image Tranfer to download the pictures from memory stick into
my PC (windows XP), suddenly got disconnected in the middle of
tranfers.
Sometimes got the "hi-connection USB device connected into
non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

arinanto · Aug 31, 2003

Dryfly said:
Arinanto,

Nothing worse than hardware problems.

Agree

Dryfly said:
My experience with Windows XP has been that it should load the
drivers automatically for your USB. The fact you had to load
anything is a red flag to me.

What I meant was that I installed the USB drivers from CD-ROM provided from V1 inside the box.

Dryfly said:
When the camera is connected, have you tried running Windows
Explorer (Right click on START then click on EXPLORE)? You should
see the camera's memory stick as another drive. You should be able
to browse through the pics on the memory stick.

Everytime I connect the V1 to my PC, I can see the memory stick as another drive (and can browse through the pictures as well), but the problem is that after a while an error message comes out says that the camera has been disconected, and the memory stick disappear from 'my computer' in the Windows Explorer.

Dryfly said:
Also, when you run Image Transfer, is this a Windows application or
something that came with the V1? I never loaded ANY programs from
Sony...Windows XP has all the utilities you should need.

Image Transfer is a software from V1. Even when I use the utilities from WinXP, the problem still the same (the camera disconnected after some times) and totally cannot access the memory stick (disappear from Exporer).

Dryfly said:
Regards,
Steve

arinanto said:

Hi guys,
I'm having problem with my DSC-V1 connection with my PC. when using
the Image Tranfer to download the pictures from memory stick into
my PC (windows XP), suddenly got disconnected in the middle of
tranfers.
Sometimes got the "hi-connection USB device connected into
non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

Click to expand...

Mount K2 · Aug 31, 2003

Hi arinanto,

I have similar problem with a USB bridge for my cable modem, and some tech guy says it is the ASUS mohterboard incompatibality issue.

(I solve mine by switching to using Ethernet connection for the cable modem instead).

Not sure if yours is a similar issue.

But you can try uninstalling the V1's USB driver. (delete them in the Device Manager), and reinstall the USB drivers from XP or your motherboard's supplied CD.

See if it still persist. (If it does, try in on another system that is not ASUS, and see if that is the cause of it).

arinanto said:
the message is only appear sometimes, but the main problem is that
the connection seem "unstable", sometimes connected, then suddenly
disconnected by itself. (check the cable already, nothing wrong, i
reckon)

Mark U said:

arinanto said:

Hi guys,
I'm having problem with my DSC-V1 connection with my PC. when using
the Image Tranfer to download the pictures from memory stick into
my PC (windows XP), suddenly got disconnected in the middle of
tranfers.
Sometimes got the "hi-connection USB device connected into
non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

Click to expand...

Click to expand...

Jade24 · Aug 31, 2003

Perhaps you can try uninstalling everything that you installed onto your computer for the V1. I use Windows XP Home Edition and I never had to install anything to transfer the images from my V1 or P2. The first time I plugged in the camera, XP installs the drivers automatically. Now all I do each time is plug in the cable and switch the camera on then the XP camera and scanner wizard starts and it transfer the images all for you. I've also used Windows 98 SE which I did have to install the USB drivers but no problems there either.

Good luck!

Tom Ferstl · Sep 1, 2003

Are you running Windows XP with the MS Update? If not, you neet to upload the Update from MS.

arinanto said:
Dryfly said:

Arinanto,

Nothing worse than hardware problems.

Click to expand...

Agree

arinanto said:

My experience with Windows XP has been that it should load the
drivers automatically for your USB. The fact you had to load
anything is a red flag to me.

Click to expand...

What I meant was that I installed the USB drivers from CD-ROM
provided from V1 inside the box.

arinanto said:

When the camera is connected, have you tried running Windows
Explorer (Right click on START then click on EXPLORE)? You should
see the camera's memory stick as another drive. You should be able
to browse through the pics on the memory stick.

Click to expand...

Everytime I connect the V1 to my PC, I can see the memory stick as
another drive (and can browse through the pictures as well), but
the problem is that after a while an error message comes out says
that the camera has been disconected, and the memory stick
disappear from 'my computer' in the Windows Explorer.

arinanto said:

Also, when you run Image Transfer, is this a Windows application or
something that came with the V1? I never loaded ANY programs from
Sony...Windows XP has all the utilities you should need.

Click to expand...

Image Transfer is a software from V1. Even when I use the utilities
from WinXP, the problem still the same (the camera disconnected
after some times) and totally cannot access the memory stick
(disappear from Exporer).

arinanto said:

Regards,
Steve

arinanto said:

Hi guys,
I'm having problem with my DSC-V1 connection with my PC. when using
the Image Tranfer to download the pictures from memory stick into
my PC (windows XP), suddenly got disconnected in the middle of
tranfers.
Sometimes got the "hi-connection USB device connected into
non-hi-speed USB port" message, occasionally.
already install the USB 2.0 drivers for my PC.

Help! Help me...

Click to expand...

Click to expand...

--
Tom
From Belton, Texas, on extended vacation in the Hawaiian Islands

Tom Ferstl · Sep 1, 2003

You also need to run the windowsxp update from the ms website. WinXP supports USB 1.0 and the Update or the Professional Edition has the drivers for the USB 2.0.

Jade24 said:
Perhaps you can try uninstalling everything that you installed onto
your computer for the V1. I use Windows XP Home Edition and I
never had to install anything to transfer the images from my V1 or
P2. The first time I plugged in the camera, XP installs the
drivers automatically. Now all I do each time is plug in the cable
and switch the camera on then the XP camera and scanner wizard
starts and it transfer the images all for you. I've also used
Windows 98 SE which I did have to install the USB drivers but no
problems there either.

Good luck!

--
Tom
From Belton, Texas, on extended vacation in the Hawaiian Islands

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