Serial number & barcodes on new camera box covered - problem?

reimus

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I have just purchased a new camera from a seller using Amazon's fulfilled by Amazon service. A new label indicating the type of camera and the fact that it is new, along with a barcode, has been applied to the box directly over the manufacturer's serial number and original barcodes, making it impossible to see them.

Will this alteration of the box potentially affect the resale value of the camera (if I should decide to resell it in a few weeks or months), or otherwise cause future issues (such as if I need to get warranty service)?

(Almost all of my past camera equipment purchases were made either in-person at a shop or directly from camera shops using their own websites. I haven't made a purchase of a fulfilled by Amazon camera product before now.)
 
Amazon has many 3rd party sellers aside from Amazon selling equipment directly itself that are shipping grey market equipment without a US warranty. Who is the seller, Amazon or someone else?
 
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Amazon has many 3rd party sellers aside fro Amazon itself that are shipping grey market equipment without a US warranty. Who is the seller, Amazon or someone else?
It's a 3rd-party cameras specialist seller with tens of thousands of Amazon ratings, and a 97% positive ratings history over the past 12 months.
 
Amazon has many 3rd party sellers aside fro Amazon itself that are shipping grey market equipment without a US warranty. Who is the seller, Amazon or someone else?
It's a 3rd-party cameras specialist seller with tens of thousands of Amazon ratings, and a 97% positive ratings history over the past 12 months.
There are many 3rd party sellers that have great ratings but have also sold grey market equipment to Amazon customers. Perhaps you can tell us who it is?
 
Sounds to me like a grey import with an accidentally (strategically) placed sticker. If the price seems too good to be local stock, it probably isn't.

Experience tells me when kit becomes a few years old, grey or not doesn't really effect the price.
 
Sounds to me like a grey import with an accidentally (strategically) placed sticker. If the price seems too good to be local stock, it probably isn't.

Experience tells me when kit becomes a few years old, grey or not doesn't really effect the price.
That was why I asked the OP for the name of the 3rd party seller. ;-)
 
The seller is Focus Camera.

I have had experiences reselling certain high-value computer components in which a better price could be had if the sale included the original box. I've also had the experience of needing to get warranty service on certain products in which the manufacturer required that some of the kind of information on the box that has been covered up in this case be provided. So I am just wondering whether a similar issue could arise with the camera, before I open the box.

It just seems that with all the other places they could have put their label, why did they have to put it over the spot where the serial number etc are located?
 
I am an Amazon seller myself (very, very low-volume), although I do not use fulfilled-by-Amazon.

However, I have just taken a look at Amazon's fulfilled-by-Amazon policies. This may help explain the why:
Products that do not use the manufacturer barcode for tracking require an Amazon barcode. You can print Amazon barcodes from within your seller account and apply the barcodes yourself....

If you do not want to apply the barcodes yourself, you can also sign up for the FBA Label Service and have Amazon apply the labels for you for a per-item fee....

All barcodes on the package must be covered, including the manufacturer barcode.
Failure to do so can cause delays in processing and may result in unplanned prep service fees....
(emphasis added)
 
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I have just purchased a new camera from a seller using Amazon's fulfilled by Amazon service. A new label indicating the type of camera and the fact that it is new, along with a barcode, has been applied to the box directly over the manufacturer's serial number and original barcodes, making it impossible to see them.

Will this alteration of the box potentially affect the resale value of the camera (if I should decide to resell it in a few weeks or months), or otherwise cause future issues (such as if I need to get warranty service)?

(Almost all of my past camera equipment purchases were made either in-person at a shop or directly from camera shops using their own websites. I haven't made a purchase of a fulfilled by Amazon camera product before now.)
Do a search on Yelp for Focus Camera as there are tons of 1 star ratings. What exactly did you order, what brand and model was the camera?

By the way, I recently read a post on the m43 forum where someone had to cut the bar code off a the box to register their warranty.
 
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Forget the box. Look at the camera. There should be a serial number on your camera, and it is normally found on the bottom plate.

$_1.JPG


This number should match the serial number on the box. If another bar code has been applied over it, then that might be an Amazon tracking number.

If you are curious, just peel off the label and see if the serial number matches your camera. If you are worried about "reducing the resale value of the empty box" then you have an entirely different problem.

;-)

--
Marty
my blog: http://marty4650.blogspot.com/
 
Do a search on Yelp for Focus Camera as there are tons of 1 star ratings. What exactly did you order, what brand and model was the camera?

By the way, I recently read a post on the m43 forum where someone had to cut the bar code off a the box to register their warranty.
Oh dear. I think I may just return this one and go with a different vendor.

It's a Sony a6300.
 
Forget the box. Look at the camera. There should be a serial number on your camera, and it is normally found on the bottom plate.

$_1.JPG


This number should match the serial number on the box. If another bar code has been applied over it, then that might be an Amazon tracking number.

If you are curious, just peel off the label and see if the serial number matches your camera. If you are worried about "reducing the resale value of the empty box" then you have an entirely different problem.

;-)

--
Marty
http://www.fluidr.com/photos/marty4650/sets/72157606210120132
http://www.flickr.com/photos/marty4650/sets/72157606210120132/show/
my blog: http://marty4650.blogspot.com/


I've no doubt there's a serial number on the camera itself, but I haven't opened the box yet. To be able to return it, it would need to be in "new" condition--as in, box never opened. The label can't be peeled off; the adhesive is too strong.



LOL - not the resale value of an "empty box"--it would be the resale value of a camera with its original box
 
Do a search on Yelp for Focus Camera as there are tons of 1 star ratings. What exactly did you order, what brand and model was the camera?

By the way, I recently read a post on the m43 forum where someone had to cut the bar code off a the box to register their warranty.
Oh dear. I think I may just return this one and go with a different vendor.

It's a Sony a6300.
Out of curiosity how much did you pay and how did the price compare to Adorama and B&H who are extremely reputable and authorized sellers that always give you a US warranty?
 
I have just purchased a new camera from a seller using Amazon's fulfilled by Amazon service. A new label indicating the type of camera and the fact that it is new, along with a barcode, has been applied to the box directly over the manufacturer's serial number and original barcodes, making it impossible to see them.

Will this alteration of the box potentially affect the resale value of the camera (if I should decide to resell it in a few weeks or months), or otherwise cause future issues (such as if I need to get warranty service)?
No.

This isn't an original 1959 Barbie doll. It's a camera with the serial number printed on the bottom plate. No one gives a rat's tail about the box.
 
I have just purchased a new camera from a seller using Amazon's fulfilled by Amazon service. A new label indicating the type of camera and the fact that it is new, along with a barcode, has been applied to the box directly over the manufacturer's serial number and original barcodes, making it impossible to see them.

Will this alteration of the box potentially affect the resale value of the camera (if I should decide to resell it in a few weeks or months), or otherwise cause future issues (such as if I need to get warranty service)?
No.

This isn't an original 1959 Barbie doll. It's a camera with the serial number printed on the bottom plate. No one gives a rat's tail about the box.
 

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