Never Sony again ...

A few years ago, I had a Sony TV, Sony monitor for my computer and all my Sony audio equipment (CD player and amplifier) die. All within a few months past warranty.

When I checked into repair, at several repair shots, they all said the same thing. Throw them away. Sony charges a lot for repairs and it's likely to only hold up a few months or a year. Just replace it with another brand.

Planned obsolescence. I've Nikon for years and have very occasional problems, but nothing major. I had an Olympus camera and they made a major repair, but at a reasonable price.

Unfortunately, it seems like most of the camera companies have poorer quality control, than a few years ago. So some cameras and lenses are fine, but when you get a dud, good luck in getting it fixed or replaced. And some will die in a year or two, for no apparent reason.

The best lenses, like Zeiss, are expensive, heavy and may be manual focus. Same with the best professional Nikons and Canons - heavy, expensive.

I don't think they design most cameras and lenses to last. A Hasseblad film camera was sold as a lifetime investment. Digital cameras (even expensive one) are disposable. When you buy them, figure they have a 2-5 year life span. Even if they still work, they may be out of date or may not be fully compatible with the latest accessories or features. (newer lenses focus faster, etc.)

It's like a computer. Are you repairing and investing in your old windows XP computer.

Instead of investing hundreds of dollars into film and processing per year, put that money in the bank, so you can buy a new camera (and lenses) every few years.
 
FWIW, those [of us] on the m43 forum with Panasonics have precious few problems, it seems.
 
A few years ago, I had a Sony TV, Sony monitor for my computer and all my Sony audio equipment (CD player and amplifier) die. All within a few months past warranty.

When I checked into repair, at several repair shots, they all said the same thing. Throw them away. Sony charges a lot for repairs and it's likely to only hold up a few months or a year. Just replace it with another brand.

Planned obsolescence. I've Nikon for years and have very occasional problems, but nothing major. I had an Olympus camera and they made a major repair, but at a reasonable price.

Unfortunately, it seems like most of the camera companies have poorer quality control, than a few years ago. So some cameras and lenses are fine, but when you get a dud, good luck in getting it fixed or replaced. And some will die in a year or two, for no apparent reason.

The best lenses, like Zeiss, are expensive, heavy and may be manual focus. Same with the best professional Nikons and Canons - heavy, expensive.

I don't think they design most cameras and lenses to last. A Hasseblad film camera was sold as a lifetime investment. Digital cameras (even expensive one) are disposable. When you buy them, figure they have a 2-5 year life span. Even if they still work, they may be out of date or may not be fully compatible with the latest accessories or features. (newer lenses focus faster, etc.)

It's like a computer. Are you repairing and investing in your old windows XP computer.

Instead of investing hundreds of dollars into film and processing per year, put that money in the bank, so you can buy a new camera (and lenses) every few years.
Well to be fair, although I haven't had too much success with Sony products (failures to 2 TVs, a BluRay player, an Audio System and a Vaio Laptop but admittedly no cameras) and on the basis of that would find it hard to recommend the brand, but also having access to warranty data for another brand which doesn't need to be mentioned, it's possible to see that actually most modern equipment (from that particular company anyway) is much more reliable than its predecessors.

Of course volumes were much smaller but we're talking in percentage terms. One difference seems to be that mechanical items used to 'drift' in terms of accuracy for quite a long time before they stopped working completely. However electronics usually maintain their performance before suddenly failing, often with no warning. But in terms of overall reliability I would suggest that most modern equipment is actually superior.
 
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I am sorry you have had so many problems with your Sony gear. I hear their service isn't that good, so it might make sense to avoid Sony products. I don't know about their service because I have never had to use it. My RX100 (original) has in fact seen an enormous amount of abuse: i climbed Mt Whitney with it and hit a massive storm at the top which lasted the whole way down--the camera never failed though very wet and damp; went zipling with hit and kind of hit it on a landing--no damage; friend dropped it on marble at Hearst castle--scratched it, but still working. I take it everywhere in a pocket or purse no case--still works. I have the RX 100 III too, which I have taken everywhere, but I use the original when I think camera could get whacked or wet or whatever. The image quality I get from it is wonderful for a 1" sensor. I have had older Sony point and shoots and gave away a Sony dslr to a friend. None of these ever had a problem.

In short, I am sorry for your bad experience, but I have never had any reason to complain about Sony quality in cameras.
well that sounds like they should really last. which they did not. anyway, i will have it repaired again since the price new was even a lot higher. but like smartphones as soon as they detect moisture inside you are in trouble. for me having so many repair deals only with sony is too much beating on probability
Probability says that somebody out of all the many Sony users will be unlucky.

You're the one.
Or that somebody will be lucky. :-D
 
That's why I stick with Sigma, both camera and lenses and also their RAW image processing software. I also like the firmware upgradability on their lenses via dock.

db
 
"Unfortunately, it seems like most of the camera companies have poorer quality control, than a few years ago".

Not at all. There were more camera repair shops over a decade ago than now.

That is the case in Australia, could be different in other places but I don't think so.

What is different is the proportional cost increase in repairing goods, that is for most things and that is why around town all sorts of repair operations have disappeared.

In Melbourne when there were a dozen or more photo shops taking in repairs, one had 3 people doing that full time.

That is just doing the paper work not the actual repairs.

That was before Sony got into the market.

BTW, Hasselblad kept many people worldwide busy repairing them.
 
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After Sony (Best Buy also), wouldn't stand by a defective VAIO laptop, I'll never buy another Sony product, ever.
 
So , how do those hairline cracks happen ?

Could it be what the trade call "impact damage " ?
No, never drop, always protected inside a padded hard case and carry around either in my backpack or shoulder bag....

All were all self developed, 2 times were at the hint of the battery chamber cover (so water might leak into the battery chamber bypassing the water seals around the cover?). Suspected that the spring open operation of the battery chamber cover upon changing of battery should be the culprit. :-(
 
No text
 
So , how do those hairline cracks happen ?

Could it be what the trade call "impact damage " ?
No, never drop, always protected inside a padded hard case and carry around either in my backpack or shoulder bag....

All were all self developed, 2 times were at the hint of the battery chamber cover (so water might leak into the battery chamber bypassing the water seals around the cover?). Suspected that the spring open operation of the battery chamber cover upon changing of battery should be the culprit. :-(
 
Don't know what you're doing, but my NEX 7 is almost five years old and works great.
it is not always the doing of the customer that causes problems
 
I have six seven Sony cameras, five six I still use. An A900 which is my main camera an A850 as a backup camera. Two Sony A7's which I had converted to full spectrum, one went missing while being converted hence two the same and an A7s. Apart from the wayward A7 (not Sony's fault) I've had zero failures. I will soon get an A99II to replace my A900, I have no worry about it's possible failure. Oops forget to mention the Nex 7 and A580 (no problem with those either).

--
Esmoxd
 
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I have six seven Sony cameras, five six I still use. An A900 which is my main camera an A850 as a backup camera. Two Sony A7's which I had converted to full spectrum, one went missing while being converted hence two the same and an A7s. Apart from the wayward A7 (not Sony's fault) I've had zero failures. I will soon get an A99II to replace my A900, I have no worry about it's possible failure. Oops forget to mention the Nex 7 and A580 (no problem with those either).
 
I don't know what it is, but I know several Sony users who've had camera die on them, but still swear they have a perfect track record.

I've witness one owner who missed videoing his son's school production because his camera overheated and froze, who claims there is no overheating issue with Sony cameras.

My guess is that people become so invested in something that they are willing to make up their own reality to defend them.

It is not just with cameras either. I know a life long Chrysler owner who has nothing but trouble with his cars. But he still says they are the best, has forgotten all the times he was stranded, and refuses to buy anything else.
 
I don't know what it is, but I know several Sony users who've had camera die on them, but still swear they have a perfect track record.

I've witness one owner who missed videoing his son's school production because his camera overheated and froze, who claims there is no overheating issue with Sony cameras.

My guess is that people become so invested in something that they are willing to make up their own reality to defend them.

It is not just with cameras either. I know a life long Chrysler owner who has nothing but trouble with his cars. But he still says they are the best, has forgotten all the times he was stranded, and refuses to buy anything else.

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One of the last Samsung Zombie system users. And still waiting for something to come close.
I see what you did there

bringing up Chrysler in a discussion on Sony.

:D

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you need a team to realize your dream
 
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I don't know what it is, but I know several Sony users who've had camera die on them, but still swear they have a perfect track record.
I haven't noticed that before - most posts I've seen might say they like a brand, but still admit a problem or two. Not me - I have no brand loyalty at all...if a camera fails on me, I mention it, and if it fails more than once, I go to another camera or brand.

Fortunately, no such issues. I admitted the two issues I've had with past Sony cameras - one being a recall that I considered no big issue since they fixed it well after warranty had expired due to the recall...and the most recent being a misalignment issue that was indeed annoying on a new camera, but fixed under warranty. My good experiences so far have far outweighed my two bad...so it hasn't prompted me to want to switch to another camera that won't fit my needs as well as my current ones do.

My guess is that people become so invested in something that they are willing to make up their own reality to defend them.
It also depends on if you love something irrationally and are willing to admit it. I can understand that as a car enthusiast...I've had some cars in the past that I absolutely loved...when they worked...which in some cases was not very often. Some old English sports cars were a nightmare of trouble - almost daily...yet were just so fun and silly and unique to drive that some folks are willing to put up with the problems as part of 'being in the club'. I can't say I'd feel that way about a camera though - I expect cameras to perform anytime I need them, flawlessly. For me, there's no 'character' in a camera that doesn't work reliably.

 

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