On1 Photo RAW - stay away

  • Thread starter Thread starter MattPointZero
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While I certainly believe that different hardware set-ups may have different issues, my Win 7, Core i7, 16 GB RAM (not recently updated) computer seems to working just fine with Photo Raw.
My experiences have been similar on a 4 year old Dell but running Windoze 10 and a 2015 MBP with El Capitan.
I had to change settings in the Nvidia control panel (and Nvidia insists on connecting to the Internet whenever you use the control panel--annoying since I work offline) and then PR displayed and worked properly.
What settings did you change?
I should have written it down, but basically, I went in to the Nvidia control panel and changed a setting so that On1 would use the Nvidia graphics instead of the built-in Intel graphics. (I'd look it up but I'd have to restart some services and change some firewall settings in order to get the control panel to even open--like I said, you can't use the control panel without letting it connect to the Internet.) I think it was in the PhysX tab and inside that, the second tab (maybe labelled programs?) and there you can add programs to a list to always use Nvidia graphics instead of allowing the system to automatically choose.

HTH.
 
I believe Photo Raw allows you to create albums and smart albums and favorite folders and filters and several types of labeling and tagging and allows searching/filtering of the labels and allows applying the same labels to multiple images all at once--not sure what you are looking for beyond that. They have several good videos explaining how to use those features.
 
I downloaded the free trial and ended up buying onOne at the reduced price. So far I've only played with the DNG raw files from my GRII. Very impressed overall. The program runs well on my 5-year old Mac Pro.

There are some glitches and delays that are common with new unoptimized code. If they would add an R-L deconvolution presharpening option I might switch from Iridient after the next couple updates. IMO it's a bargain at the current price, warts and all.

Sal
 
I believe Photo Raw allows you to create albums and smart albums and favorite folders and filters and several types of labeling and tagging and allows searching/filtering of the labels and allows applying the same labels to multiple images all at once--not sure what you are looking for beyond that. They have several good videos explaining how to use those features.
The albums (smart or otherwise) cannot be organised in to folders (like Lightroom, Aperture or CP1) so if you rely on Albums as an organisation tool imposed over a different folder structure (say year-month-day) you'll end up with hundreds of Albums in one long, long list.

Using named folders means a) renaming and reorganising over 100,000 photos and b) only being able to organise in one way, when often a photo fits in to many different categories.

Even Apple Photos allows folders for albums.
 
If I had been in charge of On1, I would have purchased Photo Ninja or Iridient in order to obtain their exceptional raw conversion technology. Merge that technology with the rest of On1 Photo, and you would have a truly awesome integrated editing program. that, IMO, would leave Lightroom in the dust.

Rob
Merging software from 2 totally different developers can be very difficult... you don't know what libraries and even languages each of these products is written in... Imagine trying to take Spanish and Japanese to create one new language from it... easier said than done!...
Access to the engineers that designed and wrote the software would be the primary reasons to merge software companies. And gaining the patents to certain processes.

But I'm not sure either company is large enough to buy the other, or in a financial position to do so.

--
Both Photo Ninja and Iridient are small one or two person operations, but they have superior demosaicing algorithms and tonal adjustments for raw conversion. (PN is the better of the two programs, IMO.) Their user bases are, likewise, small. I suspect that either one might have been acquired (along with the services of their developers) for less than what On1 spent on developing their own inferior raw conversion module. As for the merging of different softwares, I would leave that to the experts, but I expect that it could have been done if both sides were committed to it. At this stage, it is already too late. On1 is set on going forward with their own product. I hope that they can improve it to the point that demanding photographers would consider using it for raw conversions.

Rob
 
I believe Photo Raw allows you to create albums and smart albums and favorite folders and filters and several types of labeling and tagging and allows searching/filtering of the labels and allows applying the same labels to multiple images all at once--not sure what you are looking for beyond that. They have several good videos explaining how to use those features.
The albums (smart or otherwise) cannot be organised in to folders (like Lightroom, Aperture or CP1) so if you rely on Albums as an organisation tool imposed over a different folder structure (say year-month-day) you'll end up with hundreds of Albums in one long, long list.

Using named folders means a) renaming and reorganising over 100,000 photos and b) only being able to organise in one way, when often a photo fits in to many different categories.

Even Apple Photos allows folders for albums.
Coming from Mac Aperture, me too I am accustomed to use Folder-Subfolders-Albums

Unfortunatly in On1 you cannoto drag an album directly into an existing subfolder in the folder list.

Apperently the sequnece in ON1 is: Folder-Subfolders- Subfolders (Not albums)

Here is my workaround: create a subfolder and name it like your album. Open your album, select all the images inside it and drag them to the just created subfolder. If you then delete the album, the photos remain in the subfolder. You can create as many subfolders as you like where you can put your choice of photos dragged from the album.

I hope not to have made too much confusion!!!

Claudio
 
I sent a question to ON1 support. Basically said I bought ON1 Photo RAW and asked about updates, bug fixes and potential cost of same.

Their reply:

"Hello Nick,

You will receive all of the updates for ON1 Photo RAW 2017 for free each month as they are released. The software will automatically update each month as the updates are released.

J Michael - Support Manager"

Maybe my small support (purchase), albeit extremely small from one individual, will help their ongoing improvement efforts. We'll see how things look in the future. Anyway, I'll still use it as just another tool for some things if I want in conjunction with LR & PS.

Nick
 
The lack of DAM, importing, cataloging, databases... that's what I like about On1. :)
But there are tons of photo editing applications and very few DAM's,

I'm not talking about importing in to a database, that can (and should) be transparent. I do however need to move, rename, tag and organise my photos. That's a real bore to do manually!
Photo Mechanic will do a good bit of this in batch mode. Then your DAM is separate from your processing sw, so if you change the latter all your work on tagging, organizing, etc. is still there and ready to be used with your new processing sw.
 
So far I have only seen one positive review:

But its from a magazine so....

My tested yesterday was not positive at all sadly.
 
I believe Photo Raw allows you to create albums and smart albums and favorite folders and filters and several types of labeling and tagging and allows searching/filtering of the labels and allows applying the same labels to multiple images all at once--not sure what you are looking for beyond that. They have several good videos explaining how to use those features.
The albums (smart or otherwise) cannot be organised in to folders (like Lightroom, Aperture or CP1) so if you rely on Albums as an organisation tool imposed over a different folder structure (say year-month-day) you'll end up with hundreds of Albums in one long, long list.

Using named folders means a) renaming and reorganising over 100,000 photos and b) only being able to organise in one way, when often a photo fits in to many different categories.

Even Apple Photos allows folders for albums.
Coming from Mac Aperture, me too I am accustomed to use Folder-Subfolders-Albums

Unfortunatly in On1 you cannoto drag an album directly into an existing subfolder in the folder list.

Apperently the sequnece in ON1 is: Folder-Subfolders- Subfolders (Not albums)

Here is my workaround: create a subfolder and name it like your album. Open your album, select all the images inside it and drag them to the just created subfolder. If you then delete the album, the photos remain in the subfolder. You can create as many subfolders as you like where you can put your choice of photos dragged from the album.

I hope not to have made too much confusion!!!

Claudio
Brilliant, sounds good to me! I'll give it a go. :-)
 
Just another voice hoping to help others not waste their money - ON1 photo Raw is at best a partially functioning beta and I am amazed it has been bought to market in the current form. It's awful - the RAW rendering is nasty - when I am not wrapping presents I'll send some LR, C1and On1 comparisons, although others already have. In short, C1 and LR are close in quality, slight variations of warmth and open to personal favourite - the ON1 render is way off in colour and exposure - particularly poor in the highlights

It is only half a system, single display, and SLOW - don't believe the fast processing thing - all the claims of instant rendering are hooey. It can take hugely varying times to switch modules and render the chosen image. Even when it speeds up, the workflow is awkward and sub-selection heavy, much more than can be explained with lack of familiarity.

I paid for the preorder not realising there would be a trial when the 'proper' (actually still beta) product was released, and I feel stupid and ripped off in equal measure. It's not ready in my opinion.
I did a download of the lightroom profiles they offered for free - and I found a few very nice profiles.

The new program seems to be based on this kind of profiles - but with the option to mix them and adjust them. The concept seems to be nice - and so I gave it a try and made the download of the test version. I hardly managed to get useful results - and the program crashed for unknown reason. I could live with this for a very new product - I am sure they will fix it. But getting good results does not seem to be that easy as the product videos try to make you believe.

Best regards

Holger
 
I did a download of the lightroom profiles they offered for free - and I found a few very nice profiles.

The new program seems to be based on this kind of profiles - but with the option to mix them and adjust them. The concept seems to be nice...
On1 Photo 10 uses the same philosophy for general editing, a system of filters and presets that are infinitely adjustable and stackable. Combined with the software's layering, masking, and Perfect Eraser capabilities Photo 10 is an exception program for general editing.

I haven't experienced the crashing in PhotoRAW that others have reported, but I haven't used it much either. The process does seem a bit tedious and slow compared to my usual developing program, Capture NX-2 that can also directly adjust my camera's settings after-the-fact.

It seems that my workflow will continue to be a two-software solution, developing and editing, at least for the time being or until I buy a new camera that is not supported by NX-2.
 
I agree with you, I preordered ON1 photo RAW and I discovered that it was slow and buggy. Not impressed at all and almost useless. The browser was so slow that it was useless. I used the free software XNVIEW MP instead, which was a lot faster. I asked for a refund. Do not buy for now until they have a solid product. There publicity make it look too good when in fact this product fails miserably. Do not buy until a trial convince you that it is stable and bug free. I do not trust this company anymore.
Have they replied about a refund, Lucien? I have asked too, but no reply yet
Yes they replied and gave me a refund.
 
Apparently Intel graphics cards are only permitting 400 pixels. The following entry on the ON1 release notes indicate a fix coming this year.
  • Brushes larger than 400 px on Intel video cards
RussC
 
Here's the email that went out tonight, I assume to all registered owners of On1 Raw. Anyone who's following the discussion but isn't registered, I thought you might be interested.

Thank you for downloading ON1 Photo RAW 2017. We hope you're enjoying this all-new raw processor and photo editor. It's our biggest release in history and so far we've had a ton of great feedback from the ON1 Community. Our development team is actively working on a maintenance release scheduled for this month that will address many of the issues reported by users. We will also have our first major update introducing additional NEW features for Photo RAW 2017 in the weeks following this first update. More information about these free updates will be posted to the ON1 Blog very soon. If you've submitted a support request for any issue you've encountered, rest assured, we are working hard to address each individual issue. We've never had this many installs of an ON1 product in such a short period of time. We appreciate your patience.

Thanks again for your continued support as an ON1 customer!
(The bold is mine.) I've been an On1 owner for a while. When I started it was a bit obscure, to say the least, and rarely even mentioned on the forums. Goes to show how successful their On1 Photo Raw marketing has been.
 
Goes to show how successful their On1 Photo Raw marketing has been.

I don't think that "successful" is exactly the right word. I guess that they achieved their goal of publicizing the RAW product and convincing folks to buy it. But the effort was a certainly a bit deceitful.

They released an embarrassingly immature "partial" product, riddled with a ton of bugs and performance problems.

They held press conferences and live events to demonstrate a high performance product that in no way resembled the product they released to the public.

They portrayed their feature roll-out over the next year as a benefit to users, when in fact it is currently far less than the product many early buyers thought they were getting in the initial release.

So I guess that is what "successful" marketing is all about --"over-promise and under deliver". Do whatever it takes to sell the product.

Sorry for the rant, but "good news" postings like the recent one from On1 are really beginning to bother me. I'd much prefer an honest appraisal of where things currently are, and a detailed plan to fix the situation.

That said, I remain enthusiastic about the future of the RAW product. I've learned how best how to compensate for problems of the initial release, and I'm sure the product will improve over time. As far as my enthusiasm for On1 Marketing, it is sorely being tested.
 
Goes to show how successful their On1 Photo Raw marketing has been.

I don't think that "successful" is exactly the right word. I guess that they achieved their goal of publicizing the RAW product and convincing folks to buy it...
 
Here's the email that went out tonight, I assume to all registered owners of On1 Raw. Anyone who's following the discussion but isn't registered, I thought you might be interested.
Thank you for downloading ON1 Photo RAW 2017. We hope you're enjoying this all-new raw processor and photo editor. It's our biggest release in history and so far we've had a ton of great feedback from the ON1 Community. Our development team is actively working on a maintenance release scheduled for this month that will address many of the issues reported by users. We will also have our first major update introducing additional NEW features for Photo RAW 2017 in the weeks following this first update. More information about these free updates will be posted to the ON1 Blog very soon. If you've submitted a support request for any issue you've encountered, rest assured, we are working hard to address each individual issue. We've never had this many installs of an ON1 product in such a short period of time. We appreciate your patience.

Thanks again for your continued support as an ON1 customer!
(The bold is mine.) I've been an On1 owner for a while. When I started it was a bit obscure, to say the least, and rarely even mentioned on the forums. Goes to show how successful their On1 Photo Raw marketing has been.
 
(The bold is mine.) I've been an On1 owner for a while. When I started it was a bit obscure, to say the least, and rarely even mentioned on the forums. Goes to show how successful their On1 Photo Raw marketing has been.
Bob,

Successful?

to me successful would have been if they'd actually delivered on the promises made.

I did NOT buy into the pre-order scheme... I'm usually sceptical about that sort of stuff to get access to beta versions.

The final release however (trial) failed to deliver on the most crucial promised aspects:

- Promise: NEXT Gen super whatever RAW Processor
Fact: Raw processing lacks in many aspects compared to LR, C1P, PhotoNinja, ACR, etc.

- Promise: FAST
Fact: On a well equipped computer with plenty of CPU Power, RAM, fast SSD, good graphics it is nowehere near the speeds of either C1Pro or LR. especially once you start doing more complex stuff or work with LARGE RAW Files

- Promise: Excellent Magic Eraser
Fact: The thing simply sucks at anything but very basic dust spot removal... producing VERY visible copy-spots... both LR, C1Pro do a much more refined job

- Promise: Instant module switches... well both LR and C1Pro (that they compared to on their own) are significantly faster

- Promise: Stable
Fact: some crashes (I hadn't LR or C1 crash in a long long while).

- Promise: Good Workflow with excellent output
Fact: good workflow (I like it) but the OUTPUT of exported images differs significantly from the preview you see (especially noise / sharpening) ... which is kind of an issue if you need to rely on WYSIWYG for production.

Well I was intrigued by a few of the features promised, especially the speed, direct file access (no cataloging), and what looked like quite impressive editing features.
The price point was intriguing too.
Considering that with Adobe you NEED the subscription model if you want the latest features or with C1Pro it comes at nearly 300$ if you buy "new".
The fact that On1 promised a fully featured, fast, "next-gen" top raw processor at a lower price than their competition was intriguing... and yes, their marketing worked to get the name out there... but - at lest for me - the fact is that they failed to deliver on promises made... and I for one am not willing to buy a half baked product.
Maybe in a year or two the app will be good enough... but currently they, in my opinion, essentially are selling a half working beta version...
 
On 1 offers a free trial, and a full refund on the purchase price if desired. If we want to debate ethics in the marketing of digital products and software we will need to touch on just about every product for sale.

I'm impressed with the product and look forward to constant improvements. Every major raw converter launched with bugs, performance issues, and initial limitations. As big as Adobe is they still can't convert Fuji files as well as some much smaller companies.

IMO, the $79 purchase price is a small amount to pay for watching the potential of this promising product develop.

Sal
 

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