If your cousin is running OS X, I can just about assure you it's
not a fragmentation issue.
- 1) Go here:
http://personalpages.tds.net/~brian_hill/macjanitor.html
download MacJanitor (it's free). There are four options, "Daily",
"Weekly", "Monthly" & "All Tasks". Your cousin should skip the
first three and go straight to "All Task". This will probably take
about 2 - 3 minutes to complete.
- 2) Next, I would recommend emptying the trash.
- 3) Lastly, and most importantly... Open up the
Applications/Utilities/Disk Utility. Click the "First Aid" tab and
then on the left select the partition that the operating system
resides on. Don't bother with the "Verify Disk Permissions"
button. It's a waste of time. Go straight to the "Repair Disk
Permissions". Go get a cup of coffee. Depending on the number of
files present, it may take 10 or more minutes to complete.
- 4) Do a hard reboot. IOW, don't "Restart" the computer (soft
reboot) but actually bring it all the way down with the "Shutdown"
command. After it is completely down, bring it back up and your
cousin should have a new machine.
Three Notes:
Once my machine was so messed up, that after I went through these
steps, I had to do a hard reboot not once, but twice before
everything straightend out. I have no idea why. But 99% of the time
one hard reboot is all you need.
Secondly, there's another great program out (it's either freeware
or shareware) called "Cocktail". It will also repair permissions
and do pre-binding. If the above doesn't work I'd give Cocktail a
try, but I bet the above steps will work fine.
Thirdly, the ultimate system repair software is called Disk
Warrior. Hard-core Mac users swear by it.
Jase.