D810 Returned as "Unrepairable"

Perhaps we should all learn a lesson from this unfortunate incident, no comfort to OP but we should use appropriate rain covers etc or good insurance when we take a camera out in those conditions.
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Personally I also think gear damage (or lack of it) has at least as much to do with what you do after the rainstorm, than during.
Excellent point.
 
I don't think it's like that. This little bit of current that comes from a small amount of moisture is not going to fry electronics. In fact, it's a condition that tends to keep them from frying because voltages can't build up and become static discharges. Not only this, it would take a long time for this cathodic effect to do any damage at all. Something is fishy here.
It's not static discharges that kills an electronic device in presence of water. Water can conduct electricity (when it is not pure water) and creates shorts which will quickly fry any electronics. Google electronics water damage and see for yourself how common this issue is (mostly these days with smartphones) :-(

About the amount of damage, it's all about how long the battery was left in the camera once humidity has built up.

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Thierry - posted as regular forum member
 
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I don't think it's like that. This little bit of current that comes from a small amount of moisture is not going to fry electronics. In fact, it's a condition that tends to keep them from frying because voltages can't build up and become static discharges. Not only this, it would take a long time for this cathodic effect to do any damage at all. Something is fishy here.
It's not static discharges that kills an electronic device in presence of water. Water can conduct electricity (when it is not pure water) and creates shorts which will quickly fry any electronics. Google electronics water damage and see for yourself how common this issue is (mostly these days with smartphones) :-(

About the amount of damage, it's all about how long the battery was left in the camera once humidity has built up.
 
I don't think it's like that. This little bit of current that comes from a small amount of moisture is not going to fry electronics. In fact, it's a condition that tends to keep them from frying because voltages can't build up and become static discharges. Not only this, it would take a long time for this cathodic effect to do any damage at all. Something is fishy here.
It's not static discharges that kills an electronic device in presence of water. Water can conduct electricity (when it is not pure water) and creates shorts which will quickly fry any electronics. Google electronics water damage and see for yourself how common this issue is (mostly these days with smartphones) :-(

About the amount of damage, it's all about how long the battery was left in the camera once humidity has built up.

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Thierry - posted as regular forum member
Not my case. I was in a lake for at least 5 minutes with the Iphone submerged below water. I took it to a 3rd party who fixes water damaged Iphones and I was told it was beyond repair. I charged it, plugged it in to try to try to power it up, hooked it to a USB port to see if I could retrieve any info ( impatient type ) Finally, I stuck it in uncooked rice for a couple of days, then a couple of weeks which gave some indication that I was getting somewhere with it. Than I left it for another month ( probably checking it from time to time - again inpatient type ) It certainly didn't fry because I didn't do my best to fry it. :)
You were lucky because the short created by the water only prevented the phone from working properly. Once the water removed the phone was back to working again.

But that's often not the case. The shorts will damage circuits.

BTW very bad idea to connect the phone to a charger before drying it up completely. You were double lucky :-)

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Thierry - posted as regular forum member
 
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A couple years ago I almost went through a similar situation with my d4 and d300s. Hiking in Yosemite around the top Yosemite falls and got caught in a thunderstorm on the way back down. Storm was complete with hail.

Halfway down the d4 stops working. when power on continued shutter release. at the trail head the d300s stopped working..it just would not power on. It ruined the rest o the trip as I had no means of shooting anything.

Sent everything to nikon and fortunately both were fixable. about $1300 and $4oo for the d300s. When I contacted the tech support about "weather sealing" I was told flat out that weather sealing does not mean weather proof. Now when I am out hiking I make sure I have a good water proof plastic back I can place my cameras in to prevent such damages.

I suspect in your case it may have been saltwater damaged which would damage every contact the saltwater touched....even working with rice and other desiccants will not fix saltwater corrosion. As others have said replace it perhaps more economically feasible.
 
I don't think it's like that. This little bit of current that comes from a small amount of moisture is not going to fry electronics. In fact, it's a condition that tends to keep them from frying because voltages can't build up and become static discharges. Not only this, it would take a long time for this cathodic effect to do any damage at all. Something is fishy here.
It's not static discharges that kills an electronic device in presence of water. Water can conduct electricity (when it is not pure water) and creates shorts which will quickly fry any electronics.
Google electronics water damage and see for yourself how common this issue is (mostly these days with smartphones) :-(
There's that - if water gets in and is conductive enough, it can create a short to ground and conduct more current than components are able to handle.

However, this is a cell phone submerged in water. The OP is describing humid conditions where his camera was in a waterproof sock and water never got in. Different thing. In this case, I think the damage was already occurring from some other incident.
About the amount of damage, it's all about how long the battery was left in the camera once humidity has built up.
In this case - assuming enough water got in to create a direct path to the battery and that it was conductive enough. But I don't compare this situation - the OP's description - to a cell phone being submerged in water. He had a waterproof cover on it.
 
However, this is a cell phone submerged in water. The OP is describing humid conditions where his camera was in a waterproof sock and water never got in.
Condensation may occur inside the camera if the conditions are right (high humidity due to rain and temperatures getting warmer).
Different thing. In this case, I think the damage was already occurring from some other incident.
Can't exclude anything but water damage seems the most likely culprit IMO.
 
However, this is a cell phone submerged in water. The OP is describing humid conditions where his camera was in a waterproof sock and water never got in.
Condensation may occur inside the camera if the conditions are right (high humidity due to rain and temperatures getting warmer).
Absolutely, but that takes a lot more time to create "irreparable" damage. This is why I think the Alaska trip isn't where it all started. I also wonder if the waterproof sock actually made things worse - kept any condensation in.

Remember - the Nikon repair station wrote "corrosion damage". Granted, this could be their catch-all term for any kind of damage that comes from water, but I think they are describing visible corrosion.
Different thing. In this case, I think the damage was already occurring from some other incident.
Can't exclude anything but water damage seems the most likely culprit IMO.
I definitely think it was water damage, but not from that particular incident. That much damage had to be occurring over time. I also don't think he got any water in his camera from that described trip. It was already there.
 
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Perhaps we should all learn a lesson from this unfortunate incident, no comfort to OP but we should use appropriate rain covers etc or good insurance when we take a camera out in those conditions.
If you read the OP you'll see he had one of the more respected rain covers in use.

I think there's an end of the spectrum that is abuse, and an end that is too careful to really do photography, and where people decide their risk tolerance is becomes a judgement call. And along with it a whole spectrum of gear quality -- I'll shoot my 400/2.8 in the rain without a thought, but the 80-400G with those bellows working in and out goes in the case when it starts raining. It's hard to know what things really were like if you weren't there.

Personally I also think gear damage (or lack of it) has at least as much to do with what you do after the rainstorm, than during.
 
Perhaps we should all learn a lesson from this unfortunate incident, no comfort to OP but we should use appropriate rain covers etc or good insurance when we take a camera out in those conditions.
If you read the OP you'll see he had one of the more respected rain covers in use.

I think there's an end of the spectrum that is abuse, and an end that is too careful to really do photography, and where people decide their risk tolerance is becomes a judgement call. And along with it a whole spectrum of gear quality -- I'll shoot my 400/2.8 in the rain without a thought, but the 80-400G with those bellows working in and out goes in the case when it starts raining. It's hard to know what things really were like if you weren't there.

Personally I also think gear damage (or lack of it) has at least as much to do with what you do after the rainstorm, than during.
 
Hi, Ive just had the same thing happen to my 2 year old D810 . Any advice would be welcome I think that the camera is badly made ???? what should do throw it out??

cheers,
 
Repair Invoice from Nikon
Repair Invoice from Nikon

In case people are interested, this is the "repair invoice" I received back from Nikon with the unprepared camera. They state corrosion damage to "many parts". I wonder how many parts they are willing to replace before they give up and say "unrepairable".
Interesting they say the AF sensor is corroded. That's a lot more that 2mm up from the bottom.

Have any pics to show the body and inside the lens area? Curious now!
 
I've read enough of these bricked camera stories around here never to shoot in anything approaching actual rainfall. I would strongly suspect seepage in through the end of the lens.
Absolutely agree; never met a waterproof digital dslr camera, and water resistant generally means if you get water on it, there's no guarantee it will continue functioning.
 
Repair Invoice from Nikon
Repair Invoice from Nikon

In case people are interested, this is the "repair invoice" I received back from Nikon with the unprepared camera. They state corrosion damage to "many parts". I wonder how many parts they are willing to replace before they give up and say "unrepairable".
I don't think they're lying, but I'm quite surprised at the amount of damage. This amount of water damage takes a significant amount of exposure to moisture.
I could be wrong, water generally doesn't cause corrosion unless it contains a corrosive element.
 
Repair Invoice from Nikon
Repair Invoice from Nikon

In case people are interested, this is the "repair invoice" I received back from Nikon with the unprepared camera. They state corrosion damage to "many parts". I wonder how many parts they are willing to replace before they give up and say "unrepairable".
I don't think they're lying, but I'm quite surprised at the amount of damage. This amount of water damage takes a significant amount of exposure to moisture.
I could be wrong, water generally doesn't cause corrosion unless it contains a corrosive element.
That's true, but the problem is the residue often left on circuit boards during manufacture, combined with water, can make it conductive and cause corrosion even if the original water was pure (pure water is not even electrically conductive).

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Comments welcomed on photos: http://www.captivephotons.com
 
My D810 refused to power on during a trip to Alaska a month ago. The day before I had been shooting in the rain. However, the D810 was covered by a Think Tank Hydrophobia and was staying mostly dry. I may have set it (in the Hydrophobia) on a surface with about 2mm of standing water, but it stayed mostly dry. The lens I had on the D810 at the time (a Tamron 150-600) still works fine.

I sent the camera to the Nikon repair center in LA and they sent it back - minus the rubber piece on the bottom - as "unrepairable". I now have a very expensive paperweight.

Do I have any options here? Can a third party shop repair it? Is the body worth anything for parts?

I have to add that if it did get water damage from that session shooting in the rain then I'm very disappointed with the degree of weather sealing on Nikon's prosumer bodies.
Hi, sorry to hear about your D810. May have been answered elsewhere but just want to share my experience with a "weather-sealed" D4s. I was shooting in all-day drizzle conditions. My D4s controls started to fail and eventually was unusable. The problem wasn't due to the rain droplets, but more to do with condensation. If you read the manual, this camera and in fact many other cameras (unless totally waterproof) are not protected against condensation which may impact the circuits. I did use a dehumidifier but this wasn't powerful enough to extra the moisture. I should have used my dry box - stupidly I didn't think. Well the next day it stopped raining and the camera started to steam up as the moisture started to evaporate, this created a second impact, so I just left it to dry properly. After a while, all was working properly again. So the lesson learnt, remember to deal with the condensation (dry box - silica gel, etc.) , which may have caused the D810 motherboard to short circuit.
 
Nikon

Want Nikon to repair your product?

I bought the D810 with a Visa card at a Black Friday sale (B&H) last November. I'll check the terms of the Visa card to see if they have any protection.

No water got in through the lens. That was completely protected by the Think Tank rain cover. A small amount of water may have gotten in through the battery compartment cover when the camera was set down on a wet surface, but there should be a gasket on that cover.
Hi - you said you sent the camera into an Authorised Repair Centre in LA - correct?

I assume therefore this was not the Nikon Service Centre - Nikon has factory service facilities at its headquarters in Melville, NY and in Los Angeles, CA.

Your next step is to send it in for a Factory Repair Self Service Product Repair Submit a product for repair .

Given the age of the product -- is it still under warranty? If it is make this clear in your application AND include a copy of your invoice.

Are you an NPS member? If you are I would call your NPS rep and have the discussion with him/her before sending in the form.
 

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