After much debate with myself (and waiting for a raise at work), I purchased an A7RII a few days ago. The first photo I took showed a thin, multicolored line straight across the frame from left to right. After taking a few more shots that day, the first one was the only one showing the line, which had to be somewhat zoomed in to show on the display. Now that I'm home and have them imported to Lightroom, I am seeing more photos with similar lines, but not every one. There doesn't seem to be any commonality in exposure settings, conditions, and lenses (a 20mm and 200-500mm), and I haven't made many camera setting changes just yet. My theory, and a friend agrees, is it has something to do with the electronic shutter. My only issue with this is my A77II I've been using for about a year also has the electronic front curtain shutter on, but I haven't seen a shot that looks the same. I can post some images if somebody hasn't heard of this before.
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Multicolored line across A7RII photos
- Thread starter Orion347
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jalywol
Forum Pro
Are you using a new memory card? Did you format the card in the camera before using it?
I would buy a new card and format that one in the camera and try it again. If you still have the lines, you may have a camera problem.
-J
I would buy a new card and format that one in the camera and try it again. If you still have the lines, you may have a camera problem.
-J
Its not a new card, but has been formatted previously.
Here are three examples. The line looks much less noticeable when the file is converted to jpeg, but its still there. Just converted over from RAW, there are no edits made otherwise. I found 6 photos with lines out of about 85 total.
First shot. Line is left to right across the top section of the star.
Line is vertical on right side.
Left to right across the bear's face.
First shot. Line is left to right across the top section of the star.
Line is vertical on right side.
Left to right across the bear's face.
There are a lot of things inside the camera that can cause the problem. When it is the camera return it. But as mentioned before it could also be the SD card. Get a new one which is also fast enough for the camera. If the problem is still there it is inside the camera and you should return it. The problem will be less visible if you use jpeg. That is a compressed format and thin lines would be masked by the compression algorithm. So to see if you have a problem use UNCOMPRESSED RAW! I am an electronic engineer so know about behavior of electronic circuits. If there is a faulty component or bad contact between component and circuit board the problem can get worse or better at different temperatures. Put you're camera inside plastic bag inside the fridge and let it cool down. Check if the problem is still there. The opposite can be achieved by heating up the camera with an hair dryer for example. Make sure it is heated up long enough, but do not overheat. The inside components of the camera should heat up. Electronic components become more timing critical at higher temperatures. Circuit board and components expand during heating up, but not with the same amount. So if there is a bad contact these can show up during heat/cool cycles.
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baltimorecaesar
Forum Enthusiast
Put a new card in, and if it still happens I would return it and get a new camera because that is pointing to defective hardware, and I'm sure you don't want to have to send your brand new camera in for warranty work
I had shot uncompressed RAW for all the shots, later converted to jpeg to upload here. I didn't even think the memory card was an issue, but I guess its something I'll have to look into now.
sevo_stille
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First of all, set the camera date on year in advance, power down and restart - this will force the sensor calibration to happen immediately. If the line is the result of a glitch the last re-calibration run, this will fix it.
Shadowfixer
Senior Member
If you mean previously formatted in another camera, that doesn't mean it's formatted for this one. Format the card in this camera and try it. If that doesn't work, try a different card and not the same exact brand and type. It looks like a card issue to me. I've seen similar in my Nikon.
Stflbn
Veteran Member
It's your card or card reader.
I have seen similar on another camera when the battery was very low.
kamituel
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It seems everyone here thinks about the card as a first suspect for this kind of artifact. Why is that?
texascbx
Leading Member
What lens. I know you can get some very weird glitches from certain non native lenses and electronic first curtain shutter. Turn that off and if it goes away, it's the lens causing it.
Lightshow
Veteran Member
Try a different card formatted in camera, if it's still there, return the camera.
Texas Eric
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What card are you using?
sevo_stille
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Probably some mental map of how a card works. However, it has no relation to reality. Cards certainly aren't organized in rows (or any other units that will match a line on a picture), neither at physical nor at file system level, nor are JPEG files - there, any underlying file error will show up in the shape of blocks, as the file is organized in blocks.
And even if the original poster uses RAW (which he has not stated), a secondary error (at file rather than file system level) where a single byte failure results in a line across a image is only possible if the Sony RAW file format should have a header to each row that affects the values of the following row.
Shadowfixer
Senior Member
It generally doesn't work that way. I have one card that will record perfect images 2/3's of the time and the other third they look like this.
Last week a guy I know was having a problem with his new Nikon D500. I asked if he had formatted the card and he said yes. After further questioning it came out the card had been formatted in his old camera. The problem cleared up when he formatted the card with the D500. I have no idea why anyone wouldn't format a card first thing in a new or new to them camera. It only takes a few seconds and eliminates that as a source of any problems.
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Wow... And I thought the single line looked bad. So, if I format the card in question in the A7rii, it should work correctly in theory? I believe I did a format after moving the files from thr camera, but will do another to be sure.It generally doesn't work that way. I have one card that will record perfect images 2/3's of the time and the other third they look like this.
Last week a guy I know was having a problem with his new Nikon D500. I asked if he had formatted the card and he said yes. After further questioning it came out the card had been formatted in his old camera. The problem cleared up when he formatted the card with the D500. I have no idea why anyone wouldn't format a card first thing in a new or new to them camera. It only takes a few seconds and eliminates that as a source of any problems.
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