Reading mode: Light Dark

D5 worked for one month, then ERR

Go to last post
florianpainke2 said:
No question, I'd be pretty angry too.

Still, a practical solution (if it works, that is) that might help someone to get back to shooting is just that. No reason to dismiss it or be snarky about it. (If it does not work, it will have to be sent in anyway...)

At this point, I would not want to send my camera to Nikon if not absolutely necessary. When they come out with a service advisory, yeah, maybe... Depends on the severity...

I guess everybody here is a bit tired about recent quality issues ever since oilgate started (had one of those myself).
Click to expand...
 
NikonJunkieGirl said:
florianpainke2 said:
No question, I'd be pretty angry too.

Still, a practical solution (if it works, that is) that might help someone to get back to shooting is just that. No reason to dismiss it or be snarky about it. (If it does not work, it will have to be sent in anyway...)

At this point, I would not want to send my camera to Nikon if not absolutely necessary. When they come out with a service advisory, yeah, maybe... Depends on the severity...

I guess everybody here is a bit tired about recent quality issues ever since oilgate started (had one of those myself).

--
navigare necesse est
Click to expand...
Reset seemed to work. If it holds, I won't send it back. I think I have a year, right? Talking with Nikon today I did ask if they had any other people complaining of this issue and the rep put me on hold to wander around and check with his co-workers. He reported that they'd sent to a new unit to another customer who couldn't fix ERR with a reset.
Click to expand...
Is there a 2-button reset for the D5? And is that how the problem was solved?

I have a shoot tomorrow with mine and would like to know in case I need it...thanks for any pointers.
 
Update:

ERR message no matter which lens. I reset it 8 days ago and 3 days ago, ERR returned, and is more egregious now, because ERR on startup, release shutter, looks fine, and within seconds ERR returns.

This is devastating to me. Never had ERR on D700 or Df.

Two calls to Nikon.

20 emails to their support.

I was ready to throw this camera in the trash.

It's going back, and I told them, GIVE ME A NEW ONE or GIVE ME MY MONEY BACK.

My D5 was a LEMON.
 
One other point before you send the D5 back, which card (s) are you using? A long shot but could be part of the problem if there is a write delay/error.

Does the camera work without a card inserted and the "shutter lock if no card option" switched off ?

Las thing you want is a no fault found scenario.
 
Two 64GB Lexar XQD cards ... fastest XQD cards around right now. The D5 is wrapped in bubble wrap and ready to get on the UPS truck tomorrow. I am begging Nikon for a replacement.
 
Lovely. Nikon did not ship me a prepaid label, so I had to pay $150+ to ship this lemon back to them insured for $6500.

I am a longtime Nikon customer and have never been so put off.

I was SO excited to get the D5 XQD. SCREAMING fast downloads to computer.

ERR ERR ERR, RESET, ERR, normal, a few seconds later, ERR

I called them and railed. I hope they refund me the shipping/insurance. Why do I have to cover the expense of shipping my bad copy back to them.

I think when they break open my D5 they'll find the guts of a D2H.

My copy was THAT BAD. Terrible ISO (native range too!), plus worse AF tracking than the Df! Grain even in bright sun! My D5 made me love my D700 anew.
 
Just a shot in the dark: ERR often shows up when the lens contact and body contacts don't line up properly or are a little dirty. This can often happen when using a heavy lens as the weight of the lens can exasperate the problem (poor contact). Although it is more frequent with 3rd party lens, it can happen with the big Nikon zooms - especially if hand held. Usually, this requires a Nikon fix and is best handled by sending both the body and lens. Sometimes a quick fix is to clean the contacts with DeOxit.

#2 Used an electronics cleaner wipe called DeOxit on the contacts between body and lens to clean those electronic contacts. I was surprised how much dirt would get cleaned off the contacts. Now as part of my regular maintenance I use a DeOxit wipe on the contacts of both the camera body and lens, at least once per quarter, to keep them clean and working.

I feel your pain, but I would hate sending my camera to Nikon!

NPS member? These guys are great!

--
Steve Bingham
www.dustylens.com
www.ghost-town-photography.com
Latest postings are always at the bottom of each page.
 
Last edited:
According to the user manual, ERR is the most fatal error message of them all.

My kit is mostly the 1.4 primes, but I did recently get that 200-500 f/5.6 beauty. Always held it on all three of my cameras by the tripod foot. No problems with this lens on the D700 or the Df, and frankly if this lens was the problem, then the D5 is NOT a pro camera.

My puny little Df can shoulder it, but not the D5? Give me a break.

I did not want to send it to Nikon, but I had little choice. ERR message grew more egregious after the reset, popping up again a few seconds after the shutter release clear.

For a camera of this expense, I do not expect ANY ERR messages. Never seen one on the Df or the D700. I am shocked by how bad my D5 was. I swear, I think it has the guts of a D1 or some long ago thing.
 
And I complained about noise within the native ISO range.

This is WORSE than my Df!



It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
 
NikonJunkieGirl said:
And I complained about noise within the native ISO range.

This is WORSE than my Df!

It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
Click to expand...
Are we supposed to guess what ISO it was shot at?
 
NikonJunkieGirl said:
And I complained about noise within the native ISO range.

This is WORSE than my Df!

It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
Click to expand...
And these were the setting:

60mm f/2.8D

1/640
f 6.3
ISO was 64,000
 
Sorry--I thought the settings would show when you moused over the image. Just added ISO and other
 
NikonJunkieGirl said:
NikonJunkieGirl said:
And I complained about noise within the native ISO range.

This is WORSE than my Df!

It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
Click to expand...
And these were the setting:

60mm f/2.8D

1/640
f 6.3
ISO was 64,000
Click to expand...
Amazing quality for ISO 64000. Obviously some NR is needed, but still. I presume you made no exposure changes in post.
 
NikonJunkieGirl said:
Took delivery on March 28. By April 29, ERR message every single time I turn it on.

Six message to Nikon. Nothing yet.
Click to expand...
As I mentioned in some different threads when people were trying to link this issue on a few d750's to the service advisories on it, the dreaded 'err' message is an issue that randomly crops up in all Nikon models since as early as the D200. It doesn't seem common, but it is also not rare.

I was at my local Nikon Canada a few weeks ago and the guy behind me in line was there to pick up his D7100, which he had just bought refurbished at Nikon Canada, as it shortly after his purchased started doing this very thing.

Just send it in and get them to fix it once and for all, it is not a fault inherent to the camera.

Jay
 
NikonJunkieGirl said:
NikonJunkieGirl said:
And I complained about noise within the native ISO range.

This is WORSE than my Df!

It was not night, and I was not shooting at 3 million ISO. This was within the native ISO range of the D5.
Click to expand...
And these were the setting:

60mm f/2.8D

1/640
f 6.3
ISO was 64,000
Click to expand...
Looks pretty good for 64,000. Lots of detail there. A bit of noise reduction and it would look amazing for ISO 64,000.
 
You must log in or register to reply here.

Keyboard shortcuts

f
Forum
m
My threads
Mobile site
About
Editorial content
Cameras & Lenses
Community
All content, design, and layout are Copyright © 1998–2025 Digital Photography Review All Rights Reserved.
Reproduction in whole or part in any form or medium without specific written permission is prohibited.
When you use DPReview links to buy products, the site may earn a commission.
©GPS Media - Guides, Products, Services.
Back
Top