peter173178
Leading Member
Hi, I have hit a problem with Hotmail. Hotmail opens but I cannot access the messages.
I checked C
rive and found that windows had been replaced and labelled windows.old.
I set up my computer a couple of weeks ago; brand new SSD and installed win10 pro using a bought disk.
There does not seem to be a reason why win10 has been replaced. Unless of course Microsoft updates have caused this.
I have attached a screen shot of C:drive.
As I opened Hotmail my anti-virus [Avast] gave warning about malware. I have attached a screenshot. The transfer time shows when I attempted to open Hotmail. The suspected item is in the virus chest.
When I set the computer up I installed a recovery point after setting up the basics. That point is no longer there.
Grateful for any suggestions. Is the suspect item a false positive, has win 10 been replaced?
Given that I have not really installed a lot I am inclined to format the drive and start again.
Peter


I checked C
I set up my computer a couple of weeks ago; brand new SSD and installed win10 pro using a bought disk.
There does not seem to be a reason why win10 has been replaced. Unless of course Microsoft updates have caused this.
I have attached a screen shot of C:drive.
As I opened Hotmail my anti-virus [Avast] gave warning about malware. I have attached a screenshot. The transfer time shows when I attempted to open Hotmail. The suspected item is in the virus chest.
When I set the computer up I installed a recovery point after setting up the basics. That point is no longer there.
Grateful for any suggestions. Is the suspect item a false positive, has win 10 been replaced?
Given that I have not really installed a lot I am inclined to format the drive and start again.
Peter


