The problem is that the screen goes blank after a while with no access to any info, the hard disc sounds if it is working hard but to no avail.On the issue of long download times, if you want to determine whether the process is downloading data, simply right click on the windows logo at the bottom left, click on task manager, click on the performance tab, at the bottom click on open performance monitor and then click on network.
This way you can tell if the process is still downloading and it's a large/slow download, or if it is hung.
The second update failed again but did revert. Interestingly the relevant settings page says the software is up to date !
I'll give it a rest & wait for MS to sort things out.....

