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Olympus stops selling E-M10 mk2,

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Martin Ocando said:
Jason said:
I understand your location changes everything for you. But cheer up! You live in Panama. I live in Utah. Surely, your life (and photography) is much more colorful and interesting than mine. :D
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You are kidding, right?

All I see around me are containers and ships. More containers and more ships, and you, well you have this: http://bit.ly/1OErpiI
Click to expand...
Ha! Right back at you! scenic panama - Google Search

Those Utah scenes are not far away, but my life is 98% my 12 foot X 12 foot home office and the surrounding neighborhood. I guess it doesn't matter where you are if you don't take time (or have time) to get out and explore.
 
Jason said:
Martin Ocando said:
Jason said:
I understand your location changes everything for you. But cheer up! You live in Panama. I live in Utah. Surely, your life (and photography) is much more colorful and interesting than mine. :D
Click to expand...
You are kidding, right?

All I see around me are containers and ships. More containers and more ships, and you, well you have this: http://bit.ly/1OErpiI
Click to expand...
Ha! Right back at you! scenic panama - Google Search

Those Utah scenes are not far away, but my life is 98% my 12 foot X 12 foot home office and the surrounding neighborhood. I guess it doesn't matter where you are if you don't take time (or have time) to get out and explore.
Click to expand...
HAHA, very nice. Thanks for reminding me that I need to find the time to go out and shoot. I'm in exactly in the same position as you. This is all I see every day:







--
Martin
"One of the biggest mistakes a photographer can make is to look at the real world and cling to the vain hope that next time his film will somehow bear a closer resemblance to it" - Galen Rowell
 
Martin Ocando said:
HAHA, very nice. Thanks for reminding me that I need to find the time to go out and shoot. I'm in exactly in the same position as you. This is all I see every day:

Click to expand...
You've got some wonderful photo ops there! I am envious. Not only high view photos from where you are, but even better get down there and walk around. Interesting stuff and people around working. I recommend you take advantage of it. I don't know how much time you spend as part of your job walking around down there, but I would carry my camera with me if I were you. Also, during your lunch break, before work, after work, etc. there should be many chances.

--
Henry Richardson
 
Nice pic!

Sometimes we can find some beauty in even everyday things in our lives. As the son of a retired captain in the merchant marines, i grew up surrounded by those containers whenever we dropped off or picked up my dad from various ports in the U.S.

Brings back memories for me. Thanks for sharing.
 
Henry Richardson said:
Martin Ocando said:
HAHA, very nice. Thanks for reminding me that I need to find the time to go out and shoot. I'm in exactly in the same position as you. This is all I see every day:

Click to expand...
You've got some wonderful photo ops there! I am envious. Not only high view photos from where you are, but even better get down there and walk around. Interesting stuff and people around working. I recommend you take advantage of it. I don't know how much time you spend as part of your job walking around down there, but I would carry my camera with me if I were you. Also, during your lunch break, before work, after work, etc. there should be many chances.

--
Henry Richardson
http://www.bakubo.com
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Thanks. I do carry my camera all around the place all the time. In fact, I'm one of the company's official photographers, and they call me for events like the one with the Panama president that i shared a couple weeks ago.

Lots of opportunities, but after a few years, things start looking the same. I need some photographic exercises.

--
Martin
"One of the biggest mistakes a photographer can make is to look at the real world and cling to the vain hope that next time his film will somehow bear a closer resemblance to it" - Galen Rowell
 
Yves Cloutier said:
Hi,

I got one yesterday and everything seems to be OK with the metal mount lens, BUT Plastic lens mount are VERY, if not too easy to mount and unmount...

I noticed that the tension of the spring that pushes on the lock pin on the lens mount, seems to be less than on my original e-M10 and E-M5ii. I also noticed that the diameter of this lock pin on E-M10 ii is smaller than on my other Olympus bodies, 1,6 mm instead on 1,8 mm on the older model. I don't think that this type of difference is within manufacturing tolerance and that can be the problem that Olympus might have to deal with.

I just found out that my camera is in the batch that have the problem... Will return it to the dealer tomorrow for replacement or repair...

.
Click to expand...
A couple of days ago, when ephotozine published its review of the E-M10 Mark II (not that they mentioned this issue) and it was becoming clearer that the issue was probably about the possibility of certain lenses unlocking too easily, I was scrutinising the pictures of the lens mount and noticed that the locking pin appeared to be noticeably tapered along its length, and I wondered if that had anything to do with it, since like you, I haven't observed this on previous models. If the spring resistance on the lens lock/release button is also reduced, I can see how this might lead to the potential issue reported, with plastic mount lenses, whose locking-pin hole tends to get a little "chewed" around the edges with use, enlarging it a bit and perhaps causing it to have a more gradual profile at its edges.

Does your E-M10 Mark II still black out the live view if the lens release lock button is depressed fully? That at least might serve as a warning if the lens is moving out of position, or about to.
 
I just received an e-mail from Olympus Europe stating that no OMD EM10 mark ll being delivered in Europe has any of the faults discussed here or any other to their knowledge.
 
Ivar Dahl Larsen said:
I just received an e-mail from Olympus Europe stating that no OMD EM10 mark ll being delivered in Europe has any of the faults discussed here or any other to their knowledge.

--
idl
Click to expand...
See my post higher up this thread too - Olympus UK (part of Olympus Europe) has an announcement which is quite well-hidden on their site which states that, as they hadn't really started shipping in Europe and the UK yet, apart from a "very few" examples (mainly those for website and magazine reviews and store demonstrators, I should think), they will check all stock before it goes out to retailers. The most relevant paragraphs are:

To date Olympus Europa did not start delivery of OM-D E-M10 Mark II to the market, with just very few exceptions. However, in order to secure uncompromised customer satisfaction it has been determined that European stock is being inspected prior to further distribution of the product to retail partners. The few cameras already sold within Europe may also be susceptible to this mechanical issue. For the users of these cameras, Olympus is offering a free inspection and maintenance, as a matter of cause.

Owners of the new OM-D E-M10 Mark II camera should contact Olympus European Customer Support Center by calling 00800 67 10 84 00*. Olympus customer advisors are standing by with details of how to submit the camera for this free inspection. Alternatively, customers may send an e-mail to [email protected]. In this case it is necessary to include the camera’s serial number in the e-mail. This number is located on the bottom of the camera body.

Perhaps I will receive an email like yours soon (I don't have the camera, not sure if you do) if maybe they are altering their stance to say none of the European shipments have the issue.
 
Henry Richardson said:
Order of tightness:

1 - tight

2 - somewhat tight

3 - slightly tight

4 - normal
Click to expand...
Henry - could you let us know the actual torque measurements for the above please just in case your "somewhat tight" equates to my slightly tight ;)
 
Ivar Dahl Larsen said:
Helen said:
Ivar Dahl Larsen said:
I just received an e-mail from Olympus Europe stating that no OMD EM10 mark ll being delivered in Europe has any of the faults discussed here or any other to their knowledge.

--
idl
Click to expand...
See my post higher up this thread too - Olympus UK (part of Olympus Europe) has an announcement which is quite well-hidden on their site which states that, as they hadn't really started shipping in Europe and the UK yet, apart from a "very few" examples (mainly those for website and magazine reviews and store demonstrators, I should think), they will check all stock before it goes out to retailers. The most relevant paragraphs are:

To date Olympus Europa did not start delivery of OM-D E-M10 Mark II to the market, with just very few exceptions. However, in order to secure uncompromised customer satisfaction it has been determined that European stock is being inspected prior to further distribution of the product to retail partners. The few cameras already sold within Europe may also be susceptible to this mechanical issue. For the users of these cameras, Olympus is offering a free inspection and maintenance, as a matter of cause.

Owners of the new OM-D E-M10 Mark II camera should contact Olympus European Customer Support Center by calling 00800 67 10 84 00*. Olympus customer advisors are standing by with details of how to submit the camera for this free inspection. Alternatively, customers may send an e-mail to [email protected]. In this case it is necessary to include the camera’s serial number in the e-mail. This number is located on the bottom of the camera body.

Perhaps I will receive an email like yours soon (I don't have the camera, not sure if you do) if maybe they are altering their stance to say none of the European shipments have the issue.
Click to expand...
No I do not have the camera, only on order. But as the answer goes. No shipment onto the European market shall have any faults. Rest assured!

--
idl
Click to expand...
As your post appeared, I was just checking Amazon UK's site. I see they have pushed the availability date from 25 September to 8 October, presumably as a result of Olympus's new delivery timetable for the necessary stock checks to be done. No email from Olympus for me yet, though I am on their mailing list (I haven't preordered).
 
Last edited:
Martin Ocando said:
Jason said:
Ha! Right back at you! scenic panama - Google Search

Those Utah scenes are not far away, but my life is 98% my 12 foot X 12 foot home office and the surrounding neighborhood. I guess it doesn't matter where you are if you don't take time (or have time) to get out and explore.
Click to expand...
HAHA, very nice. Thanks for reminding me that I need to find the time to go out and shoot. I'm in exactly in the same position as you. This is all I see every day:
Click to expand...
I think your environment might be a little bit more interesting than my immediate surroundings. Here's a typical scene from the street by my office:

It's non-stop action around here.
It's non-stop action around here.
 
eyespy said:
Henry Richardson said:
Order of tightness:

1 - tight

2 - somewhat tight

3 - slightly tight

4 - normal
Click to expand...
Henry - could you let us know the actual torque measurements for the above please just in case your "somewhat tight" equates to my slightly tight ;)

--
Click to expand...
How about "hurts fingers to remove" ?

painful, mild discomfort, noticeable exertion, effortless

rd
 
Mine was "painful". I have mild arthritis in my hands, but I'm quite happy with my E-M10 M1 and my E-PL7. I sent the E-M10 M2 back, the first time I've ever done that.
 
Hey, nice rigs parking on the grass ;)
 
eyespy said:
Henry Richardson said:
Order of tightness:

1 - tight

2 - somewhat tight

3 - slightly tight

4 - normal
Click to expand...
Henry - could you let us know the actual torque measurements for the above please just in case your "somewhat tight" equates to my slightly tight ;)
Click to expand...
When I wrote that I knew someone was going ask me for measurements. :-)

Also, to be clear, when I used the word tight I meant compared to most lenses on most cameras I have used over many years. I did not mean that it was so tight as to be concerning. And then with a bit of nose oil on the mount the E-M10II lens mounting is smoother, just like the E-M10 was when I put a bit of nose oil on it too.
 
Last edited:
Henry Richardson said:
We called Olympus Japan today about my new E-M10II. We were told for the time being please do not use a plastic mount lens. I have 9 m4/3 lenses, but the only one with a plastic mount is the 9mm f8 fisheye bodycap lens so I will hold off using it on the E-M10II (still have my E-M10 and E-M5). Olympus said they would contact us later after the problem is resolved and replace my body with a new one. This is Japan so I suspect they will keep their word. I am happy with this. I was not concerned that they would take care of it or not. Now my recent experience with Apple and an ipad air 32gb was totally different and sucked big time. Don't let me get into that. :-)

Henry Richardson
http://www.bakubo.com
Click to expand...
Just an update. Olympus Japan called yesterday and said they would exchange my camera next month. The one I have seems to be just fine with the no problems concerning then lens lock pin. I even used my plastic mount 9mm f8 fisheye bodycap a few times and there was no problem. I suppose next month when they contact me about the exchange I will go ahead and do it though to be more assured that something won't crop up later.
 
Henry Richardson said:
Henry Richardson said:
We called Olympus Japan today about my new E-M10II. We were told for the time being please do not use a plastic mount lens. I have 9 m4/3 lenses, but the only one with a plastic mount is the 9mm f8 fisheye bodycap lens so I will hold off using it on the E-M10II (still have my E-M10 and E-M5). Olympus said they would contact us later after the problem is resolved and replace my body with a new one. This is Japan so I suspect they will keep their word. I am happy with this. I was not concerned that they would take care of it or not. Now my recent experience with Apple and an ipad air 32gb was totally different and sucked big time. Don't let me get into that. :-)

Henry Richardson
http://www.bakubo.com
Click to expand...
Just an update. Olympus Japan called yesterday and said they would exchange my camera next month. The one I have seems to be just fine with the no problems concerning then lens lock pin. I even used my plastic mount 9mm f8 fisheye bodycap a few times and there was no problem. I suppose next month when they contact me about the exchange I will go ahead and do it though to be more assured that something won't crop up later.
Click to expand...
 
Henry Richardson said:
Henry Richardson said:
We called Olympus Japan today about my new E-M10II. We were told for the time being please do not use a plastic mount lens. I have 9 m4/3 lenses, but the only one with a plastic mount is the 9mm f8 fisheye bodycap lens so I will hold off using it on the E-M10II (still have my E-M10 and E-M5). Olympus said they would contact us later after the problem is resolved and replace my body with a new one. This is Japan so I suspect they will keep their word. I am happy with this. I was not concerned that they would take care of it or not. Now my recent experience with Apple and an ipad air 32gb was totally different and sucked big time. Don't let me get into that. :-)

Henry Richardson
http://www.bakubo.com
Click to expand...
Just an update. Olympus Japan called yesterday and said they would exchange my camera next month. The one I have seems to be just fine with the no problems concerning then lens lock pin. I even used my plastic mount 9mm f8 fisheye bodycap a few times and there was no problem. I suppose next month when they contact me about the exchange I will go ahead and do it though to be more assured that something won't crop up later.
Click to expand...
 
LOL, I saw this thread being reopened after 2 months and Olympus reintroducing a glitch free E-M10 II and thought "what the heck does it take"? Then I read it.

Great testimonial to a company truly going above and beyond for a customer, Henry, and thanks for sharing it. I recently traded my much loved E-M5 in on an E-M10 II and have been very pleased with all the improvements they've made.
 
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