DxO OpticsPro 10 Elite crashing on Yosemite

csn said:

DxO has been crashing on my late model rMBP. This started happening a short while ago when the last time the 'Download DxO Modules' window popped up. Every time I start the app, it stays running only for a few seconds until the download dxo modules pops up then it crashed almost immediately. I already reinstalled dxo but that didn't change anything. I also changed the config so the download window doesn't pop up automatically but that doesn't prevent dxo from crashing either.

From the crash report (excerpt below), it looks like dxo is getting an argument with the wrong type (string instead of number) for the 'meteringMode' attribute. Has anyone had this problem and found a solution?

Thanks

//========================

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

dyld: in dladdr()

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'Unacceptable type of value for attribute: property = "meteringMode"; desired type = NSNumber; given type = __NSCFString; value = Center Weighted.'

terminating with uncaught exception of type NSException

abort() called

//=========================

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Truman Prevatt said:

What version of DXO? When I downloaded Yosemite, DXO would crash. After communicating with DXO, they send me a link to the latest version DXO 9.5.3 and I installed it and that solved the issue.

Check your version and then if it is not 9.5.3 check for an update.

csn said:

DxO has been crashing on my late model rMBP. This started happening a short while ago when the last time the 'Download DxO Modules' window popped up. Every time I start the app, it stays running only for a few seconds until the download dxo modules pops up then it crashed almost immediately. I already reinstalled dxo but that didn't change anything. I also changed the config so the download window doesn't pop up automatically but that doesn't prevent dxo from crashing either.

From the crash report (excerpt below), it looks like dxo is getting an argument with the wrong type (string instead of number) for the 'meteringMode' attribute. Has anyone had this problem and found a solution?

Thanks

//========================

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

dyld: in dladdr()

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'Unacceptable type of value for attribute: property = "meteringMode"; desired type = NSNumber; given type = __NSCFString; value = Center Weighted.'

terminating with uncaught exception of type NSException

abort() called

//=========================

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csn said:

So I filed a bug report with DxO and got a quick response back (ticket number 53830). It looks like this is a known issue and they are working on it, hhhard.

The moral of the story is, I need to rollback to an earlier version of DxO util the fix is released, hopefully soon. I'm glad I'm not a pro because something like this could seriously affect workflow. BTW, are there any pros out there who use DxO or pretty much everybody is on Adobe PS/LR?

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Truman Prevatt said:

csn said:

So I filed a bug report with DxO and got a quick response back (ticket number 53830). It looks like this is a known issue and they are working on it, hhhard.

The moral of the story is, I need to rollback to an earlier version of DxO util the fix is released, hopefully soon. I'm glad I'm not a pro because something like this could seriously affect workflow. BTW, are there any pros out there who use DxO or pretty much everybody is on Adobe PS/LR?

Click to expand...

I haven't upgraded to 10 - since there was no apparent reason I saw to do so. Major upgrades, eg. 9 to 10 can mean major problems. I normally wait till the *.1 or .01 depending on the vendor comes out. Why be the beta tester.

--
Truman
www.pbase.com/tprevatt

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