This is my first venture outside of my studio for an event like this sold over the web. I understand that people now record their life events in real time with mobile devices (everyone in the audience was packing) but is this the way it is? Is there a market for this kind of selling? 12 hours of continuous backbreaking shooting pretty much for nothing. What the ___ am I missing?
I think you might have missed what you stated in the above paragraph. People just seem to be happy with cell phone and P&S camera images. Or they have a DSLR with a Program setting and they shoot enough pics to get a few good ones, or they do not know what good is so they are happy with worse.
That could be the nature of the market you are in when it comes to dance competitions. Maybe it is not. If it is not then there a functional reasons you are not reaching revenue goals. Among the multiple possibilities for low volume of orders are these:
1. Inadequate promotion – just giving people ordering information is not adequate marketing.
Were the great sample images in the ordering material?
Were there sample images set up near the contestants entrances to the event?
Have you followed up with emails to the contestants parents?
2. Ease or lack thereof in locating photos at Zenfolio.
Do viewers have to browse through 1500 photos to find (on not find) one of their child?
Are the photos sorted by the competition’s categories whether it be ages, types of dance, etc?
Can the images be searched by competitor’s name?
3. Price point – what you think of as fair and competitive might not be.
Have you researched the price points for prints at competitors’ sites?
Is that research consistent with the demographics, that is, are you using major metropolitan prices for events in places like Brownsville, PA?
Do the prices give a good reason to buy, that is, are they low enough to overcome resistance because the contestants are photographed many times every year?
Perhaps this first experience is not indicative of the results you will get in future efforts. There are aberrations in such things. I once owned as an investor a ⅓ interest in a school photography business. I learned one thing well. When you are dealing with volume shooting the price and ease of ordering are critical.
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Richard Weisgrau
www.drawnwithlight.com
www.show-my-house.com
Author of:
The Real Business of Photography
The Photographers Guide to Negotiating
Licensing Photography
Selling Your Photography