Got my new refurbished E-P5 today... Qs and concerns

Pasmia

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First off, my camera will never be mistaken as, "new." It has obviously been dropped on its head with a minor ding. The screen has a quarter inch gouge in it and there a scratch on the face of the camera. The VF-4 had a huge thumbprint right on the viewing screen, easily cleaned off, but there nonetheless. The 17mm seemed pretty flawless and so did the sensor. I'm a little disappointed, but considering the VF4 sells for almost $200 used and the 17mm for almost $400 used, I'm looking at a $260 camera that was/is $800-1000 new. I'll get over it...

On to other matters at hand. Even though I described the cosmetic flaws that came with a refurbished product above , this camera is still, simply gorgeous! I kind of wanted to get the black version just so that it wouldn't draw too much attention but darn it, it's so purdee! Unfortunately, I completely and utterly fear dropping this thing! I've dropped my G3 with PL25 a couple of times. I even destroyed two hoods! The polycarbonates of that camera and lens are surprisingly very bouncy and durable! The E-P5 with 17mm will not tolerate the same abuse, I'm sure. All this metal and glass just screams dents and cracks. The screen seems so susceptible to hitting the ground first, I'm seriously considering picking up one of those ridiculously expensive leather cases just to give it some cushion.

This will be my first Olympus body and my first time dealing with Olympus' camera's software and all I have to say, WHAT THE FSTOP! I love how customizable everything is but at the same time, it's not really all that consistent. For instance, I set the finger wheel to control Aperture in A mode, turning clockwise, like you're pulling a trigger, to stop down, ie: 1.8 -> 2.0 ->2.8 ->4.0 etc. Same thing for M mode. But in "ART" mode, I don't have a choice, it automatically goes backwards. I'll probably never use it other than out of boredom, but it's still kind of silly.

"HDR" mode seems to simply take three different exposures, 1 normal, 1 about 2 stops under, 1 about 2 stops over. AE bracketing allows me to choose multiple different exposures and different stops in 1/3 or full stop increments, but it doesn't do it in burst like "HDR" mode. I can't seem to get the camera to even do an actual single image HDR from the 3 exposures either. From what I'm used to on the G3, "HDR" mode seems like its simply a burst AE bracketing mode, which was what was already on the G3 in AE bracketing. Granted, I did have to do like 7 shots to get the 2 exposure differences between the 3 exposures, but it's the same nonetheless.

Lastly, for tonight anyways... What really is the point of Anti shock? I'll test it myself soon enough, but I'm just curious from everyone else if there's a real use to this.

Oh another thing, I can access all the art filters and what not by clicking the "Ok" button, is there any reason to have to dial to art filters then? Also, for my Panasonic cameras, I was able to set camera 1, 2, 3 to my liking. I notice I can practically set every mode one my dial on the E-P5. Will this save it like how the panasonics do?

I really need to get some sleep and work first thing in the morning, hence why I'm asking here and not jsut figuring it out myself. I really appreciate any info you guys can provide!
 
Hi

I am sorry to hear that the camera is a bit more rough cosmetically than would have been ideal. It does sound like a fantastic value though, and I am sure you will love it. One big advantage is that you do not have to worry about scratching the camera yourself, so can more easily use it as a true tool.

Best of luck

Berni
 
"HDR" mode seems to simply take three different exposures, 1 normal, 1 about 2 stops under, 1 about 2 stops over. AE bracketing allows me to choose multiple different exposures and different stops in 1/3 or full stop increments, but it doesn't do it in burst like "HDR" mode. I can't seem to get the camera to even do an actual single image HDR from the 3 exposures either. From what I'm used to on the G3, "HDR" mode seems like its simply a burst AE bracketing mode, which was what was already on the G3 in AE bracketing. Granted, I did have to do like 7 shots to get the 2 exposure differences between the 3 exposures, but it's the same nonetheless.
It is a long standing Olympus quirk that in AE bracketing, you have to take each picture separately. Or enable sequential mode, and hold down the shutter until all 3, 5, or 7 shots are taken (you might want to use the high speed sequential mode to shoot the 3-7 shots at 9fps).

I believe HDR mode is where the camera combines the images itself, while AE bracketing, you get all of the separate pictures, and combine them later during post processing with your favorite software. HDR software mode is fairly new to Olympus, and it may not be as flexible as you need.
Lastly, for tonight anyways... What really is the point of Anti shock? I'll test it myself soon enough, but I'm just curious from everyone else if there's a real use to this.
Generally, anti-shock is useful if you have the camera on a tripod and want to take a long exposure. Under some scenarios, pressing the shutter can cause some vibrations in the camera and anti-shock is used to give you a timeout so the vibrations will stop before the shot begins.
 
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First off, my camera will never be mistaken as, "new." It has obviously been dropped on its head with a minor ding. The screen has a quarter inch gouge in it and there a scratch on the face of the camera. The VF-4 had a huge thumbprint right on the viewing screen, easily cleaned off, but there nonetheless. The 17mm seemed pretty flawless and so did the sensor. I'm a little disappointed, but considering the VF4 sells for almost $200 used and the 17mm for almost $400 used, I'm looking at a $260 camera that was/is $800-1000 new. I'll get over it...
You shouldn't need to get over it. You should call them, complain, and they will replace it with a unit that does not have gouges or major scratches. 'Refurbished' is not a synonym for beat up, and anything other than extremely minor signs of use is cause for complaint. They should appear 'like new' and usually they do. While Olympus refurbs. generally are in good shape, clearly yours is an exception, but I have no doubt that if you speak up, they will replace it as they should.
 
First off, my camera will never be mistaken as, "new." It has obviously been dropped on its head with a minor ding. The screen has a quarter inch gouge in it and there a scratch on the face of the camera. The VF-4 had a huge thumbprint right on the viewing screen, easily cleaned off, but there nonetheless. The 17mm seemed pretty flawless and so did the sensor. I'm a little disappointed, but considering the VF4 sells for almost $200 used and the 17mm for almost $400 used, I'm looking at a $260 camera that was/is $800-1000 new. I'll get over it...
You shouldn't need to get over it. You should call them, complain, and they will replace it with a unit that does not have gouges or major scratches. 'Refurbished' is not a synonym for beat up, and anything other than extremely minor signs of use is cause for complaint. They should appear 'like new' and usually they do. While Olympus refurbs. generally are in good shape, clearly yours is an exception, but I have no doubt that if you speak up, they will replace it as they should.
Alright, I'll go home on my break and tke some pictures and let you guys be the judge. Personally, I am not satisfied, but I have been known to be a bit OCD about my belongings and I don't know if this is the case. My wife says to keep it simply because of the price difference. But if possible, I think I would like to swap it out.
 
38e293761be0477ca55e6da2f89c1715.jpg



a52ece9b4e1e4228a1c67d1178e5c953.jpg



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as you can see, if I'm not forcing focus on blemishes, the camera seems fine.
as you can see, if I'm not forcing focus on blemishes, the camera seems fine.



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I believe you should talk to Olympus regarding these dings and scratches.
 
First off, my camera will never be mistaken as, "new." It has obviously been dropped on its head with a minor ding. The screen has a quarter inch gouge in it and there a scratch on the face of the camera. The VF-4 had a huge thumbprint right on the viewing screen, easily cleaned off, but there nonetheless. The 17mm seemed pretty flawless and so did the sensor. I'm a little disappointed, but considering the VF4 sells for almost $200 used and the 17mm for almost $400 used, I'm looking at a $260 camera that was/is $800-1000 new. I'll get over it...
You shouldn't need to get over it. You should call them, complain, and they will replace it with a unit that does not have gouges or major scratches. 'Refurbished' is not a synonym for beat up, and anything other than extremely minor signs of use is cause for complaint. They should appear 'like new' and usually they do. While Olympus refurbs. generally are in good shape, clearly yours is an exception, but I have no doubt that if you speak up, they will replace it as they should.
Alright, I'll go home on my break and tke some pictures and let you guys be the judge. Personally, I am not satisfied, but I have been known to be a bit OCD about my belongings and I don't know if this is the case. My wife says to keep it simply because of the price difference. But if possible, I think I would like to swap it out.
If you're not satisfied return it! I know for a fact that there are many clean refurbished units available.
 
First off, my camera will never be mistaken as, "new."
I'd complain about the LCD scratch and see what happens, the other dings are minor in the scheme of things but a scratched LCD may weaken the glass cover?
Lastly, for tonight anyways... What really is the point of Anti shock? I'll test it myself soon enough, but I'm just curious from everyone else if there's a real use to this.
Absolutely useful. Some complain of image shake caused by the shutter (rare and variable) and I as a matter of course have 1/8 second anti-shock delay and get used to that slight delay. It may help stop shock or it may not, but I leave it there anyway. On tripod use 2 or 4 seconds anti-shock to help calm things down.

Also anti-shock could be set to say 2 seconds then use burst mode and hold the shutter to get time lapse shots spaced at 2 seconds apart.

Read this for official anti-shock explanation, explore the other features in the left column of that page. Use my links page to find other Olympus relevant stuff.

Also other general stuff of use on my ostensibly E-PL1 pages but useful for all models. Find there the way to see the actual shutter count .

The secret to success with the latest models is to use MySets and assign them to the Mode dial, my page on that here .

Have fun!

Regards.... Guy
 
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With that kind of damage, that's more than a refurb.... They should at least replace the rear glass, and ideally, the whole camera for you.

I'd call them ASAP, also, since the sooner you report it, the more likely they are to take your word for it having come to you that way.

-J
 
I own four Olympus refurbished PEN camera bodies and each was pristine. I recently ordered a refurbished 75-300 lens and a VF-4 EVF. Both were returned. The 75-300mm lens was a mess cosmetically. It had gouges in the body near the lens mount and visible damage on the rear lens cap. It looked as if someone had tried to forceably remove the lens while the camera was mounted on a tripod or let it rattle around with other gear in a gadget bad. The VF-4 had two green smears on the screen ... clearly a defective screen.

I've also noticed that Olympus has changed the wording on its description of "refurbished" on its website. Refurbished gear can now have cosmetic damage and/or exhibit normal wear, whatever that means. Before, "refurbished" meant returned to like new condition. Unless Olympus gets a grip on this, "refurbished" now means USED (maybe HEAVILY USED) with no measures ... +9, +6 ... that you get from Adorama and B&H to give a buyer an indication of its condition. The possibility of getting heavily used and/or seriously damaged gear for 20% to 30% off list is not worth it. Just wait for the next holiday sale.
 
I'd complain. Mine came today and it is absolutely pristine. I mean not a scratch anywhere, no dust. Really looks like a new camera. Call them. The first two could certainly be use, but that crack is damage and not use. I bet the offer to send you a new one.

--
Regards,
Jeff
http://d7k.prosite.com/
 
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