Draek
Senior Member
Well, the obvious solution would be to require payment of the restocking fee for all returns, then give the amount back after technicians have had the opportunity to check that there truly is a defect, and that it wasn't inflicted by the user with a hammer just to avoid paying for their free rental. In most cases it shouldn't even take a single hour, while the "this camera is too slow!" idiots would still pay the restocking fee as they should.