Zvonimir Tosic
Senior Member
I think the reaction on an excerpt from an interview is slightly overdramatic, because Mr Malcolm surely didn't clearly deny the development of an 135 format (FF) digital camera.Dale108 wrote:
http://www.digitalcamerainfo.com/features/an-interview-with-pentax-evp-jim-malcolm
A good interview. Surprised he is somewhat dismissive of FF demands of Pentax. Does this suggest no new FF cams in the pipeline? Hard to know.
But as an old proverb goes, "Diplomacy is thinking twice before saying nothing", in this case, Mr Malcolm hasn't phrased his response quite well, didn't think thoroughly, and it felt like a salt on a sore wound of many long-time Pentaxians.
For 12+ years brand loyal were expecting Pentax to develop a digital FF because of its clear advantages in the native K-mount, and the fact that Pentax once was the leading brand in producing 135 format SLR cameras.
The number of such Pentaxians is now rapidly declining, buying into Nikon and Canon, and their decision has nothing to do with lack of brand loyalty. As a marketing professional, I believe that Mr Malcolm should be highly aware that modern marketing definition of brand loyalty describes it as *a loyalty of the brand for its users*, not vice versa.
User loyalty is earned, not given. A loyal brand should cater for its users, keep them excited and enthusiastic.
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Zvonimir Tosic
“A portrait is not made in the camera, but on either side of it.”
— Edward Steichen
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