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Amazon D600 replacement horror story
- Thread starter NikonShoot3r
- Start date
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- Tags
- nikon d600
Horror story? This is the IDEAL! This is how it should be handled when a mistake like this is made. The even gave you $50 which they didn't even have to do. Your "horror story" is actually a ringing endorsement for Amazon and their excellent Customer service.bocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600(probably not I know)
"handle"?? We're not on the C.B. or HAM radio! LOL! It's called a user name or screen name these days.
sshoihet
Senior Member
you must have a pretty easy life if this qualifies as a "horror story"...
Breaker, Breaker 19...you got your ears on?
5tve
Leading Member
Some people have all the luck I'd love a £50 gift card.
Klay
Forum Enthusiast
Whew! They almost unloaded some bad karma on you. Well done dodging that bullet.
NikonShoot3r
Senior Member
bocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600
I guess I should have renamed this thread because, Amazon got it right the second time. I know, we all make mistkes and I jumped the gun. My D600 arrived today, brand new with 304XX serial properly documented
I opened the thread to see how could Amazon end up painting a horror story, on the contrary this is really an example of excellent cust service they offer. I have had the same experience if anything has ever gone wrong, they are excellent in CS.
rhlpetrus
Forum Pro
Please post if you have dust/oil issues, since this is holding back a bunch of people, like me, from getting the D600. Is 304XX a recent batch?bocajrs wrote:
I guess I should have renamed this thread because, Amazon got it right the second time. I know, we all make mistkes and I jumped the gun. My D600 arrived today, brand new with 304XX serial properly documentedbocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600
NikonShoot3r
Senior Member
rhlpetrus wrote:
Please post if you have dust/oil issues, since this is holding back a bunch of people, like me, from getting the D600. Is 304XX a recent batch?bocajrs wrote:
I guess I should have renamed this thread because, Amazon got it right the second time. I know, we all make mistkes and I jumped the gun. My D600 arrived today, brand new with 304XX serial properly documentedbocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600
bocajrs wrote:
rhlpetrus wrote:
Please post if you have dust/oil issues, since this is holding back a bunch of people, like me, from getting the D600. Is 304XX a recent batch?bocajrs wrote:
I guess I should have renamed this thread because, Amazon got it right the second time. I know, we all make mistkes and I jumped the gun. My D600 arrived today, brand new with 304XX serial properly documentedbocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600
Last edited:
NikonShoot3r
Senior Member
Josh152 wrote:
bocajrs wrote:
rhlpetrus wrote:
Please post if you have dust/oil issues, since this is holding back a bunch of people, like me, from getting the D600. Is 304XX a recent batch?bocajrs wrote:
I guess I should have renamed this thread because, Amazon got it right the second time. I know, we all make mistkes and I jumped the gun. My D600 arrived today, brand new with 304XX serial properly documentedbocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600
Brian Caslis
Senior Member
I have a few days old D600, it was 305XX. After a few shots I looked and it had a few specks at f22. I used a rocket blower and they are gone. I need to shot more to say whether it has a problem or not. Work and weather keep getting in the way!
mothergoose
Senior Member
Lol, one of the best comments.
sroute
Senior Member
Wow, what a horiffic experience you've undergone! It is almost as bad as finding a decapitated horse's head in your bed!
Such psychological terrors can leave a dark imprint on your psyche which may take years to erase. Do you need counseling?
( all in fun)
Such psychological terrors can leave a dark imprint on your psyche which may take years to erase. Do you need counseling?
( all in fun)
First world problems... sigh...bocajrs wrote:
So I received my new (what I thought) replacement D600 today and when I open the box something didnt look right.
1. The kit lens was new in two seperate boxes, ie, lens hood/pouch, lens - serial#'s match.
2. Who the hell packages a D600 with serial 306XX in a used box with serial 304XXX - No battery and no strap. Best of all the camera wasnt even new, it already had 712 actuations.
I was in disbelief that someone could have done this - WOW!!!!
Amazon CS assured me they'd look into how this could have happened and insured me I would be receiveing new D600 tommorrow with a $50 Amazon GC.
First time this has happened to me with Amazon and I was looking forward to my non-dusty D600
Deleted-pending
Senior Member
How many times will I repeat this, this in not only an advice to get the best deal locally as well as great customer service but will also save actual physical stores in the close future :
you can ALWAYS price match your camera locally, and even if it will cost you 50$ more, this is the price to pay for you to be an happy customer, and for them to keep existing.
Lesson learned, buy local.
you can ALWAYS price match your camera locally, and even if it will cost you 50$ more, this is the price to pay for you to be an happy customer, and for them to keep existing.
Lesson learned, buy local.
sroute
Senior Member
In the case of Amazon or B+H, both provide far better return policies than *any* local dealer I've ever experienced, anywhere.
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