New Epson r3000 prints darker than old Epson 4000

Joe....You are wondering?!! It really doesn't make any sense since you are running the color munki and yet do not have that file. gad!

Kurt....I had seen the site you recommended, but to be truthful it is getting beyond my comfort zone. It is almost like Greek to me and I am intimidated. I have called my computer guy and he will be coming over Tuesday. I will tell him about that site.

Older Fossil....I agree it does belong in X-rites court and I have written them, but have not heard an answer yet. I will try to pass on your site to my computer help guy!

So, I guess for now it is up to my computer guy to fix the problem. It is weird and a bit beyond me for sure.

Thank you all for your help. I will try to keep you posted and if I understand the solution, I will definitely let you know what happens to fix the problem!

Carolyn
 
Carolyn S wrote:

Joe....You are wondering?!! It really doesn't make any sense since you are running the color munki and yet do not have that file. gad!
I am wondering what the heck is going on, that's all. I figued I could just simply locate mine, email you a copy and just tell you where to copy it to. Then the problem would be solved.

But I can not find it as it does not exist inside the installation X-Rite folder as far as I can tell.

I need to see if it is inside the X-Rite folder inside Program Data folder which is usually a hidden folder.

If I have good news tonight, you will the first to kniow!

I got to get this solved for you!

Joe


Kurt....I had seen the site you recommended, but to be truthful it is getting beyond my comfort zone. It is almost like Greek to me and I am intimidated. I have called my computer guy and he will be coming over Tuesday. I will tell him about that site.

Older Fossil....I agree it does belong in X-rites court and I have written them, but have not heard an answer yet. I will try to pass on your site to my computer help guy!

So, I guess for now it is up to my computer guy to fix the problem. It is weird and a bit beyond me for sure.

Thank you all for your help. I will try to keep you posted and if I understand the solution, I will definitely let you know what happens to fix the problem!

Carolyn
 
OH, that would be a joy....but it certainly is a weird issue. I would feel less like I was in a twilight zone move if you could at least find the file on your successfully running computers!!

Carolyn
 
My solution to same problem.

I too have prints from my R3000 that are darker than those viewed on my calibrated NEC 2690 monitor. My monitor intensity (brightness) is set to 80 cd/m², and cannot be set any lower.

So my solution, when I use Photoshop, is to put a Brightness/Contrast adjustment layer at the top of the layer stack. When I am working on a photo or illustration, I have this adjustment layer turned off. When I print this image, I turn this Brightness/Contrast adjustment layer on before printing. I found by printing a test image at several brightness levels, that a brightness of +50% makes the printed image match the image on the monitor when the adjustment layer is turned off.

For printing, I make the image brighter on the monitor than what I want, then the R3000 gives me a print that I want.

Leon Feigenbutz
 
Leon V wrote:

My solution to same problem.

I too have prints from my R3000 that are darker than those viewed on my calibrated NEC 2690 monitor. My monitor intensity (brightness) is set to 80 cd/m², and cannot be set any lower.

So my solution, when I use Photoshop, is to put a Brightness/Contrast adjustment layer at the top of the layer stack. When I am working on a photo or illustration, I have this adjustment layer turned off. When I print this image, I turn this Brightness/Contrast adjustment layer on before printing. I found by printing a test image at several brightness levels, that a brightness of +50% makes the printed image match the image on the monitor when the adjustment layer is turned off.

For printing, I make the image brighter on the monitor than what I want, then the R3000 gives me a print that I want.

Leon Feigenbutz
 
Carolyn S wrote:

OH, that would be a joy....but it certainly is a weird issue. I would feel less like I was in a twilight zone move if you could at least find the file on your successfully running computers!!

Carolyn
I just searched and searched and icuuc46.dll and I found where it is supposed to be.

C/WINDOWS/SysWOW64

If you do not have it. Quick send me you email and I will send it to you!!!!!!!!!!!

CHECK YOUR PM nest to your name on the right side where the little "Bubble" is. I will send you my email.

Joe
 
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Leon V wrote:

My solution to same problem.

I too have prints from my R3000 that are darker than those viewed on my calibrated NEC 2690 monitor. My monitor intensity (brightness) is set to 80 cd/m², and cannot be set any lower.

So my solution, when I use Photoshop, is to put a Brightness/Contrast adjustment layer at the top of the layer stack. When I am working on a photo or illustration, I have this adjustment layer turned off. When I print this image, I turn this Brightness/Contrast adjustment layer on before printing. I found by printing a test image at several brightness levels, that a brightness of +50% makes the printed image match the image on the monitor when the adjustment layer is turned off.

For printing, I make the image brighter on the monitor than what I want, then the R3000 gives me a print that I want.

Leon Feigenbutz
 
I have been away for a while.....but I did get your email. I don't really know my way around here very well, so am glad you found me!! I am going to try to put that file in asap.

Carolyn
 
I too use NEC's SprectraViewII system on NEC 2690, Windows 7, Intel i72600 core, 16 GB ram. 50% brightness is high but my prints look exactly like the photoshop image on the monitor, in color and illumination. Spent to much time trying to match monitor and print, so I am happy to have one adjustment layer on top of the layer stack to solve the problem.
 
Leon V wrote:

I too use NEC's SprectraViewII system on NEC 2690, Windows 7, Intel i72600 core, 16 GB ram. 50% brightness is high but my prints look exactly like the photoshop image on the monitor, in color and illumination. Spent to much time trying to match monitor and print, so I am happy to have one adjustment layer on top of the layer stack to solve the problem.
 
Leon V wrote:

My solution to same problem.

I too have prints from my R3000 that are darker than those viewed on my calibrated NEC 2690 monitor. My monitor intensity (brightness) is set to 80 cd/m², and cannot be set any lower.

So my solution, when I use Photoshop, is to put a Brightness/Contrast adjustment layer at the top of the layer stack. When I am working on a photo or illustration, I have this adjustment layer turned off. When I print this image, I turn this Brightness/Contrast adjustment layer on before printing. I found by printing a test image at several brightness levels, that a brightness of +50% makes the printed image match the image on the monitor when the adjustment layer is turned off.

For printing, I make the image brighter on the monitor than what I want, then the R3000 gives me a print that I want.

Leon Feigenbutz
 
Have no idea. As long as I can effortlessly get the results I want, I am not going to spend anymore time on solving the problem. I'll just enjoy photoshopping, illustration creation, photo compositing, and having fun.
 
Leon V wrote:

Have no idea. As long as I can effortlessly get the results I want, I am not going to spend anymore time on solving the problem. I'll just enjoy photoshopping, illustration creation, photo compositing, and having fun.
 
Originally I started this thread with a complaint about my r3000 printing darker than my 4000. I have some workarounds, now after talking to Epson, but really don't want to go that way. I really would like the whole system to work. Right now I am trying to get my monitor calibrated. Still having problems with getting Color Munki to run. It seems when I fix one thing, something else falls apart! Tuesday my computer guy is coming out to help me get the color munki up and running. And, that is where I am....waiting.

Carolyn
 
Well, I finally got the color munki running. Computer guy came and even he had to give up. He suggested writing the company...which I did and they were able to suggest that I needed to make sure that McAfee was totally out of my computer (I had used it and changed some months ago when it did not protect me from a virus). They gave me a tool to get it totally removed. They they also sent some sort of Service File....I loaded that and not sure if it did anything, but the color munki now runs!! Finally!

So, I calibrated the monitors. Well, I didn't see a lot of change in my main monitor. Some change to the darker, but that was about it. My second monitor is a cheap one and it needed quite a bit of calibrating. So, then I print. It is still dark. I had a long talk to Joe and he helped me get some settings changed. But, it still prints dark. I am pretty much done in by this. I think it will be easier to use an Adjustment layer to lighten and be done with it. I have been experimenting with black and white and the printer impresses me. I am happy with that (although some adjustment was also needed) So, I will just have to get used to doing one extra step before I print.

It is a good printer with some quirks!

Thanks for everyone's help!!

Carolyn
 
Carolyn S wrote:

Well, I finally got the color munki running. Computer guy came and even he had to give up. He suggested writing the company...which I did and they were able to suggest that I needed to make sure that McAfee was totally out of my computer (I had used it and changed some months ago when it did not protect me from a virus). They gave me a tool to get it totally removed. They they also sent some sort of Service File....I loaded that and not sure if it did anything, but the color munki now runs!! Finally!

So, I calibrated the monitors. Well, I didn't see a lot of change in my main monitor. Some change to the darker, but that was about it. My second monitor is a cheap one and it needed quite a bit of calibrating. So, then I print. It is still dark. I had a long talk to Joe and he helped me get some settings changed. But, it still prints dark. I am pretty much done in by this. I think it will be easier to use an Adjustment layer to lighten and be done with it. I have been experimenting with black and white and the printer impresses me. I am happy with that (although some adjustment was also needed) So, I will just have to get used to doing one extra step before I print.

It is a good printer with some quirks!

Thanks for everyone's help!!

Carolyn
Carolyn, don't give up yet.

Run another calibration of your main monitor but this time choose the advanced method and pick the lowest luminance of 80cd/m2.

Did you get a chance to view the video?

If nothing helps, then you can use an adjustment layer and lighted your image till you get the prints that match you monitor in density. When you are viewing the print make sure you are using a bright enough light source and it is daylight balanced.

One you arrive at a setting that works, you can create a PCS action that will automatically create the same level adjustment for you. Save the whole thing as a PSD with that adjustment layer included.

Remember to evaluate only the final print and don't loose sleep over the fact that it may not match your monitor perfectly. Once you get that perfect print from your beautiful art, you can considered it homerun!

The match the monitor thing is really a pipe dream that is almost impossible to achieve and you will never get a 100% match no matter what you do. Close, yes but never perfect.

Joe
 
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I will run another calibration and use advanced. That should give me a better calibrated monitor? I also watched your video. Looks good!

I think the only way I will be able to do this and get a print that I think looks right will be with an adjustment layer. I did print a couple of black and whites yesterday and I am pleased with how they came out, though I did do some lightening to the image to get them to look the way I want the final image to look. So I see that adjustment layer as going to be necessary.

I will calibrate again and see what I get.

Carolyn
 

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