I have been noticing things lately on my D800 that are akin to the notorious defective batches in the early release. I bought mine in August 2012. Well, the straw that broke the camel's back is the LiveView. It's completely unusable zoomed in on all of my 7 lenses, which are the good lenses like the 50mm 1.4D, the 17mm-35mm 2.8 EF, the 85mm 1.8G, etc. It's extremely noisy and pixelated and jaggedy. They all have this issue on the camera and it's obviously the camera now that I think about it. How did I find out about this? I started taking landscape photos through LiveView on my trip to the Philippines and boom, a serious WTH moment when I tried fine-tuning my images. I thought it was just how it should be and then realized while sleeping it must be a defect (I tend to be in denial that I could have a bad camera worth $3000).
So, I have sent Nikon an email. This is how I wrote it. Excuse the typos as it was early in the morning:
Hello, I purchased my D800 brand new from Murphy's Camera and have not drop or damaged my camera which I handle meticulously and keep in a case. I have been usually using my camera through the viewfinder, until I started taking landscape photos using live view. The live view when zoomed in all the way to fine-tune focus is completely unusable and unfocusable. It is extremely noisy. I can document this issue on video and send it to you if you would like. Also when setting the WB on my camera is does not set the custom white balance when I hold the WB button etc. and the screen has a green tint. I have the latest firmware. I used these instructions for PRE Custom WB:
1.) Ensure your card or other neutral object is in the same sort of light as your subject. Changing the angle of the object often will favor one kind of a light or another in mixed light, which will greatly affect your result.
2.) Hold WB and spin the rear dial to get to PRE, and spin the front dial to select which of the four memories (d-1, d-2, d-3 or d-4) you wish to set.
3.) Release WB.
4.) Press and hold WB again for a few seconds.
5.) PRE starts to blink. (This does not happen, ever)
i understand that these are all known issues, atleast on the forums. Look, I paid $3000 plus dollars for this camera and bought a bunch of your lenses too as this was my first move to FX. This problem is found throughout all 7 lenses and I darn sure it isn't my lenses. I need to have this resolved without incurring cost to me. I highly regard your company as one of integrity and standing by one of your flagship product should be one.
However, right now I am in the Philippines and will not be arriving back in the states until the 29th of January. I do not believe I should incur extra costs to have a new camera sent to me and this particular camera refurbished and for you to do what you will with it. I do not want my camera refurbished and sent back to me. I apologize if I sound frustrated, I am because I was very excited to take landscape photos on my trip here to the philippines using liveview and have been getting nothing but unfocused photos with it using liveview.
Please reply as soon as you possibly can. Thank you.
---------End-------
I will let you all know how Nikon deals with this situation. I am very sad that I have to go through this hassle. I am fairly disappointed.
So, I have sent Nikon an email. This is how I wrote it. Excuse the typos as it was early in the morning:
Hello, I purchased my D800 brand new from Murphy's Camera and have not drop or damaged my camera which I handle meticulously and keep in a case. I have been usually using my camera through the viewfinder, until I started taking landscape photos using live view. The live view when zoomed in all the way to fine-tune focus is completely unusable and unfocusable. It is extremely noisy. I can document this issue on video and send it to you if you would like. Also when setting the WB on my camera is does not set the custom white balance when I hold the WB button etc. and the screen has a green tint. I have the latest firmware. I used these instructions for PRE Custom WB:
1.) Ensure your card or other neutral object is in the same sort of light as your subject. Changing the angle of the object often will favor one kind of a light or another in mixed light, which will greatly affect your result.
2.) Hold WB and spin the rear dial to get to PRE, and spin the front dial to select which of the four memories (d-1, d-2, d-3 or d-4) you wish to set.
3.) Release WB.
4.) Press and hold WB again for a few seconds.
5.) PRE starts to blink. (This does not happen, ever)
i understand that these are all known issues, atleast on the forums. Look, I paid $3000 plus dollars for this camera and bought a bunch of your lenses too as this was my first move to FX. This problem is found throughout all 7 lenses and I darn sure it isn't my lenses. I need to have this resolved without incurring cost to me. I highly regard your company as one of integrity and standing by one of your flagship product should be one.
However, right now I am in the Philippines and will not be arriving back in the states until the 29th of January. I do not believe I should incur extra costs to have a new camera sent to me and this particular camera refurbished and for you to do what you will with it. I do not want my camera refurbished and sent back to me. I apologize if I sound frustrated, I am because I was very excited to take landscape photos on my trip here to the philippines using liveview and have been getting nothing but unfocused photos with it using liveview.
Please reply as soon as you possibly can. Thank you.
---------End-------
I will let you all know how Nikon deals with this situation. I am very sad that I have to go through this hassle. I am fairly disappointed.
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