The scratch right below the reflecting mirror on D600.

Okay, guys. I went to the local service center for repair today, and I asked the staff about this problem with D600 she said she is aware of that and the Nikon Japan has sent them "special tools" to do the cleaning that's unlikely any other shop will usually do. And said that once this method of cleaning is apply, it will keep the dust/oil out for a "longer time".

The staff told me so far they've only been authorized to do this much until Nikon Japan informs them with more details about it.
 
Snapternity wrote:

Okay, guys. I went to the local service center for repair today, and I asked the staff about this problem with D600 she said she is aware of that and the Nikon Japan has sent them "special tools" to do the cleaning that's unlikely any other shop will usually do. And said that once this method of cleaning is apply, it will keep the dust/oil out for a "longer time".

The staff told me so far they've only been authorized to do this much until Nikon Japan informs them with more details about it.
Im just wandering what about these scratches? did you had any of them?
 
Yes, but mine has very little as you can see the photo of my scratches in this thread somewhere I replied.

They still have my camera so I can't tell anything just yet, but I will update the condition of my camera as soon as they're done.
 
this is somewhat a good news in a ocean of negativities.

I was planning to go in as well, i hope they fix the scratches and the dust issue.
 
Nikononian wrote:

this is somewhat a good news in a ocean of negativities.

I was planning to go in as well, i hope they fix the scratches and the dust issue.
ye but if they just going to clean in. i don't think thats a proper fix, we can do the cleaning our selfs
 
MariusMM wrote:
Nikononian wrote:

this is somewhat a good news in a ocean of negativities.

I was planning to go in as well, i hope they fix the scratches and the dust issue.
ye but if they just going to clean in. i don't think thats a proper fix, we can do the cleaning our selfs
yeah i have all the tools ready for cleaning..swabs...eclipse...artic butterfly..loupe....cleaning is not the issue for me anymore...the issue for me is that they fix the incoming dust whether it is internal dust from the scratches or external dust from larger gap in the shutter manifold...just "bleepuing" acknowledge it and FIX IT
 
..they will have to redesign the mirror mechanism. Don't cout on that. Think of all the opportunities to bring up a D600s.... it will come with improved dust sealing :-)



lock
 
Here, the standard warranty is 2 years. But I got a three year extended warranty as a part of the sales price (which was the lowest of all camera web shops btw..)

However, my problem is a bit different. I've shot the D800 and I 'm experiencing the same magnitude of pixel level unsharpness in the D600 as I did in the the d800. I also found the weak spot of the D600 Af. On top of that, i HATE the implementation of the focus priority in the latest models.

So i'm planning on selling the whole Nikon set. But I don't want to sell knowing there is a manufacturing fault (that may kill the price). That's why I sent it in. To be able to sell it.
 
More heads up guys, but first of all I don't think they're using any tools that we might usually see, I think it's more likely a special design one if not then they must have different technique.

As I have mentioned, a majority of people who get their camera fix do not have any sign of dust or oil spot so far, just a small part of people still find the number of the dust/oil spot increases under a "high-speed rapid firing shutter", this might be another evidence telling that it is not dust, it is the paint. Just my thought, I will keep looking into it.
 
Last edited:
Nikononian wrote:
MariusMM wrote:
Nikononian wrote:

this is somewhat a good news in a ocean of negativities.

I was planning to go in as well, i hope they fix the scratches and the dust issue.
ye but if they just going to clean in. i don't think thats a proper fix, we can do the cleaning our selfs
yeah i have all the tools ready for cleaning..swabs...eclipse...artic butterfly..loupe....cleaning is not the issue for me anymore...the issue for me is that they fix the incoming dust whether it is internal dust from the scratches or external dust from larger gap in the shutter manifold...just "bleepuing" acknowledge it and FIX IT
Which leads one to interpret that as less dust on the sensor.
 
At about 1800 shots:


b9c6eb637abf42dcab2c51f600576564.jpg




Thing is that when I read this thread last week I couldn't see any mark, but a couple of days ago I started to notice it, and today it is way more visible.

About 10 spots or so appear at a pace of about 500 photos or so. Simply blowing air leaves the sensor clean, so it is not oil.

Local dealer has offered me a change for a new body, that should arrive next week or so.




Saludos!


--
Please, excuse my poor english...
 
Are you saying that you did not have any spots and all of a sudden spots on the floor of mirror box? Are we talking about sensor spots or the mark under the mirror? Sorry I am a bit confused. Also do you feel the replacing the camera is going to keep this from happening with the next body? It seemes this is a design flaw and if so, since it has not been changed, would you not see this again at some point? This also has no impact on images so I am a bit confused as to why this is an issue?
 
What Mato34 is saying is that at the time he became aware of the thread, he/she didn't have the mark/abrasion in the area discussed. A week later, the mark manifested itself and spots started to appear on the sensor. It is not clear from the post if the sensor was initially spotless, but Mako34 indicates that there has been an accumulation of debris.

In a sense this thread has not demonstrated an endemic/widespread problem. Maybe not enough D600 owners are aware of this thread and have never checked, or it could be an issue isolated to a specific time frame and position along the assembly line. Otherwise it might still be a manufacturing/production fault of the piece in the assembly, or even an inter-related fault between moving parts. Short of taking my camera apart (which I am nor willing to do), it would be hard to make any further assumptions.

I'll take another look at my mark and a shot of my sensor in a short while and take a look if there has been any further contamination.
 
Nikonfan99 wrote:

Are you saying that you did not have any spots and all of a sudden spots on the floor of mirror box? Are we talking about sensor spots or the mark under the mirror? Sorry I am a bit confused. Also do you feel the replacing the camera is going to keep this from happening with the next body? It seemes this is a design flaw and if so, since it has not been changed, would you not see this again at some point? This also has no impact on images so I am a bit confused as to why this is an issue?
Hi nikonfan

Regarding dust on sensor:


Knowing about possible oil/dust problems I din't looked at my sensor until photo number 600 (aprox.), founding several spotssimilar to those of the lensrental post (here, just in case ). Cleaned it at about photo 760 without any major problems. That was on 18th october.

On 23th, at shot 1259 I looked again and found it in a similar way. I'm talking about 10 spots or so, not huge but clearly visible in a resized size to fit my 24" monitor. Cleaned it only blowing off (sorry if my english isn't good here, don't know the exact terms now), and that was all.

On the 30th, at shot 1617 again the same dust on the sensor. Cleaned it again...

On 1st november same thing, shot 1955 but with 3 short intervalometer movies between (nice feature, BTW) of about 100-200 shots each. So about 600 shots from last cleaned I guess.




Regarding the scratch mark:

When I first saw this thread obviously I looked at my camera. I don't remember the exact day, but was before this last monday. At that moment I saw nothing strange, no scratch at all, so I was hopefully mine camera wouldn't develop it since it had more than 1000 shots at the time.

But yesterday (well, actually it's two days ago) I noticed it when cleaning the sensor, just slightly. It has become more clear since then, until the point that I feel sure that what I'm seeing now wasn't there the first time I looked at.




Same as you, I think this is kind of a design flaw. When I was thinking what to do, on one side I had the hope that this scratch would cease someday without any major problems, but without the confidence that these particles couldn't create a new issue (soild particles going its own way all over the mirror box isn't a nice idea to me...). On the other side, I feel that Nikon will make an statement on this, and probably will offer a free repair, but having to send the camera to get dismounted, repaired, and mounted again isn't as nice as having the chance to return the camera and getting a new and good one in a future.


So I told the story to my dealer (I had the feeling that perhaps I was looking kind of freaky...), and he offered me to return the camera or just getting another. I replied that probably the issue would repeat again, and he told me that I could return the camera then and get a refund. Fact is that I have nothing to lose, and seeing some people here with no issues on dust and/or scratch gives me some hope (very little though...), so I accepted that change.




I love the camera, but I'm very afraid of what I'm seeing. Oil spots get cleaned and that's all (hey, I had them on my D700 and D3s and wasn't a shock to me), but I think that this scratch appearing in a part of the mirror box due to mechanical wear... Well I guess it's something more serious which can have some consequences in future.




Saludos!
 
I agree on the idea that perhaps not every camera it's affected, but it seems to be not an isolated case.

I'm willing to see some news, from Nikon or from the users ourselves, kind of "how's developing your scratch if so?". Keeping my camera until the new one arrives will give me the chance to follow studying this issue on my camera.

And also will give me the chance of keeping taking photos with it by now ;) Such a great camera...




Saludos!
 
I did not see anything in the beginning either. Although there was dust, there was no oil. But after about 1500 images anf having seen the pictures, I could see the coating coming off.

However, I would never have expected this to happen to a 2000 euro camera. And I'm 100% sure I did not specifically check the camera for this of issue. Only after seeing the pictures here, I rechecked and confirmed what probably is a mechanical failure. I cannot be 100% sure it wasn't there from the start.

Before I sent in the camera, I cleaned the sensor with the blower only. There was one minor spot left hardly visible at f/22. So I think oil spots and the coating particals on the sensor and mirror due to the mechanical failure are two independent issues. But you might suffer from both....
 
thanks guys for the detailed explanation. I like to think for the most part that if it aint broke, dont try to fix it. I mean I dont want nikon taking my camera apart unless I have a real issue or until someone can take one of these apart or can record what exactly takes place during a mirror movement and shutter release. It would require proper equipment to do it and a proper technician. If the worst case is that the dust is related to the scratch, it could mean that a re design is in order but that could be months to years away. Also as a d7000 owner, I know they never admitted a defect and replaced the mirror box on some cameras only and even at that point some still got oil/dust after said repair. Some people said the motor that is in the mirror assembly had excessive oil and was splashing on the sensor but that did not explain the dust and even with a new mirror assembly the issue came back. My hopes on this issue getting FULLY resolved are none. I just know nikon and the history of repairs is not very good. I also noticed one thing. If you hold the camera with the mirror exposed. tilt it back and up and look under the mirror, you will notice two slits on either side it is almost like a gap on the left and right. This would actually allow more dust in than anything else. my d7000 is flat and has no gaps on either side.
 

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