Problem with high res jpegs on cd

Linda,

Thank you for providing the details on the computer. I have a Gateway with the same memory and video card. I use Windows XP Professional which has a built-in viewer and often copy 4 to 6 megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and the built-in drive. I also do this with music WAV files that are 40+ megabytes.

What I have learned from experience is that Windows XP manages the settings for some hardware components by sharing them. That is fine as long as you don't decide to use the two items being shared by one resource at the same time. For me, the problem has been using my USB2.0 port and internet connection at the same time. Resources simply aren't there and neither works well when both are used at the same time. In your case, the file may be fine but if the CDRW drive and the video card are using the same resource, what you are experiencing will occur. And since the resource allocation is not the same each time the computer is started unless you manually set all the resource settings (don't!!), this problem will occur at random.

Since you appear to have this problem with mutliple software packages, I am assuming that you are starting the software first and then attempting to open the picture on the CD from the software package. If this is not the case, please let me know. Also, do you have this problem when attempting to view the image through the Windows XP viewer by clicking on the image on the CD?

Another issue may be the CD brand. Have you had this problem with different CDR disk brands? From experimentation, Sony and Memorex disks work better than other brands on my built-in Panasonic CDRW and my wife's Plexwriter CDRW drive. While I have not experience the picture viewing problem you are having, I have had many problems playing music files from other CDR brands that I do not have with these two.

Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.

It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.

I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.

thanks for all your help !! :(
 
I would suggest looking at the FAQ at the Archive Creator web site. There is discussion on the variable quality of CD's from each manufacturer- recording slow enough to avoid full use of buffers, etc. You might find it interesting and helpful. I did, and hope it helps you too.
next thing to try is to buy a new cd writer (they are really cheap
now, I would recommend a Lite-On drive, no more than 40 or 50 US$)
and put it in, in place of your current drive. Really easy to do by
yourself, but I guess If you don't feel comfortable doing that,
you'll have to find somebody to do it for you. Unless the computer
is on warranty which would help... but the quickest would be doing
it yourself.

good luck.

oh, if you know what drive you have It might be worth checking if
there is new firmware for it released. There is a small possibility
it might fix the problem.

To find new firmware find the model of the drive (shown in device
manager, which you will find if you right click on "my computer"
icon & pick properties. Don't remember where it is EXACTLY in
winXP) and then go to the manufacturers web site.
thanks!
Waaaaaaay too many people have been having problems with Easy CD.
http://www.nero.com/en/index.html#download

but before that, try Allen's suggestion to reduce the recording
speed. If that works either your cd writer is faulty and can't
handle its rated speed, or the cd-r's are faulty or they are rated
for a slower speed compared to what you are using. But since you
said you tried two different disks, (cd-r and cd-rw) I would
suspect either the software or the drive itself. So trying nero
would be your next step.

cheers
I would try other burner software.

Aslo have you tried reducing the speed of the CD burning process?
If it's a fast burner try it at 8X if possible.

Allen
so I take it you can view the pictures before, and they appear
fine. But once you copy them to the cd, and then back to the hard
drive again, they are corrupt. Is that the case?
yes, the images are fine in the camera, and from my harddrive. They
are bad on the cd, and bad when copied back to harddrive.
If so it seems your cd writer is corrupting the files for some
reason. What program do you use to write to CD's? Nero? Easy CD
Creator?
I'm using Easy CD Creator.
Could be hardware or software fault... hard to say. Can you, and
have you burned other stuff without problems?
I have burned backups of data files, and smaller image sizes
without any problems. It's just the high res images that seem to
have a problem.
I'm trying to copy some jpeg images (approx 3.5meg each) to a cd
for backup.

The copy appears to work ok, but when I view the images on the cd,
the bottom of the image is all out of whack on most of them. If I
reduce the resolution, the images look fine.

What do I need to do to get the high res jpegs to copy to the cd?

I'm using the cd-rw 40x/10x/40x drive that came with my Dell 4500.
I've tried CD-RW 4x and CD-R and get the same results on both

thanks for any advice !
--
Don Sherman
 
Linda,

Thank you for providing the details on the computer. I have a
Gateway with the same memory and video card. I use Windows XP
Professional which has a built-in viewer and often copy 4 to 6
megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and
the built-in drive. I also do this with music WAV files that are
40+ megabytes.
I do not have the Platinum 5 version.. mine is just the basic
What I have learned from experience is that Windows XP manages the
settings for some hardware components by sharing them. That is
fine as long as you don't decide to use the two items being shared
by one resource at the same time. For me, the problem has been
using my USB2.0 port and internet connection at the same time.
Resources simply aren't there and neither works well when both are
used at the same time. In your case, the file may be fine but if
the CDRW drive and the video card are using the same resource, what
you are experiencing will occur. And since the resource allocation
is not the same each time the computer is started unless you
manually set all the resource settings (don't!!), this problem will
occur at random.
how can I tell if they are using the same resource, or can I?
Since you appear to have this problem with mutliple software
packages, I am assuming that you are starting the software first
and then attempting to open the picture on the CD from the software
package. If this is not the case, please let me know. Also, do
you have this problem when attempting to view the image through the
Windows XP viewer by clicking on the image on the CD?
I have tried opening the image from the cd file list in explorer,and it defaults to BreezeBrowser. I have also tried opening the apps and then opening the image. Same problems..
I tried it with the XP viewer.. same problem
Another issue may be the CD brand. Have you had this problem with
different CDR disk brands? From experimentation, Sony and Memorex
disks work better than other brands on my built-in Panasonic CDRW
and my wife's Plexwriter CDRW drive. While I have not experience
the picture viewing problem you are having, I have had many
problems playing music files from other CDR brands that I do not
have with these two.
I've tried Memorex CD-RW, Fuji CD-R, and imation CD-RW.. all same problem.

It really seems to me it's something in the burn process, and I have tried 3 different software programs to burn the images and they all have the same problem, so I would think that would rule out the apps. It must be either hardware or the sharing of resources you mentioned. Is there a way to change the resource settings?
thanks so much for your help...
I'm really going crazy over this!
Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.

It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.

I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.

thanks for all your help !! :(
 
Linda,

Could you maybe post one of the pictures that is corrupted so we can look at it? It might help with determining the problem.

Thanks

Allen
http://www.nero.com/en/index.html#download

but before that, try Allen's suggestion to reduce the recording
speed. If that works either your cd writer is faulty and can't
handle its rated speed, or the cd-r's are faulty or they are rated
for a slower speed compared to what you are using. But since you
said you tried two different disks, (cd-r and cd-rw) I would
suspect either the software or the drive itself. So trying nero
would be your next step.

cheers
I would try other burner software.

Aslo have you tried reducing the speed of the CD burning process?
If it's a fast burner try it at 8X if possible.

Allen
so I take it you can view the pictures before, and they appear
fine. But once you copy them to the cd, and then back to the hard
drive again, they are corrupt. Is that the case?
yes, the images are fine in the camera, and from my harddrive. They
are bad on the cd, and bad when copied back to harddrive.
If so it seems your cd writer is corrupting the files for some
reason. What program do you use to write to CD's? Nero? Easy CD
Creator?
I'm using Easy CD Creator.
Could be hardware or software fault... hard to say. Can you, and
have you burned other stuff without problems?
I have burned backups of data files, and smaller image sizes
without any problems. It's just the high res images that seem to
have a problem.
I'm trying to copy some jpeg images (approx 3.5meg each) to a cd
for backup.

The copy appears to work ok, but when I view the images on the cd,
the bottom of the image is all out of whack on most of them. If I
reduce the resolution, the images look fine.

What do I need to do to get the high res jpegs to copy to the cd?

I'm using the cd-rw 40x/10x/40x drive that came with my Dell 4500.
I've tried CD-RW 4x and CD-R and get the same results on both

thanks for any advice !
 
Linda,

I've quickly scanned through your other posts, sorry if you've already covered this but...

Have you tried putting the CD in another machine, say running Windows 98?

Allen
Linda,

Thank you for providing the details on the computer. I have a
Gateway with the same memory and video card. I use Windows XP
Professional which has a built-in viewer and often copy 4 to 6
megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and
the built-in drive. I also do this with music WAV files that are
40+ megabytes.
I do not have the Platinum 5 version.. mine is just the basic
What I have learned from experience is that Windows XP manages the
settings for some hardware components by sharing them. That is
fine as long as you don't decide to use the two items being shared
by one resource at the same time. For me, the problem has been
using my USB2.0 port and internet connection at the same time.
Resources simply aren't there and neither works well when both are
used at the same time. In your case, the file may be fine but if
the CDRW drive and the video card are using the same resource, what
you are experiencing will occur. And since the resource allocation
is not the same each time the computer is started unless you
manually set all the resource settings (don't!!), this problem will
occur at random.
how can I tell if they are using the same resource, or can I?
Since you appear to have this problem with mutliple software
packages, I am assuming that you are starting the software first
and then attempting to open the picture on the CD from the software
package. If this is not the case, please let me know. Also, do
you have this problem when attempting to view the image through the
Windows XP viewer by clicking on the image on the CD?
I have tried opening the image from the cd file list in
explorer,and it defaults to BreezeBrowser. I have also tried
opening the apps and then opening the image. Same problems..
I tried it with the XP viewer.. same problem
Another issue may be the CD brand. Have you had this problem with
different CDR disk brands? From experimentation, Sony and Memorex
disks work better than other brands on my built-in Panasonic CDRW
and my wife's Plexwriter CDRW drive. While I have not experience
the picture viewing problem you are having, I have had many
problems playing music files from other CDR brands that I do not
have with these two.
I've tried Memorex CD-RW, Fuji CD-R, and imation CD-RW.. all same
problem.

It really seems to me it's something in the burn process, and I
have tried 3 different software programs to burn the images and
they all have the same problem, so I would think that would rule
out the apps. It must be either hardware or the sharing of
resources you mentioned. Is there a way to change the resource
settings?
thanks so much for your help...
I'm really going crazy over this!
Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.

It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.

I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.

thanks for all your help !! :(
 
Linda,

I can probably walk you through the resource allocation changes but there are two other things to look that might make these easier.

First, when you copy to the CD do you write the data to be copied to the hard drive first or write it directly from the source location. I know this may not sound like an issue but you may be loosing data if the original files are stored in fragments on the hard disk and then written directly to the CD instead of to a dedicated empty portion of the hard drive first.

Second, if you record to the hard disk BEFORE copying to the CDR, can you start the computer without all of the devices plugged in, specifically external USB devices that you may not need when you write to the CD such as a media reader, etc. If you can do this, try it because Windows XP will automatically reallocate the resources and this may solve your problem for now. Yes, it's not the best fix but if it works so be it.

As for resource allocation assignments, I can help but wonder if contacting Dell is wiser since PC is probably under warranty. If you have external USB devices and unplugging one or more of them solves problem, ask Dell about creating a second configuration. If all the devices are inside the computer, you can still create multiple configurations but you have to create a new configuration, shut off the computer, restart it with new configuration, stop the device or devices, and then shut down the computer a second time. If you decide to do this, write down what you do. Still interested? Feel free to call Dell or contact me since I know how to do this.

Howard
Linda,

Thank you for providing the details on the computer. I have a
Gateway with the same memory and video card. I use Windows XP
Professional which has a built-in viewer and often copy 4 to 6
megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and
the built-in drive. I also do this with music WAV files that are
40+ megabytes.
I do not have the Platinum 5 version.. mine is just the basic
What I have learned from experience is that Windows XP manages the
settings for some hardware components by sharing them. That is
fine as long as you don't decide to use the two items being shared
by one resource at the same time. For me, the problem has been
using my USB2.0 port and internet connection at the same time.
Resources simply aren't there and neither works well when both are
used at the same time. In your case, the file may be fine but if
the CDRW drive and the video card are using the same resource, what
you are experiencing will occur. And since the resource allocation
is not the same each time the computer is started unless you
manually set all the resource settings (don't!!), this problem will
occur at random.
how can I tell if they are using the same resource, or can I?
Since you appear to have this problem with mutliple software
packages, I am assuming that you are starting the software first
and then attempting to open the picture on the CD from the software
package. If this is not the case, please let me know. Also, do
you have this problem when attempting to view the image through the
Windows XP viewer by clicking on the image on the CD?
I have tried opening the image from the cd file list in
explorer,and it defaults to BreezeBrowser. I have also tried
opening the apps and then opening the image. Same problems..
I tried it with the XP viewer.. same problem
Another issue may be the CD brand. Have you had this problem with
different CDR disk brands? From experimentation, Sony and Memorex
disks work better than other brands on my built-in Panasonic CDRW
and my wife's Plexwriter CDRW drive. While I have not experience
the picture viewing problem you are having, I have had many
problems playing music files from other CDR brands that I do not
have with these two.
I've tried Memorex CD-RW, Fuji CD-R, and imation CD-RW.. all same
problem.

It really seems to me it's something in the burn process, and I
have tried 3 different software programs to burn the images and
they all have the same problem, so I would think that would rule
out the apps. It must be either hardware or the sharing of
resources you mentioned. Is there a way to change the resource
settings?
thanks so much for your help...
I'm really going crazy over this!
Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.

It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.

I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.

thanks for all your help !! :(
 
where do I post it?
Could you maybe post one of the pictures that is corrupted so we
can look at it? It might help with determining the problem.

Thanks

Allen
http://www.nero.com/en/index.html#download

but before that, try Allen's suggestion to reduce the recording
speed. If that works either your cd writer is faulty and can't
handle its rated speed, or the cd-r's are faulty or they are rated
for a slower speed compared to what you are using. But since you
said you tried two different disks, (cd-r and cd-rw) I would
suspect either the software or the drive itself. So trying nero
would be your next step.

cheers
I would try other burner software.

Aslo have you tried reducing the speed of the CD burning process?
If it's a fast burner try it at 8X if possible.

Allen
so I take it you can view the pictures before, and they appear
fine. But once you copy them to the cd, and then back to the hard
drive again, they are corrupt. Is that the case?
yes, the images are fine in the camera, and from my harddrive. They
are bad on the cd, and bad when copied back to harddrive.
If so it seems your cd writer is corrupting the files for some
reason. What program do you use to write to CD's? Nero? Easy CD
Creator?
I'm using Easy CD Creator.
Could be hardware or software fault... hard to say. Can you, and
have you burned other stuff without problems?
I have burned backups of data files, and smaller image sizes
without any problems. It's just the high res images that seem to
have a problem.
I'm trying to copy some jpeg images (approx 3.5meg each) to a cd
for backup.

The copy appears to work ok, but when I view the images on the cd,
the bottom of the image is all out of whack on most of them. If I
reduce the resolution, the images look fine.

What do I need to do to get the high res jpegs to copy to the cd?

I'm using the cd-rw 40x/10x/40x drive that came with my Dell 4500.
I've tried CD-RW 4x and CD-R and get the same results on both

thanks for any advice !
 
Howard!! You figured it out!! THANKS...!!!

I unplugged my USB hub, rebooted the system and wrote RAW files (6meg each) successfully to the CD, and all the images look good.

So should I now get some kind of second configuration? or just unplug the USB hub when I need to copy to CD?

THANK YOU! THANK YOU! THANK YOU! I really appreciate everyone's generous help on this site...
Linda,

Thank you for providing the details on the computer. I have a
Gateway with the same memory and video card. I use Windows XP
Professional which has a built-in viewer and often copy 4 to 6
megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and
the built-in drive. I also do this with music WAV files that are
40+ megabytes.
I do not have the Platinum 5 version.. mine is just the basic
What I have learned from experience is that Windows XP manages the
settings for some hardware components by sharing them. That is
fine as long as you don't decide to use the two items being shared
by one resource at the same time. For me, the problem has been
using my USB2.0 port and internet connection at the same time.
Resources simply aren't there and neither works well when both are
used at the same time. In your case, the file may be fine but if
the CDRW drive and the video card are using the same resource, what
you are experiencing will occur. And since the resource allocation
is not the same each time the computer is started unless you
manually set all the resource settings (don't!!), this problem will
occur at random.
how can I tell if they are using the same resource, or can I?
Since you appear to have this problem with mutliple software
packages, I am assuming that you are starting the software first
and then attempting to open the picture on the CD from the software
package. If this is not the case, please let me know. Also, do
you have this problem when attempting to view the image through the
Windows XP viewer by clicking on the image on the CD?
I have tried opening the image from the cd file list in
explorer,and it defaults to BreezeBrowser. I have also tried
opening the apps and then opening the image. Same problems..
I tried it with the XP viewer.. same problem
Another issue may be the CD brand. Have you had this problem with
different CDR disk brands? From experimentation, Sony and Memorex
disks work better than other brands on my built-in Panasonic CDRW
and my wife's Plexwriter CDRW drive. While I have not experience
the picture viewing problem you are having, I have had many
problems playing music files from other CDR brands that I do not
have with these two.
I've tried Memorex CD-RW, Fuji CD-R, and imation CD-RW.. all same
problem.

It really seems to me it's something in the burn process, and I
have tried 3 different software programs to burn the images and
they all have the same problem, so I would think that would rule
out the apps. It must be either hardware or the sharing of
resources you mentioned. Is there a way to change the resource
settings?
thanks so much for your help...
I'm really going crazy over this!
Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.

It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.

I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.

thanks for all your help !! :(
 
Linda,

I am glad I could help. By the way, you can thank AT&T as well. They paid for my computer science education and gave me plenty of opportunties to "crash" and improve computer network engineering programs during the past 27 years until I retired last year.

As for the second configuration issue, since unplugging one USB port solved the problem it really isn't worth the effort as long as you can live with the need to shutdown and reboot.

Howard
So should I now get some kind of second configuration? or just
unplug the USB hub when I need to copy to CD?

THANK YOU! THANK YOU! THANK YOU! I really appreciate everyone's
generous help on this site...
Linda,

Thank you for providing the details on the computer. I have a
Gateway with the same memory and video card. I use Windows XP
Professional which has a built-in viewer and often copy 4 to 6
megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and
the built-in drive. I also do this with music WAV files that are
40+ megabytes.
I do not have the Platinum 5 version.. mine is just the basic
What I have learned from experience is that Windows XP manages the
settings for some hardware components by sharing them. That is
fine as long as you don't decide to use the two items being shared
by one resource at the same time. For me, the problem has been
using my USB2.0 port and internet connection at the same time.
Resources simply aren't there and neither works well when both are
used at the same time. In your case, the file may be fine but if
the CDRW drive and the video card are using the same resource, what
you are experiencing will occur. And since the resource allocation
is not the same each time the computer is started unless you
manually set all the resource settings (don't!!), this problem will
occur at random.
how can I tell if they are using the same resource, or can I?
Since you appear to have this problem with mutliple software
packages, I am assuming that you are starting the software first
and then attempting to open the picture on the CD from the software
package. If this is not the case, please let me know. Also, do
you have this problem when attempting to view the image through the
Windows XP viewer by clicking on the image on the CD?
I have tried opening the image from the cd file list in
explorer,and it defaults to BreezeBrowser. I have also tried
opening the apps and then opening the image. Same problems..
I tried it with the XP viewer.. same problem
Another issue may be the CD brand. Have you had this problem with
different CDR disk brands? From experimentation, Sony and Memorex
disks work better than other brands on my built-in Panasonic CDRW
and my wife's Plexwriter CDRW drive. While I have not experience
the picture viewing problem you are having, I have had many
problems playing music files from other CDR brands that I do not
have with these two.
I've tried Memorex CD-RW, Fuji CD-R, and imation CD-RW.. all same
problem.

It really seems to me it's something in the burn process, and I
have tried 3 different software programs to burn the images and
they all have the same problem, so I would think that would rule
out the apps. It must be either hardware or the sharing of
resources you mentioned. Is there a way to change the resource
settings?
thanks so much for your help...
I'm really going crazy over this!
Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.

It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.

I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.

thanks for all your help !! :(
 

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