Linda,
Thank you for providing the details on the computer. I have a Gateway with the same memory and video card. I use Windows XP Professional which has a built-in viewer and often copy 4 to 6 megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and the built-in drive. I also do this with music WAV files that are 40+ megabytes.
What I have learned from experience is that Windows XP manages the settings for some hardware components by sharing them. That is fine as long as you don't decide to use the two items being shared by one resource at the same time. For me, the problem has been using my USB2.0 port and internet connection at the same time. Resources simply aren't there and neither works well when both are used at the same time. In your case, the file may be fine but if the CDRW drive and the video card are using the same resource, what you are experiencing will occur. And since the resource allocation is not the same each time the computer is started unless you manually set all the resource settings (don't!!), this problem will occur at random.
Since you appear to have this problem with mutliple software packages, I am assuming that you are starting the software first and then attempting to open the picture on the CD from the software package. If this is not the case, please let me know. Also, do you have this problem when attempting to view the image through the Windows XP viewer by clicking on the image on the CD?
Another issue may be the CD brand. Have you had this problem with different CDR disk brands? From experimentation, Sony and Memorex disks work better than other brands on my built-in Panasonic CDRW and my wife's Plexwriter CDRW drive. While I have not experience the picture viewing problem you are having, I have had many problems playing music files from other CDR brands that I do not have with these two.
Howard
Thank you for providing the details on the computer. I have a Gateway with the same memory and video card. I use Windows XP Professional which has a built-in viewer and often copy 4 to 6 megabyte JPEG files to CDRs using Easy CD Creator Platnium 5 and the built-in drive. I also do this with music WAV files that are 40+ megabytes.
What I have learned from experience is that Windows XP manages the settings for some hardware components by sharing them. That is fine as long as you don't decide to use the two items being shared by one resource at the same time. For me, the problem has been using my USB2.0 port and internet connection at the same time. Resources simply aren't there and neither works well when both are used at the same time. In your case, the file may be fine but if the CDRW drive and the video card are using the same resource, what you are experiencing will occur. And since the resource allocation is not the same each time the computer is started unless you manually set all the resource settings (don't!!), this problem will occur at random.
Since you appear to have this problem with mutliple software packages, I am assuming that you are starting the software first and then attempting to open the picture on the CD from the software package. If this is not the case, please let me know. Also, do you have this problem when attempting to view the image through the Windows XP viewer by clicking on the image on the CD?
Another issue may be the CD brand. Have you had this problem with different CDR disk brands? From experimentation, Sony and Memorex disks work better than other brands on my built-in Panasonic CDRW and my wife's Plexwriter CDRW drive. While I have not experience the picture viewing problem you are having, I have had many problems playing music files from other CDR brands that I do not have with these two.
Howard
I'm using the Roxio Easy CD Creator that came with my Dell.
I tried setting the option to copy to hard drive first, and that
did not help.
It's strange that's the problem is very sporadic. Some images will
be fine and others look shifted, or part of the image is black or
part of the image is not clear. The size of the bad images on the
cd are the same size as
the original image.
I've tried viewing the image in BreezeBrowser, Photoshop, and
Explorer and they are bad in all of those.. so it is definitely a
problem with the
image stored on the cd and not the viewer program.
thanks for all your help !!![]()