OT: EBAY selling 101

steve leonardo

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Location
sacramento, US
Since lots of people here have ebay questions, I will post a few tips...

1. Have some one with very many positive feedback post it for you. Ideally have someone with 100+ positive feedback sell for you. Having this normally attracts more buyers, bigger and more carefree spenders. That means higher ending price.

2. For hot products (products that lots of people want like the D60), do not put a reserve price. Or alternatively if you are afraid that some server crash will affect you, then put a reserve price, but tell everyone outright that your reserve price is XXXX, and that the only reason you have it there is to protect you incase there is a server crash right when your auction ends. Reserve price is there to protect you, it is not there for you to trick other people to bid higher. Starting price does not matter. If it is a hot product, I start out something like 1.00 dollar. Who cares, it will go up quick anyway.

3. Offer all possible payment options. Accept Money orders, cashiers checks, personal checks, paypal, and even credit cards (thru paypal or merchant account). Just put a condition that if they pay by personal checks that you will wait till it clears.

4. Add pictures, but dont add a generic picture from some Canon site. Add your own picture. Take a shot with all the stuff it came with. Include the box, the wrapping materials, accesories, etc.

5. Add a picture of your receipt or other paper work and explain where you bought it from. State that you have US warranty or whatever warranty. You are the first and only owner and that your product is not a gray market, B product, etc. Of course you should not lie.

6. Be very clear with shipping. Do some initial research and determine how much it will ship for. Then state it that shipping is XX and state you do not charge handling fee. Be very clear about insurance. Dont just state buyer will pay insurance. The best is to say, you pay XX for shipping and insurance. "If actual cost of shipping/insurance turns out higher, I will pay for the difference." So, do research and try to be accurate.

7. Add some incentives into it. For example. If price is 1500 or more, you will pay for shipping. or If price is 1500 or more, you will throw in your 128 CF card. I have also done incentives like this. If you have more than 100 positive feedbacks, I will take personal checks and will ship immediately. I have taken this risk all the time and never had a problem. Of course you need to weight this out with the total cost of the item.

8. Lastly give opportunities for people to contact you. Leave you email, alternate email, leave a phone number for people to ask questions.

If you have 1 to 8 and a hot product, not only will you be able to sell, but you will sell higher than people who do not have 1 to 8 above.

If you have any questions about selling in ebay, let me know.
 
Steve,
This is great. Thank You for posting this and sharing your experience.

Luc
Since lots of people here have ebay questions, I will post a few
tips...

1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.

2. For hot products (products that lots of people want like the
D60), do not put a reserve price. Or alternatively if you are
afraid that some server crash will affect you, then put a reserve
price, but tell everyone outright that your reserve price is XXXX,
and that the only reason you have it there is to protect you incase
there is a server crash right when your auction ends. Reserve
price is there to protect you, it is not there for you to trick
other people to bid higher. Starting price does not matter. If it
is a hot product, I start out something like 1.00 dollar. Who
cares, it will go up quick anyway.

3. Offer all possible payment options. Accept Money orders,
cashiers checks, personal checks, paypal, and even credit cards
(thru paypal or merchant account). Just put a condition that if
they pay by personal checks that you will wait till it clears.

4. Add pictures, but dont add a generic picture from some Canon
site. Add your own picture. Take a shot with all the stuff it
came with. Include the box, the wrapping materials, accesories,
etc.

5. Add a picture of your receipt or other paper work and explain
where you bought it from. State that you have US warranty or
whatever warranty. You are the first and only owner and that your
product is not a gray market, B product, etc. Of course you should
not lie.

6. Be very clear with shipping. Do some initial research and
determine how much it will ship for. Then state it that shipping
is XX and state you do not charge handling fee. Be very clear
about insurance. Dont just state buyer will pay insurance. The
best is to say, you pay XX for shipping and insurance. "If actual
cost of shipping/insurance turns out higher, I will pay for the
difference." So, do research and try to be accurate.

7. Add some incentives into it. For example. If price is 1500 or
more, you will pay for shipping. or If price is 1500 or more, you
will throw in your 128 CF card. I have also done incentives like
this. If you have more than 100 positive feedbacks, I will take
personal checks and will ship immediately. I have taken this risk
all the time and never had a problem. Of course you need to weight
this out with the total cost of the item.

8. Lastly give opportunities for people to contact you. Leave you
email, alternate email, leave a phone number for people to ask
questions.

If you have 1 to 8 and a hot product, not only will you be able to
sell, but you will sell higher than people who do not have 1 to 8
above.

If you have any questions about selling in ebay, let me know.
--
Passionate about digital photography
 
9. Put your description in plain english, check your spelling and make sure the grammer is correct. Buyers are more comfortable with an informed and educated seller.

10. Be completly honest and above board in your description. Tell it like it is. Honesty in the description helps build trust, which brings out the bidders!

legalize UPDOC!
 
Hey, you should put out this "Top 10 Secrets for Making Big Bucks" and sell it on eBay ;)

Seriously though, good suggestions.
9. Put your description in plain english, check your spelling and
make sure the grammer is correct. Buyers are more comfortable with
an informed and educated seller.

10. Be completly honest and above board in your description. Tell
it like it is. Honesty in the description helps build trust, which
brings out the bidders!

legalize UPDOC!
 
Paul,

Not to be a jerk or anything, but I just couldn't stand the irony - it's spelled "grammar." ;-)
9. Put your description in plain english, check your spelling and
make sure the grammer is correct. Buyers are more comfortable with
an informed and educated seller.

10. Be completly honest and above board in your description. Tell
it like it is. Honesty in the description helps build trust, which
brings out the bidders!

legalize UPDOC!
--

EOS D60, 50mm 1.8, Sigma 15-30, 28-135 IS, 100-400L IS, Bogen monopod, 380EX Speedlight, an old Pro90 in the trunk of my car (just in case) and a very happy trigger finger.
 
11. Make sure you get the right keywords in the title.

If people are searching listing titles for Canon EOS D60 and your auction only lists Canon D60 in the title, your listing will not be returned in the results. (This is just an example - I don't know if this is what people are searching for).

12. List the reason you are selling it.

Although selling a D60 might be an exception (based on the price of the 10D), I think buyers like to know why the item is being sold.

13. Promise and deliver fast shipping.

Not necessarily next day or second day delivery, but ship it within a business day or two of receiving payment.

You gave a good list - it should help many forum members foraying into eBay.

Bryan
--
http://www.save-u.com
http://www.nationalticket.com
 
Are you assuming that we personally know someone who is an "EBay nerd"? Just curious - we don't really have EBay here in Sweden, but we have similar sites and these tips are great.
--
D60, 16-35/2.8L, 50/1.4, 28-135 IS, 420EX, 550EX
 
I'm very sure you can participate in Ebay even if you are from Sweden. I'm sure lots of Swedish people sell Swedish items that are well loved by collectors outside of Sweden. For example? Saab parts, Saab collectibles.

However with that said, I would have to agree that as a buyer, I will look pass foreign sellers first. I will only buy from a foreign seller if I'm desperate and if the price is so much lower that it is worth paying for international shipping.

Don't get me wrong, I have bought Contax/Carl Zeiss glass/parts form European countries before and I got very good deals.
 
Steve,

Thanks for the suggestions on maximizing the final auction prices on eBay. I've added a few comments to your suggestions that will also help protect sellers from the scammers out there.
1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.
While I agree that the higher the feedback rating is, the better, one must analyze the feedback. As a buyer, I would prefer to buy from a seller who has 25 positives as a seller, instead of a seller who has 100 positives as a buyer. I mention this because there are a lot of hijacked eBay accounts out there where the "seller" has a long history as a buyer of $5 and $10 trinkets and then all of a sudden he has a 1Ds for sale. It could be legit, but it would make me very wary.
3. Offer all possible payment options. Accept Money orders,
cashiers checks, personal checks, paypal, and even credit cards
(thru paypal or merchant account). Just put a condition that if
they pay by personal checks that you will wait till it clears.
To each his own on this one. There are a lot of bogus money orders and cashiers checks floating around out there. I've started a policy where my terms state that any payments made by cashiers/personal check or money order must clear my bank before shipping. Paypal users must be confirmed AND verified and I will only ship to the confirmed address. Also, as a US seller, I will not ship internationally. These policies have not hurt my auctions.
5. Add a picture of your receipt or other paper work and explain
where you bought it from.
I haven't found it necessary to do this, but it probably wouldn't hurt as long as the personal information is blotted out.
State that you have US warranty or whatever warranty.
Of course you should not lie.
Just FYI, Canon's original warranty is not transferable.
6. Be very clear with shipping. Do some initial research and
determine how much it will ship for. Then state it that shipping
is XX and state you do not charge handling fee. Be very clear
about insurance. Dont just state buyer will pay insurance. The
best is to say, you pay XX for shipping and insurance. "If actual
cost of shipping/insurance turns out higher, I will pay for the
difference." So, do research and try to be accurate.
I agree that the buyer should be required to pay insurance. Don't give him the option to choose.

I do include handling in my shipping charges. Too many folks think that s/h is only about shipping. There are other costs to the seller besides shipping. The seller also has to pay eBay/Paypal transaction fees, and handling charges help offset those costs.

Another reason to include the handling charges is to weed out the nit-pickers. Those that will nit-pick you over your s/h/i charges are the same ones that will pull out a 20X loupe and find a hairline scratch on your camera that you were unaware of, and then cause you all kinds of grief after the transaction. It is best to weed out these anal-retentives before they bid on your auction. I feel that a s/h/i charge of $25-$30 is not unreasonale for a D60.

Regards,

Pete
 
14. Start your auction so that it ends during the evening hours - California time. Do not have your auction end on Monday or Tuesday. Sunday evening is claimed to be the best. I have also had good luck on my auctions with Thursday through Saturday evening ending times.

Conversely, I have found some great deals with auctions ending early Monday morning!
--
legalize UPDOC!
 
This morning, i scanned through about 10 ebay D60 auctions in ebay. Here are my comments.

1. Most of the buyers have 0 ratings. It could be that most of them are just new to Ebay. You need to be careful, but it does not mean they are fraudulent.

2. There seem to be dealers that are selling the camera brand new with receipt and US warranty at 1,675. This in itself will set the maximum price of used D60s.

3. If you are selling your D60 make sure you have something in addition to offer like lens, CF, otherwise people will be attracted to number 2 above. Those in number 2 often have lots of good feedback to back them up too.

4. One bad example of what a seller did is this...This is what you should not do...

Item number 2914725569

He stated...

"Due to the high level of fraud, I reserve the right NOT to sell to bidders with NO feedback and sell it to the next highest bidder. Please continue to bid with confidence. Thank You."

What this allows a buyer to do is that if a buyer wants to win it, he will then make a low bid at about say 1250 with a id that has good feedback. He will then ask a friend or use another id with 0 feedback or better still with negative feedback and bid higher. He could bid it as high as possible so that no one else beats him. Guess what the seller will do. He will sell it to the next highest bidder? at what price? 1250.00 or whatever low bid he did.

There are a lot of tricks in Ebay, try not to shoot yourself in the foot.

Let me know if you have any questions.
Since lots of people here have ebay questions, I will post a few
tips...

1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.

2. For hot products (products that lots of people want like the
D60), do not put a reserve price. Or alternatively if you are
afraid that some server crash will affect you, then put a reserve
price, but tell everyone outright that your reserve price is XXXX,
and that the only reason you have it there is to protect you incase
there is a server crash right when your auction ends. Reserve
price is there to protect you, it is not there for you to trick
other people to bid higher. Starting price does not matter. If it
is a hot product, I start out something like 1.00 dollar. Who
cares, it will go up quick anyway.

3. Offer all possible payment options. Accept Money orders,
cashiers checks, personal checks, paypal, and even credit cards
(thru paypal or merchant account). Just put a condition that if
they pay by personal checks that you will wait till it clears.

4. Add pictures, but dont add a generic picture from some Canon
site. Add your own picture. Take a shot with all the stuff it
came with. Include the box, the wrapping materials, accesories,
etc.

5. Add a picture of your receipt or other paper work and explain
where you bought it from. State that you have US warranty or
whatever warranty. You are the first and only owner and that your
product is not a gray market, B product, etc. Of course you should
not lie.

6. Be very clear with shipping. Do some initial research and
determine how much it will ship for. Then state it that shipping
is XX and state you do not charge handling fee. Be very clear
about insurance. Dont just state buyer will pay insurance. The
best is to say, you pay XX for shipping and insurance. "If actual
cost of shipping/insurance turns out higher, I will pay for the
difference." So, do research and try to be accurate.

7. Add some incentives into it. For example. If price is 1500 or
more, you will pay for shipping. or If price is 1500 or more, you
will throw in your 128 CF card. I have also done incentives like
this. If you have more than 100 positive feedbacks, I will take
personal checks and will ship immediately. I have taken this risk
all the time and never had a problem. Of course you need to weight
this out with the total cost of the item.

8. Lastly give opportunities for people to contact you. Leave you
email, alternate email, leave a phone number for people to ask
questions.

If you have 1 to 8 and a hot product, not only will you be able to
sell, but you will sell higher than people who do not have 1 to 8
above.

If you have any questions about selling in ebay, let me know.
 
1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.
What if I only have 5 feedback comments and don't know any body with a lot of feedback? Is there a service that might help?

--
kd
Since lots of people here have ebay questions, I will post a few
tips...

1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.

2. For hot products (products that lots of people want like the
D60), do not put a reserve price. Or alternatively if you are
afraid that some server crash will affect you, then put a reserve
price, but tell everyone outright that your reserve price is XXXX,
and that the only reason you have it there is to protect you incase
there is a server crash right when your auction ends. Reserve
price is there to protect you, it is not there for you to trick
other people to bid higher. Starting price does not matter. If it
is a hot product, I start out something like 1.00 dollar. Who
cares, it will go up quick anyway.

3. Offer all possible payment options. Accept Money orders,
cashiers checks, personal checks, paypal, and even credit cards
(thru paypal or merchant account). Just put a condition that if
they pay by personal checks that you will wait till it clears.

4. Add pictures, but dont add a generic picture from some Canon
site. Add your own picture. Take a shot with all the stuff it
came with. Include the box, the wrapping materials, accesories,
etc.

5. Add a picture of your receipt or other paper work and explain
where you bought it from. State that you have US warranty or
whatever warranty. You are the first and only owner and that your
product is not a gray market, B product, etc. Of course you should
not lie.

6. Be very clear with shipping. Do some initial research and
determine how much it will ship for. Then state it that shipping
is XX and state you do not charge handling fee. Be very clear
about insurance. Dont just state buyer will pay insurance. The
best is to say, you pay XX for shipping and insurance. "If actual
cost of shipping/insurance turns out higher, I will pay for the
difference." So, do research and try to be accurate.

7. Add some incentives into it. For example. If price is 1500 or
more, you will pay for shipping. or If price is 1500 or more, you
will throw in your 128 CF card. I have also done incentives like
this. If you have more than 100 positive feedbacks, I will take
personal checks and will ship immediately. I have taken this risk
all the time and never had a problem. Of course you need to weight
this out with the total cost of the item.

8. Lastly give opportunities for people to contact you. Leave you
email, alternate email, leave a phone number for people to ask
questions.

If you have 1 to 8 and a hot product, not only will you be able to
sell, but you will sell higher than people who do not have 1 to 8
above.

If you have any questions about selling in ebay, let me know.
 
You should be able to do it with 5 feedback. I just wanted to point out that having more feedback allows for a higher chance that the final bid ends higher.
1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.
What if I only have 5 feedback comments and don't know any body
with a lot of feedback? Is there a service that might help?

--
kd
Since lots of people here have ebay questions, I will post a few
tips...

1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.

2. For hot products (products that lots of people want like the
D60), do not put a reserve price. Or alternatively if you are
afraid that some server crash will affect you, then put a reserve
price, but tell everyone outright that your reserve price is XXXX,
and that the only reason you have it there is to protect you incase
there is a server crash right when your auction ends. Reserve
price is there to protect you, it is not there for you to trick
other people to bid higher. Starting price does not matter. If it
is a hot product, I start out something like 1.00 dollar. Who
cares, it will go up quick anyway.

3. Offer all possible payment options. Accept Money orders,
cashiers checks, personal checks, paypal, and even credit cards
(thru paypal or merchant account). Just put a condition that if
they pay by personal checks that you will wait till it clears.

4. Add pictures, but dont add a generic picture from some Canon
site. Add your own picture. Take a shot with all the stuff it
came with. Include the box, the wrapping materials, accesories,
etc.

5. Add a picture of your receipt or other paper work and explain
where you bought it from. State that you have US warranty or
whatever warranty. You are the first and only owner and that your
product is not a gray market, B product, etc. Of course you should
not lie.

6. Be very clear with shipping. Do some initial research and
determine how much it will ship for. Then state it that shipping
is XX and state you do not charge handling fee. Be very clear
about insurance. Dont just state buyer will pay insurance. The
best is to say, you pay XX for shipping and insurance. "If actual
cost of shipping/insurance turns out higher, I will pay for the
difference." So, do research and try to be accurate.

7. Add some incentives into it. For example. If price is 1500 or
more, you will pay for shipping. or If price is 1500 or more, you
will throw in your 128 CF card. I have also done incentives like
this. If you have more than 100 positive feedbacks, I will take
personal checks and will ship immediately. I have taken this risk
all the time and never had a problem. Of course you need to weight
this out with the total cost of the item.

8. Lastly give opportunities for people to contact you. Leave you
email, alternate email, leave a phone number for people to ask
questions.

If you have 1 to 8 and a hot product, not only will you be able to
sell, but you will sell higher than people who do not have 1 to 8
above.

If you have any questions about selling in ebay, let me know.
 
11. Make sure you get the right keywords in the title.

If people are searching listing titles for Canon EOS D60 and your
auction only lists Canon D60 in the title, your listing will not be
returned in the results. (This is just an example - I don't know if
this is what people are searching for).
AMEN!! I just sold my D30 on ebay, but got off to a rough start when I lasted it as a D-30, not D30. Until I corrected this seemingly minor point (that is, added to, because you can't change once an auction is in progress), I was not coming up on any searches....
 
Since lots of people here have ebay questions, I will post a few
tips...

1. Have some one with very many positive feedback post it for you.
Ideally have someone with 100+ positive feedback sell for you.
Having this normally attracts more buyers, bigger and more carefree
spenders. That means higher ending price.

2. For hot products (products that lots of people want like the
D60), do not put a reserve price. Or alternatively if you are
afraid that some server crash will affect you, then put a reserve
price, but tell everyone outright that your reserve price is XXXX,
and that the only reason you have it there is to protect you incase
there is a server crash right when your auction ends. Reserve
price is there to protect you, it is not there for you to trick
other people to bid higher. Starting price does not matter. If it
is a hot product, I start out something like 1.00 dollar. Who
cares, it will go up quick anyway.

3. Offer all possible payment options. Accept Money orders,
cashiers checks, personal checks, paypal, and even credit cards
(thru paypal or merchant account). Just put a condition that if
they pay by personal checks that you will wait till it clears.

4. Add pictures, but dont add a generic picture from some Canon
site. Add your own picture. Take a shot with all the stuff it
came with. Include the box, the wrapping materials, accesories,
etc.

5. Add a picture of your receipt or other paper work and explain
where you bought it from. State that you have US warranty or
whatever warranty. You are the first and only owner and that your
product is not a gray market, B product, etc. Of course you should
not lie.

6. Be very clear with shipping. Do some initial research and
determine how much it will ship for. Then state it that shipping
is XX and state you do not charge handling fee. Be very clear
about insurance. Dont just state buyer will pay insurance. The
best is to say, you pay XX for shipping and insurance. "If actual
cost of shipping/insurance turns out higher, I will pay for the
difference." So, do research and try to be accurate.

7. Add some incentives into it. For example. If price is 1500 or
more, you will pay for shipping. or If price is 1500 or more, you
will throw in your 128 CF card. I have also done incentives like
this. If you have more than 100 positive feedbacks, I will take
personal checks and will ship immediately. I have taken this risk
all the time and never had a problem. Of course you need to weight
this out with the total cost of the item.

8. Lastly give opportunities for people to contact you. Leave you
email, alternate email, leave a phone number for people to ask
questions.

If you have 1 to 8 and a hot product, not only will you be able to
sell, but you will sell higher than people who do not have 1 to 8
above.

If you have any questions about selling in ebay, let me know.
--
Jim

'cause life is a lesson – you learn it when you’re through' - LB
 
This is kind of on topic...

I am talking to someone in Spain who is offering me a "brand new Canon 1Ds for $1700US" he claims that he was able to get the product at a very low price in Spain and that it is absolutely brand new with no strings attached. He has 35 positive feedback in his history.

Should I believe him???!

Thanks!

Duncan
 
use your frickin' common sense. sorry to be blunt, but i mean really, how could you possibly believe this bull$hit. they guy is so obviously a scammer it beggars belief.

didnt anyone ever tell you, if it seems to good to be true, it probably is?

yeesh.
Should I believe him???!
I wouldnt!! Thats just way to cheap. If it's to good to be
true.....you get the point.

--
Scott A Sanders
--
------------------------------------
i was gonna type something witty here but then i changed my mind.
 
Well clearly I was skeptical... and would need some pretty secure arngments to act on it.... but I guess it is just that tiny voice inside of me hoping for it to be true ;)

Duncan
didnt anyone ever tell you, if it seems to good to be true, it
probably is?

yeesh.
Should I believe him???!
I wouldnt!! Thats just way to cheap. If it's to good to be
true.....you get the point.

--
Scott A Sanders
--
------------------------------------
i was gonna type something witty here but then i changed my mind.
 

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