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ACDSee support?
- Thread starter fabiom
- Start date
Doug Ames
Forum Enthusiast
You must be kidding! When did anyone ever get a useful answer from technical support for any product? (with the notable exception of author-supported shareware such as iMatch).
Doug,
There are a few companies that do a decent job. Usually it is smaller companies that do well with it. Companies like acdsee are just used to being able to ignore their customers, because people keep buying their software. Their competitors like imatch and compupic gain customers because they actually service them well.
Adam
There are a few companies that do a decent job. Usually it is smaller companies that do well with it. Companies like acdsee are just used to being able to ignore their customers, because people keep buying their software. Their competitors like imatch and compupic gain customers because they actually service them well.
Adam
SWATBoss
Forum Enthusiast
I've always gotten prompt and helpful responses from ACDSee. I'm on my computer at work now, but if memory serves me correctly, I've gotten my responses from a gentleman named Chris Corbett. The fixes have been right on the money.
Sorry to hear about your experiences to the contrary.
Sorry to hear about your experiences to the contrary.
Which e-mail address you sent to?
Which code you put in your e-mail? I mean: the licence one or the UniqueID or else?
Perhaps you already got the answer to my question: how do I acquire images from a G3?
Thanks.
Which code you put in your e-mail? I mean: the licence one or the UniqueID or else?
Perhaps you already got the answer to my question: how do I acquire images from a G3?
Thanks.
MrScary
Veteran Member
--Would It be Far Better Buying a "Card Reader"...n Easier in the long run, n short run if ya like...
regards,
MrScary (DennisR)
Swansea, Wales. UK
http://www.pbase.com/dennisr
http://community.webshots.com/user/mrscarecrow
Fuji S602z--2 Minolta 7000 35mm--Koni Rapid Amiga 200 6x7
Bruce W Given
Well-known member
Based upon the glowing dpreview review of ACDSee 5.0, I downloaded the evaluation program. After one initial success at downloading images from my Canon G2, all subsequent attempts served only to lock up the entire program. Tried the tech support e-mail and received a prompt automatic support but the followup appeared to also be an automated response and did not at all address my problem. I actually think IMatch is easier to use.
Bob Freeman
Forum Enthusiast
Kevin,
At what email address (for Chris Corbett) did you send an inquiry about ACDSee?
Bob Freeman, Tallahassee, FL [CP4500, CP950(2), TC-E2, WC-E63, SB28, Pbase and Dpreview financial supporter; http://www.pbase.com/bfreeman]
At what email address (for Chris Corbett) did you send an inquiry about ACDSee?
Bob Freeman, Tallahassee, FL [CP4500, CP950(2), TC-E2, WC-E63, SB28, Pbase and Dpreview financial supporter; http://www.pbase.com/bfreeman]
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