I had a Drobo 4 Bay for years and used it just for backup, was kind of slow, very slow, but good enough for backup purposes.
Then I made the mistake to buy a new 5 bay box. After a couple of days, the power supply failed and died and with it all five drives in the box.
I replaced the box @ my dealer, but this one was extremely slow (took more than a week to copy 300 GB data. But all was "green" in the dashboard, no warning, no sign of failure or problems.
I contacted the service and they let me send a log (you cannot read the log yourself, it's encrypted!). They said after analyzing the log, one of the (new) drives would show a problem and would be about to fail. But WHY is the box not giving any warning sign and instead is operating dead slow?? After replacing the drive, the box was slightly faster, but still slow.
The service was not really of any help (not to say a nightmare) and did also not replace the 5 dead drives of the first box. So I returned the second as well and bought a Synology instead. Needless to say, that the "defective" drive still works fine with its S.M.A.R.T. Status all green until today.
Bottom line: Don't trust Drobo's software, nor their service. It's the worst experience I ever had with a storage box - which is supposed to be reliable! - and a "service" organization not giving any useful help
The two Synos (DS1511+) I now have work fine for more than a year now and are really fast and almost as easy to handle as the Drobo. The old Drobo is still for sale, who's interested?
Frank
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