Well here is the full skinny on this...
I dropped the S100 to be reviewed by the technicians at Canon here in Hong Kong. Urgent was the call from me as we fly out in two days, 5 days back when I took it in. Hong Kong is awesome for people like me. What technical service center has hours from 11am till 7pm on weekends and stays open way later on weekdays. The whole city seems to sleep in in a shopping viewpoint and is so busy after hours. It's something to behold. All that aside, it means you can drop in to the Canon service center after dinner on the weekend if you have an early one. So given that we drop in and check on progress. Technician report is unit is OK. So I spend the next 20 minutes trying to show the customer service rep how bad the issue is. They can not test the camera against another S100 as they do not have one to test and the technician has said everything is ok, within boundaries. So, after I wax on about the error and the shifts of LCD displays, she suggests I go downstairs and test against the shop stock in the Hong Kong Canon showroom. I do that, and after further rants and comparisons with the sales staff there, they say, and agree with me that yes there is an issue. Finally a breakthrough. I have to wait for telephone calls to be made. I compare my own previously in service S100 with a huge range of Canon cameras. The best camera LCD in the show room hands down is the G12. Awesome. All the others, IXUS and the like are a bit pink like the S95 but all better than my camera save one very cheap IXUS that was almost identical. Shock! Anyway the histogram on my S100 was different to the shop ones. That was the main swinging in the sales staffs opinions and now they are on my side.
There was a huge crowd around the G1X, couldn't test that.
So next once all the tests have been done by the sales staff and phone calls made to the appropriate people, something happens. They are going to do a body swap. That is the case gets removed and swapped. That they can do on the weekend and within one day. Awesome!! I hope for the best as they say they can not promise any improvement.
But I get a call at 6.15pm on Saturday saying it's ready. We are on Hong Kong Island and jump on the MTR in a rush over to Kowloon but no need the transport gets us there in 5 minutes.
I go in to test the camera and BOOM! So much better. I am happy and super ecstatic.
This does come with some warnings however.
S100's are green tinged at best and no-where near neutral.
Most all other Canon cameras are pink tinged. That is from being in the showroom and looking at them all. This includes my old S95.
The Pro-sumer large non-pocketable G12 has a great neutral screen (in the shop anyway) with crisp whites and the best display on anything apart from the G1X which I can't get near.
So it's a green tint we have and it is much darker feel. It is now with a new guts that I am going to be "In love with the night" - maybe valentines day has something to do with that.
Canon says "Delighting you always" and we made fun of that expecting they would not. But given an hour of ranting and raving they did.
Thank goodness, saved
I dropped the S100 to be reviewed by the technicians at Canon here in Hong Kong. Urgent was the call from me as we fly out in two days, 5 days back when I took it in. Hong Kong is awesome for people like me. What technical service center has hours from 11am till 7pm on weekends and stays open way later on weekdays. The whole city seems to sleep in in a shopping viewpoint and is so busy after hours. It's something to behold. All that aside, it means you can drop in to the Canon service center after dinner on the weekend if you have an early one. So given that we drop in and check on progress. Technician report is unit is OK. So I spend the next 20 minutes trying to show the customer service rep how bad the issue is. They can not test the camera against another S100 as they do not have one to test and the technician has said everything is ok, within boundaries. So, after I wax on about the error and the shifts of LCD displays, she suggests I go downstairs and test against the shop stock in the Hong Kong Canon showroom. I do that, and after further rants and comparisons with the sales staff there, they say, and agree with me that yes there is an issue. Finally a breakthrough. I have to wait for telephone calls to be made. I compare my own previously in service S100 with a huge range of Canon cameras. The best camera LCD in the show room hands down is the G12. Awesome. All the others, IXUS and the like are a bit pink like the S95 but all better than my camera save one very cheap IXUS that was almost identical. Shock! Anyway the histogram on my S100 was different to the shop ones. That was the main swinging in the sales staffs opinions and now they are on my side.
There was a huge crowd around the G1X, couldn't test that.
So next once all the tests have been done by the sales staff and phone calls made to the appropriate people, something happens. They are going to do a body swap. That is the case gets removed and swapped. That they can do on the weekend and within one day. Awesome!! I hope for the best as they say they can not promise any improvement.
But I get a call at 6.15pm on Saturday saying it's ready. We are on Hong Kong Island and jump on the MTR in a rush over to Kowloon but no need the transport gets us there in 5 minutes.
I go in to test the camera and BOOM! So much better. I am happy and super ecstatic.
This does come with some warnings however.
S100's are green tinged at best and no-where near neutral.
Most all other Canon cameras are pink tinged. That is from being in the showroom and looking at them all. This includes my old S95.
The Pro-sumer large non-pocketable G12 has a great neutral screen (in the shop anyway) with crisp whites and the best display on anything apart from the G1X which I can't get near.
So it's a green tint we have and it is much darker feel. It is now with a new guts that I am going to be "In love with the night" - maybe valentines day has something to do with that.
Canon says "Delighting you always" and we made fun of that expecting they would not. But given an hour of ranting and raving they did.
Thank goodness, saved
