JerryG1
Senior Member
I personally understand that. And I undestand that wall street perceptions play a role in corporate policies. But wall street pressures are an unworthy and fleeting reason for screwing a segment of a customer base.
Despite Adobe's apparent target audience for Photoshop, I suspect that hobbyist photographers make up a significant market for PS. Of course we'll never know the breakdown, but anecdotally, I am in a club with over 200 photgraphers, the vast majority of whom are amateurs. I'd say that over half of us use Photoshop (not Elements).
My issue with this whole update pricing change involves Adobe's relation to its customers. In effect, Adobe is reneging on a promise -- made through their well-publicized former upgrade policy -- that purchasers of CS 3, 4, and 5 would get deeply discounted update pricing when they next decide to purchase for up to three versions down the road.
Now if the upgrade policy was some secret internal corporate thing, I would not call it a "promise." But, the policy was publicized, used as a marketing tool, and it communicated added value for price. To change the policy and apply it retroactively to purchasers of CS4 and 5 is IMO extremely unfair. It's the retroactive part that bites. Unless the advertised policy at the time of purchase prevails, Adobe's publicized policies are valueless the day after you read them, subject to whimsical revision.
As an buyer of PS CS 5, I want what I was promised when I purchased: to next purchase CS 8 at a discounted upgrade price. As it now stands, I have to buy CS6 to receive an upgrade discount.
Hope I didn't shoot the messanger!
--
JerryG
My galleries at:
http://www.pbase.com/jerryg1
