Reading mode: Light Dark

Painter's going back

  • Thread starter Thread starter Jack A. Zucker
  • Start date Start date
Go to last post
J

Jack A. Zucker

Guest
What a piece of !@#$!@#$

It crashed again while saving and I lost 2 hours worth of work. I guess the only way to really use it is to save as a different name every time you save .

I can't put up with this. Hopefully, I can return the $50 Painter 7 WOW! book I bought from Borders...

(P.S.)

Before folks start getting on my case about not saving as I was going along, I do. I save about every 15 minutes. The problem is that on one of the saves, it crashed while saving, ruining the file...

Jaz
 
Painter is a fantastic program, you just have to get accustomed to it. I have spent the last semester in a class of 50+ students and crashing and loosing work was not a problem.

If you save as the first time and then save each time there after you should not have a problem. I just responded to another thread re same thing. But basically one of the problems is using the tools way to big, so that it can just overwhelm the biggest computer around. I have done that and learned my lesson.

You might try calling procreate and ask for tech support to see if it is anything associated with your graphics card or operating system, they are very helpful.

I have read here before people talking about not getting any support from corel, it is not a corel product, it was bought out by procreate, that is where to go for the help. Unless I am mistaken and it is the other way around, but i am pretty sure it is procreate now.
 
platscha said:
Painter is a fantastic program, you just have to get accustomed to
it. I have spent the last semester in a class of 50+ students and
crashing and loosing work was not a problem.
If you save as the first time and then save each time there after
you should not have a problem.
Click to expand...
I'll give that a try. One weird thing is that it always prompts me for a filename when doing a regular save. It acts as if I had done a save as...
platscha said:
I just responded to another thread
re same thing. But basically one of the problems is using the
tools way to big, so that it can just overwhelm the biggest
computer around.
Click to expand...
Not sure I understand. One thing I should mention is that I'm editing D60 files which are 3072x2048. Corel told me that is larger than their typical file...
platscha said:
I have done that and learned my lesson.
You might try calling procreate and ask for tech support to see if
it is anything associated with your graphics card or operating
system, they are very helpful.
Click to expand...
I already did that...
platscha said:
I have read here before people talking about not getting any
support from corel, it is not a corel product, it was bought out by
procreate, that is where to go for the help. Unless I am mistaken
and it is the other way around, but i am pretty sure it is
procreate now.
Click to expand...
I can't remember who I called but it was a number off of the procreate site...

Thanks for your help...
--
http://www.jackzucker.com
 
It's going back. I tried all the suggestions. This time it crashed whlie saving it's native file format (RIFF) so there's no question about it not being able to save PSD files like someone suggested. When I try to load the file I spent 1 hour working on I get "Bad RIFF data. What a piece of you-know-what...

Another few issues:
  • It also periodically loses it's notion of what type of layer I've saved so when I bring up a RIFF file that previously had a water color layer, the layer comes up as a non water colored layer and I can't paint on it with water color brushes anymore.
  • I was excited to see the notes section of the layer attribute dialog. I meticulously recorded what brushes were used in the layer. Unfortunately, when I brought the RIFF file back up a second time it had not saved the notes...
What a shame. It's a wonderful idea with amazing features but it's implemented extremely poorly.

Thanks everyone for all your help and suggestions but at this point the money I have invested in the software and book can be put to better use.
 
Isabel Cutler said:
I want to know how they handled the refund after you used the
product...I really want to see if I have the problems you're
having...but if they won't give a credit on an opened
program........
isabel
Click to expand...
I had asked them prior to buying it and was told there is a 30 day satisfaction guarantee so I don't anticipate any problems.

--
http://www.jackzucker.com
 
Jack A. Zucker said:
Isabel Cutler said:
I want to know how they handled the refund after you used the
product...I really want to see if I have the problems you're
having...but if they won't give a credit on an opened
program........
isabel
Click to expand...
I had asked them prior to buying it and was told there is a 30 day
satisfaction guarantee so I don't anticipate any problems.

--
http://www.jackzucker.com
Click to expand...
--
http://groups.yahoo.com/group/Digipets/?yguid=11497599
http://www.pBase.com/isabel95
pBase supporter
 
shan canfield said:
--Jack
Do you have Photoshop 7? The new painting engine is incredible.
Here's a short quicktime video on some of it's capabilities. It's
just the very tip of the iceberg! Click on the "New Painting
Engine" movie
http://www.adobe.com/products/photoshop/newfeatures.html
Visit the home for Photoshopaholics at
http://www.shanzcan.com
Click to expand...
I'll check that out. I am familiar with some of the new painting engine features. I quickly did this painting using the pattern brush / water color brush with textured bristles. It needs a lot of work but it's not bad for 20 minutes....



--
http://www.jackzucker.com
 
I sent Karen Sperling a check for 3 Paint CDs on Dec. 22 from NC. I emailed her to stop the shipment and not to deposit the check. I just heard from her that the check came yesterday and she deposited it! I guess they have all sorts of speed on the holiday mail. At any rate she is sending me a refund. That means all I have to do is return the Painter and the Wow book. I'll be glad when that's all done. I really haven't investigated the painter engine in PS7...I think that will keep me busy enough. The less frustrating software I have to deal with the better! The stress level increases in direct proportion to the number of unread software manuals in the closet.
Isabel

http://groups.yahoo.com/group/Digipets/?yguid=11497599
http://www.pBase.com/isabel95
pBase supporter
 
Isabel,

I'm sorry. I feel like I was the cause of you getting so excited about painter 7 in the first place...
Isabel Cutler said:
I sent Karen Sperling a check for 3 Paint CDs on Dec. 22 from NC.
I emailed her to stop the shipment and not to deposit the check. I
just heard from her that the check came yesterday and she deposited
it! I guess they have all sorts of speed on the holiday mail. At
any rate she is sending me a refund. That means all I have to do
is return the Painter and the Wow book. I'll be glad when that's
all done. I really haven't investigated the painter engine in
PS7...I think that will keep me busy enough. The less frustrating
software I have to deal with the better! The stress level
increases in direct proportion to the number of unread software
manuals in the closet.
Isabel

http://groups.yahoo.com/group/Digipets/?yguid=11497599
http://www.pBase.com/isabel95
pBase supporter
Click to expand...
--
http://www.jackzucker.com
 
I often get enthused about something new before I know all the facts...I keep trying to thoroughly analyze things before I buy them, but I've made mistakes before. In this case I am grateful that you were honest enough to share your disappointment in time so that I could return the stuff. Don't spend another minute feeling guilty.
Isabel

--
http://groups.yahoo.com/group/Digipets/?yguid=11497599
http://www.pBase.com/isabel95
pBase supporter
 
Not to disagree with anyone here...But I have been using Painter 7 for about 8 months and not had a crash yet. I agree that Photoshop 7's paint engine is very good, but it cannot compare to Painter's abilities. This package indeed has a very steep learning curve and is VERY resource hungry, but is worth the effort. My pc is not all that powerful ( 1.8 with 512 RAM ). I think pc configuration has a lot to do with software stability. Just my two cents.

Rick Murtha
http://www.pbase.com/rmurtha/
Isabel Cutler said:
I often get enthused about something new before I know all the
facts...I keep trying to thoroughly analyze things before I buy
them, but I've made mistakes before. In this case I am grateful
that you were honest enough to share your disappointment in time so
that I could return the stuff. Don't spend another minute feeling
guilty.
Isabel

--
http://groups.yahoo.com/group/Digipets/?yguid=11497599
http://www.pBase.com/isabel95
pBase supporter
Click to expand...
 
Rick Murtha said:
Not to disagree with anyone here...But I have been using Painter 7
for about 8 months and not had a crash yet. I agree that Photoshop
7's paint engine is very good, but it cannot compare to Painter's
abilities. This package indeed has a very steep learning curve and
is VERY resource hungry, but is worth the effort. My pc is not all
that powerful ( 1.8 with 512 RAM ). I think pc configuration has a
lot to do with software stability. Just my two cents.

Rick Murtha
http://www.pbase.com/rmurtha/
Click to expand...
Jack,

Before you dump the program, why not uninstall it, reboot, use a good reg cleaner to get to get the leftover garbage out and re-install Painter.

I had a similar problem with Corel and that solved it. I also use Painter and never had a problem no matter what size file I used.
--
'em in CT'
 
'em' said:
Jack,

Before you dump the program, why not uninstall it, reboot, use a
good reg cleaner to get to get the leftover garbage out and
re-install Painter.
I had a similar problem with Corel and that solved it. I also use
Painter and never had a problem no matter what size file I used.
--
'em in CT'
Click to expand...
I think I mentioned (several times now) that the crashing is related to the size of the image files I'm working on. I'm editing D60 files which are 3072x2048. When I work with smaller files, it seems to be much more reliable. If it just crashed every now and again, I would put up with it but it's crashing when I save which corrupts the file I'm working on.

I realize that PS7's painting engine pales in comparison to Painter but Painter's quality and reliability pale in comparison to Photoshop. I can't put up with a program which corrupts it's own file when saving.

P.S.

I've already tried a laundry list of things to get it work including:

1) Uninstalling and scrubbing the registry
2) Re-installing
3) Attempting to apply upgrade (it's already the latest version)
4) Running in Win2k compatibility mode
5) Running in win98 compability mode
6) Saving as TIF
7) Saving as RIFF
8) Saving as PSD

I'm running a 1.8gz machine with 512MB or RAM and WinXP. I'm not sure what more I can try.

P.S.

I have not had a single crash from photoshop 7, even when working on 100MB files with over a dozen layers.

--
http://www.jackzucker.com
 
Rick Murtha said:
Not to disagree with anyone here...But I have been using Painter 7
for about 8 months and not had a crash yet.
Click to expand...
You seem to be in the minority. Every message board I've looked at has a plethora of messages about Painter 7 crashes, particularly when running under WinXP.

There's so much folklore surrounding getting this program to work including such nonsense as always saving to floppy, always saving to another disk, never saving files with more than one layer, yada-yada-yada. I just want a program which WORKS, period.

I mean, it'd be a different story if lots of apps were crashing on my computer but I've found XP to be the most relilable OS I've ever run. I go weeks without rebooting and Photoshop, Developer Studio and tons of apps that I run never crash.

Corel tried to talk me into re-installing the operating system. This is ridiculous. It's just a graphics app and it's unreliable. If it works for you, fine...

Jaz

--
http://www.jackzucker.com
 
You must log in or register to reply here.

Keyboard shortcuts

f
Forum
m
My threads
Mobile site
About
Editorial content
Cameras & Lenses
Community
All content, design, and layout are Copyright © 1998–2025 Digital Photography Review All Rights Reserved.
Reproduction in whole or part in any form or medium without specific written permission is prohibited.
When you use DPReview links to buy products, the site may earn a commission.
©GPS Media - Guides, Products, Services.
Back
Top