2 bad lens from B&H, what is the odd

Just another reason to use system lenses... You spent 5000 plus on the body and the most important part the "eye" lens is where you decide to save money???? as i've mentioned before it cost you more in the long run, in repairs or sending it back for a working one or living with what you have till you can't any more. And then there is the resale value of a non system lens if it is still working properly.
Sorry, but I disagree completely. There's some cases where the "system" lenses aren't the best option or only viable option available. The clearest example of this, the Sigma 150 macro. There's nothing in the Nikon or Canon lineup even close in price or quality to compare this lens to, it's darn near perfection and very reasonably priced.
 
Sigh. I just order a Tokina 100mm for my D3. First one has problem with the aperture, sometime it show the max aperture as 2.8, most other time is 5.6 or 3.2 or something in between. So I send it back to BH for exchange. The second copy behave the same.
I'm sorry for any inconvenience you experienced but as others here have explained, neither of your lenses was defective. So, your first lens came back to us with a report it was bad when it apparently was not. What should an ethical retailer do with this item?

--
Henry Posner
B&H Photo-Video
This situation puts any company in a tough situation. Technically the lens is no longer new, but it's theoretically in perfect condition. If it's resold as new a person could complain that they received a used product. If the company has to sell it as used they take a hit on the profit margin on something that's completely the fault of the customer. It all could have been avoided if the OP had done any research or called your customer service line before assuming incorrectly that the lens was defective.
 
I am sure you continue to be ethical.

Despite the odd or difficult customer.

I know you realise that the rest of us buy from you because, bye and LARGE, you do the right thing. Thats why I continue to buy many thousands of $ of stuff from you.

Peacefull Passover.

--
Brian
 
Sorry, but I disagree completely. There's some cases where the "system" lenses aren't the best option or only viable option available. The clearest example of this, the Sigma 150 macro. There's nothing in the Nikon or Canon lineup even close in price or quality to compare this lens to, it's darn near perfection and very reasonably priced.
Agreed. I've used the Sigma 150mm f/2.8 for a few years. The version with optical stabilization should be available anyday, now ...

Sigma also offers a better candidate for the 50mm f/1.4 , although larger than the Nikon offering. I believe this is the case with the Sigma 85mm f/1.4 as it appears to have superior sharpness and optical characteristics at f/2, which is precisely the reason I bought the lens. It just showed up on my doorstep today.
 
Hey everyone, work with what works best for you....for me. EVERY non system lens that I've owned Broke...they didn't last but for a few years or so. That being said. I have every Nikkor lens ever bought since 1972. (and Ziess lenses as well)...but as for saving money on all the rest..couldn't even give them away. So my experience has been with system lenses.
 
1. The majority of the lenses listed in my profile, including a number of lenses not listed, as I gifted them to other family members, were purchased from B&H (the remaining ones from Adorama) and all of them within the past six years. I have never received a lens that was faulty or that I had to return. I am "knocking on wood", as I understand others say they have not been as fortunate, and I am truly sorry for them.

2. Most all my lenses are Nikkor and Leica lenses, and I only purchase my lenses brand new (with over night delivery to me) with either Nikon or Leica warranties respectively. I have purchased just one Sigma lens (50-500mm) and a couple or so Tamron lenses (a 11-18mm Superwide and a 28-300mm VC lens), brand new and with their respective manufacturer's USA Warranties, again with no problems; however, I have never purchased a Tokina lens, and so can't say anything about their quality. ;)

--
BRJR ....(LOL, some of us are quite satisfied as Hobbyists ..)


Sigh. I just order a Tokina 100mm for my D3. First one has problem with the aperture, sometime it show the max aperture as 2.8, most other time is 5.6 or 3.2 or something in between. So I send it back to BH for exchange. The second copy behave the same.

I test my D3 with other older lens with aperture ring. All works fine. Then I test the tokina with my good old D70, the very same thing happen........

So is it me have bad luck or Tokina has bad QC.

PS. the serial number for both tokina is different. so they did not just send back the bad lens

--
Vic Lau at Calgary
 
IMO, exactly. ;)

--
BRJR ....(LOL, some of us are quite satisfied as Hobbyists ..)


Just another reason to use system lenses... You spent 5000 plus on the body and the most important part the "eye" lens is where you decide to save money???? as i've mentioned before it cost you more in the long run, in repairs or sending it back for a working one or living with what you have till you can't any more. And then there is the resale value of a non system lens if it is still working properly.
 
thanks everyone.

Guess I should ask in forum first next time.
Wow. I doubt you check back on this, but you don't always have to ask help from others, you can also educate yourself. That's what search engines are for, to help you find your way through the big bad internet. :)

Lora
--
Lora
Profile is wrong, I've been on Dpreview since June 2006.
 
In response to Henry's good question: What should an ethical and respnsible company do with a product returned because of customer error and not a problem with the article?

How does this sound?

Test the aritcle/product in house and if the ariticle is obviously good and within specs with no flaws or nicks, etc., ie: Like New then sell is as a demo or returned lens with a 5% mark down. B&H has a "used" department, what about a new/tested good "returned by customer" department?

--



http://www.flickr.com/photos/22388579@N08/
 
--
BRJR ....(LOL, some of us are quite satisfied as Hobbyists ..)


Just another reason to use system lenses... You spent 5000 plus on the body and the most important part the "eye" lens is where you decide to save money???? as i've mentioned before it cost you more in the long run, in repairs or sending it back for a working one or living with what you have till you can't any more. And then there is the resale value of a non system lens if it is still working properly.
Do you not understand that this issue has nothing to do with "system" lenses, and everything to do with how macro lenses function?
--

'A man will occasionally stumble over the truth, but most of the time he will pick himself up and continue on.'
Winston Churchill
 
Hey everyone, work with what works best for you....for me. EVERY non system lens that I've owned Broke...they didn't last but for a few years or so. That being said. I have every Nikkor lens ever bought since 1972. (and Ziess lenses as well)...but as for saving money on all the rest..couldn't even give them away. So my experience has been with system lenses.
Well, to counter your experience, my youngest Sigma lens of the five I have is 6 years old and other than a little peeling paint it's still in perfect working order. The other four look brand new and range from 7 years old to 10 years old. These lenses have been out in weather ranging from -10 degrees to over 110 degrees, rain, hail, snow, dust and any other weather conditions you could describe. All five of them have travelled throughout the world well in excess of 100,000 miles each and have never failed. To each their own, but your description is completely opposite of my experience.
 
A bad lens, or perhaps a lens which is out of tolerance, is always possible. And yes, two in a row is also very easily possible....extremely possible. Whoever judges these lens' condition back at the shop could very well have their own itinerary.....no doubt about it.

And a lens that needs to be packed very meticulously for shipping, like a used 200 F/2 whose lens hood is mounted incorrectly in the box, thus badly scratching the barrel in shipping...yes this happens. Then you reorder and find that the next one is badly front focusing...happens very, often...yes 2 in a row!

Mike
 
Mike, just curious, based on your response here, did you read all the threads? Reason I ask is that in THIS Cade that is under discussion,the lens were NOT bad but operator/customer misunderstanding of macro lens characteristics.

Different issue.
A bad lens, or perhaps a lens which is out of tolerance, is always possible. And yes, two in a row is also very easily possible....extremely possible. Whoever judges these lens' condition back at the shop could very well have their own itinerary.....no doubt about it.

And a lens that needs to be packed very meticulously for shipping, like a used 200 F/2 whose lens hood is mounted incorrectly in the box, thus badly scratching the barrel in shipping...yes this happens. Then you reorder and find that the next one is badly front focusing...happens very, often...yes 2 in a row!

Mike
--



http://www.flickr.com/photos/22388579@N08/
 
A bad lens, or perhaps a lens which is out of tolerance, is always possible. And yes, two in a row is also very easily possible....extremely possible. Whoever judges these lens' condition back at the shop could very well have their own itinerary.....no doubt about it.

And a lens that needs to be packed very meticulously for shipping, like a used 200 F/2 whose lens hood is mounted incorrectly in the box, thus badly scratching the barrel in shipping...yes this happens. Then you reorder and find that the next one is badly front focusing...happens very, often...yes 2 in a row!

Mike
Yes, it is possible but in this particular case the OP was incorrect in their analysis that they had received two bad lenses in a row. They didn't understand how a macro lens functions and made a wrong assumption that the two lenses were broken. A little research or a phone call to B&H would have resolved the issue without the first lens being returned and creating the new/used lens dilemma.
 
I had one recently. My first bad one out of 10. I was stunned. That you got two is almost a freak of chance.
 
I had one recently. My first bad one out of 10. I was stunned. That you got two is almost a freak of chance.
Read the whole thread! He didn't have a bad lens, he just didn't understand how macro lenses work.
--

'A man will occasionally stumble over the truth, but most of the time he will pick himself up and continue on.'
Winston Churchill
 
People should really read the whole thread before replying.

And to the OP, you own a D3 and didn't know this is how a macro lens operates? What else do you not know about your gear; that might be helpful to you in the future.
 
LOL guys - it's hard to read these whole threads. They are long. I read the original post and give m input. O well.
--
Steve
 

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