Yes. I never observed and experienced that a salesperson recommends by himself a m4/3 system. Only if you specifically ask for it, they show it to you and explain it. Even then they tell the people, that they should also have a look at this and that DSLR system, which has the following advantage: bla, bla, bla. The usual arguments are that a larger sensor is better, that a DSLR is quicker, and that the lens system is larger. All this is true. However, size and weight arguments are downplayed and rarely raised at all. That everything depends largely on the intended use, is usually not discussed. In 90 out of 100 cases, the customer leaves the shop with one of the lower end DSLR kits.I think the biggest challenge is to get the cameras on the relevant store shelves and have salespeople recommending their cameras (PENs vs. DSLRs).
----Even though they have such succesfull PEN product line; it's probably still more of a niche market...I would assume that their P&S cameras don't sell nearly as well as Canon, Lumix or Sony...The competition in this area is so tough that it requires some significant resources to survive. I still want to see what E-P3 will have to offer.
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Thomas