Reading mode: Light Dark

simply electronics

Go to last post
I ordered a Tamron 18-250 from them about three months ago. Paid 309 bucks when everywhere else you could find one was closer to 400. Now no one has this lens except eBay. If you order something from them, one of the reasons it's cheaper is it's all grey market. My lens was brand new, but there is no US warranty coverage. It all has to be covered by SE. From the time I ordered the lens till the day it was delivered was about ten days. They pick up the lens in China, fly it to the US and them DHL delivers it. Tracking with DHL is a joke so one day it just showed up, just as I was getting very frustrated. Talking to a human at SE is pretty hard since they are only open a few hours a day and whoever you talk to can barely speak something that resembles English.
--
http://razzledazzleart.com
 
this is where i bought my A55 when every store, online stores are back ordered. no tax, free shipping and it got here (SD Ca) in 4 days. very good customer service (my experience). they have domestic and international warehouses.

eaa
miles danek said:
has anyone done purchases from this mail order business? any input will be appreciated. TIA MPD
Click to expand...
 
miles danek said:
has anyone done purchases from this mail order business? any input will be appreciated. TIA MPD
Click to expand...
I have bought three lenses from Simply Electronics (based in Hong Kong) without any issues, but I have never had to return them either, so I can't speak to their customer service. I buy from them when I can't find a recently discontinued lens available in the US and it seems Simply Electronics seems to be the last source for discontinued lenses. I bought the impossible to find 18-250 Tamron from them in Alpha mount for hundreds of dollars less than the Sony version. My most recent purchases with them were the discontinued Tamron 17-50 f2.8 non VC version in Nikon mount and the discontinued Tokina 50-135 f2.8 in Nikon mount. Both Tamrons were made in Japan and the printing on the boxes said they were for US and Canada only. The Tokina was also made in Japan. All the lenses are as sharp as could be expected without any optical issues. Maybe I have just been lucky with Simply Electronics, but I really can't say anything bad about them from my limited experience with them.

--
Best regards,
Jon
 
I took a gamble on them for the Sony 58 flash - it took a while to arrive but it's fine. Never had to try to return anything. I'm in the UK

--
James
http://photos.jamestux.com
 
I think they are OK. Just remember that a Tamron lens from them will not have the USA sticker on the box. To register for the Tamron USA warranty, you have to provide where you bought it in the USA and the serial number. My lens, from what I can tell is exactly the same as one sold in the US. All the literature and printing is in English. I would buy another lens from them myself. It's hard to argue with the price of 309 dollars for the lens I bought when everyone else was selling them for much more.

http://razzledazzleart.com
 
I bought my 18-250 from them

I didnt know they were a HK company, they have free delivery on stuff over £50 and theyre on Quidco.

My lens arrived really quickly and I got 5% cashback that tracked all okay.
 
paddy tubbritt said:
they took the money never received the goods
Click to expand...
Simply Electronics uses DHL tracking that lets you know the very minute your package arrives. I know because I have my lenses delivered to me at work and I usually find out the package has been delivered through DHL tracking before the front desk at my office notifies me! Also Simply Electronics always asks me to notify them when the package arrives, which I always do, and they respond with another e-mail acknowledging my receipt of goods. Did you tell them your order did not arrive? If you paid with Google checkout (like I always do), and there is no confirmation of delivery from DHL, then should be able to get your money back. DHL requires a signature, so it should be easy for them to find out who it was delivered to.

Best regards,
Jon
 
paddy tubbritt said:
took me 6weeks 9 phone calls 7emails had to get paypal involved before i got a refund but i was still out of pocket for the exchange rate
Click to expand...
Your other post made it sound like Simply Electronics took your money and you never got it back, but I see now, that it not the case. So I am now curious as to what was Simply Electronics explanation as to why you did not receiver your order?

--
Best regards,
Jon
 
There are many past complaints on the web-site about this Hong-Kong based company. When you order from them they debit your card/account immediately and then send you e-mails promising delivery details etc (often false DHL tracking). Seems that some instances people are lucky and get satisfaction but many do not. They are often the cheapest option on the web-site but frankly its not worth the hassle just to save $50 or more. After several complaints when I purchased a Sigma lens for £600 (Sterling) they eventually gave me my money back but it took a while. Many people have not got their money back and in law if you buy anything on your card for under £100 its not covered by the credit card guarantee. Basically, don't touch them with a barge pole!!!!!!! Stay away!! or you could be back here but in a very sorry state.
 
allenns said:
There are many past complaints on the web-site about this Hong-Kong based company. When you order from them they debit your card/account immediately and then send you e-mails promising delivery details etc (often false DHL tracking). Seems that some instances people are lucky and get satisfaction but many do not. They are often the cheapest option on the web-site but frankly its not worth the hassle just to save $50 or more. After several complaints when I purchased a Sigma lens for £600 (Sterling) they eventually gave me my money back but it took a while. Many people have not got their money back and in law if you buy anything on your card for under £100 its not covered by the credit card guarantee. Basically, don't touch them with a barge pole!!!!!!! Stay away!! or you could be back here but in a very sorry state.
Click to expand...
Interesting. Either Simply Electronics has cleaned up their act recently, or I have just been very lucky with them. I have never been given any false DHL tracking number, (they were all legitimate), and on my last order they upgraded the shipping to a faster service at no cost to me. SE is not my first choice for mail-order buying because of the warranty issues, but if no other on-line retailer in the US has what I want, then I will not hesitate to purchase from Simply Electronics, based on my personal experience with them so far.
--
Best regards,
Jon
 
indeed, i got my lens quickly, painlessly and with a real tracking number. So quickly and painlessly I didnt know they were a HK company - probably wouldnt have bought if I knew they were - paid a bit extra to get it from there instead of onestop digital.

Anyway, shall look up peoples experiences next time I consider them, but for my part theyve been fine
jonikon said:
allenns said:
There are many past complaints on the web-site about this Hong-Kong based company. When you order from them they debit your card/account immediately and then send you e-mails promising delivery details etc (often false DHL tracking). Seems that some instances people are lucky and get satisfaction but many do not. They are often the cheapest option on the web-site but frankly its not worth the hassle just to save $50 or more. After several complaints when I purchased a Sigma lens for £600 (Sterling) they eventually gave me my money back but it took a while. Many people have not got their money back and in law if you buy anything on your card for under £100 its not covered by the credit card guarantee. Basically, don't touch them with a barge pole!!!!!!! Stay away!! or you could be back here but in a very sorry state.
Click to expand...
Interesting. Either Simply Electronics has cleaned up their act recently, or I have just been very lucky with them. I have never been given any false DHL tracking number, (they were all legitimate), and on my last order they upgraded the shipping to a faster service at no cost to me. SE is not my first choice for mail-order buying because of the warranty issues, but if no other on-line retailer in the US has what I want, then I will not hesitate to purchase from Simply Electronics, based on my personal experience with them so far.
--
Best regards,
Jon
Click to expand...
 
You must log in or register to reply here.

Keyboard shortcuts

f
Forum
m
My threads
Mobile site
About
Editorial content
Cameras & Lenses
Community
All content, design, and layout are Copyright © 1998–2025 Digital Photography Review All Rights Reserved.
Reproduction in whole or part in any form or medium without specific written permission is prohibited.
When you use DPReview links to buy products, the site may earn a commission.
©GPS Media - Guides, Products, Services.
Back
Top