I want to share with you my very bad experiences, so you don't have to go through the same frustration I have.
I ordered the Viking 256MB CompactFlash, 10/21/02. This morning, the online order status showed "Delivery estimate: November 1-November 4". Just now, it shows "Delivery estimate: November 4-November 11"
I called amazon this morning (there was no phone number listed on amazon website, I had to search for a long time before finding it!) and wanted to cancel my order, because the Viking 256MB rebate deadline is 11/15/02. The gal sale rep told me "sorry, I can't cancel your order because it is currently in the shipping process and because we already charged your discover card. you have to wait until you receive it, then request a return shipment sticker from us, then send back for full refund." This is BS and so rediculous. I ask you, if they have not shipped out, then why the heck they charged on my discover card for and why they can't cancel it?
I am gonna talk with them again to see if I can cancel it, now that the expected delivery date is moved to 11/11/02. It will be too late to send a rebate. If not, I'm gonna call a dispute on my discover card.
Please stay away from amazon, so they know they have to improve their service. They are no longer the same company! It sucks really bad!
Peter
I ordered the Viking 256MB CompactFlash, 10/21/02. This morning, the online order status showed "Delivery estimate: November 1-November 4". Just now, it shows "Delivery estimate: November 4-November 11"
I called amazon this morning (there was no phone number listed on amazon website, I had to search for a long time before finding it!) and wanted to cancel my order, because the Viking 256MB rebate deadline is 11/15/02. The gal sale rep told me "sorry, I can't cancel your order because it is currently in the shipping process and because we already charged your discover card. you have to wait until you receive it, then request a return shipment sticker from us, then send back for full refund." This is BS and so rediculous. I ask you, if they have not shipped out, then why the heck they charged on my discover card for and why they can't cancel it?
I am gonna talk with them again to see if I can cancel it, now that the expected delivery date is moved to 11/11/02. It will be too late to send a rebate. If not, I'm gonna call a dispute on my discover card.
Please stay away from amazon, so they know they have to improve their service. They are no longer the same company! It sucks really bad!
Peter