The problem with returning the unit is that you are starting anew each time, with the possible occurrence of the same or new problems...........>
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gollywop
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You talk as if this is the norm and acceptable. All electronic manufacturers nowadays seem to have QC problems with their products. Canon is no exception which is very disappointing as 99.9% SHOULD be acceptable. These camera's cost enough money......I had two G11's before the one I have now (so 3 in total):
1st one had a clicking lens, 2nd dirt on inside of lens and blurred line on OVF, the 3rd one is better but still issue's with the blurred line on OVF - I've just come to accept this as the photo's out of the G11 are amazing but it seems that perfection is just not possible with any of these cam products. I'd say that if you are not happy, return - get a refund and then buy elsewhere.....
I'm not sure what misinterpretation of my post allowed you to produce such an unwarrantedly antagonistic response, but what you claim I was talking was not what I was talking at all. I was beginning with the premise that someone had a problem with their camera, which I suspect is not the norm -- we, after all, are more likely to hear complaints about cameras with problems than the many more without them.
The typical response these days is to take it back and get a new one. That's not unreasonable and it often works, but in so doing, you're losing control: it's taking you back to the beginning with a new and unknown product rather than working with one with a known problem. All I was saying is that, if the camera is otherwise acceptable, you are often better off controlling the situation by sending it back to have the problem fixed. Then, you end up with a completely acceptable unit.
Indeed, it sounds to me like, had you sent your first G11 back to have the lens click fixed, you'd probably have been golden without subsequent grief and a new problem.
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gollywop
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